Walgreens

The staff at this Walgreens is a very nice and helpful but the bathrooms are disgusting definitely need some remodeling possibly and definitely need to start cleaning them daily it always stinks in there and the floors are disgusting the walls need to be washed the just the whole bathroom is just disgusting

Usually you get pretty helpful people at your local Walgreens, this time not so much.
Took a while to find someone to assist as I was looking for some medicine but you can always count on them having what you need.
Still appreciate the convenience of Walgreens.

The rating here is solely based on pharmacy, specifically the drive through, it’s ridiculously slow, and no sense of urgency, around customer service, if your lucky to miss the line it still takes 5 – 10 for the staff to acknowledge your there. This is the norm not the exception.

This star is strictly for the pharmacy. The store is outstanding, staff is friendly and its your typical perfect Walgreens. The pharmacy, however, is the slowest in creation. They are always «so busy» and understaffed. They never ask to see which car was in line first when filling orders in the drive thru. The wait here is always excessive. If I go inside, most times there is no one ahead of me waiting, and it’s still a long wait. Pharmacist was also very rude (older gentleman, taller, white hair) when we returned a prescription that contained peanuts, over a lack of communication amongst staff on their part. Let’s be honest here people… This is Walgreens. They make their stores to look and feel the same on purpose, to make the consumer feel comfortable. I am a little ashamed at wasting so much time on a review. For a Walgreens. Ugh. It really is the most incompetent, lazy, and obtuse staff you can find and I’d imagine the first place to look for answers would be upper management. I just got off a 15 minute hold (recording told me I was next the whole call!) and this is the final straw. Walgreens pharmacy in Lake Villa: you’re dead to me.

Not once have I had an issue at this Walgreens. Prices are good, service is better and overall, a great Walgreens.
The only reason why I don’t give this store a 5 star review is because the store could be more clean. When I go in there, there are sometimes products on the shelf that don’t belong there (ex. Chocolate Bars in Cosmetics section) or there are items falling off the shelf or on the floor.
Other than that, it’s a wonderful store. Keep up the great work, just make sure the cleanliness of the store steps up a bit and I’ll be back to edit my review. Highly recommended, well managed.

Wonderful service, clean nice employees who are willing to help. I like that it feels like a small town store. Only Walgreens I will now go to.

Convenient place and friendly employees.