Joy One Hour Cleaners

I rarely post ratings on Unilocal.However, this experience was so disappointing I had to let others be aware as well. I’m solely rating based on the customer services I have received at this store not their dry cleaning/​alteration services.
I hardly need anything that needs alteration, but I had a few items that needed to be altered. When I asked about the prices, the lady who worked there started to get defensive. To be honest, I don’t understand why she was acting in such a way. Anyhow, the lady stated that if I can «drive a luxury car, why couldn’t [I] pay for alterations»; I believe it is my right to figure out how much I need to pay for a service and to decide if I want to use such service. Nonetheless, before walking out of the store she made a racist comment saying that I should «go back to China. This is America». Just because I’m yellowed skin does not mean I am Chinese! By the way, this lady was Asian herself. Seriously, this is the 21^st century; racist comments should not be appreciated anymore.
I did not appreciate the customer service or the racist comments; therefore, I canceled my services and left the store. The store name is Joy One Hour; however, with the few minutes there I definitely had NO joy at all. I’ll never be coming back here again, and if I do need any dry cleaning services I’ll be going somewhere else.

Since I hardly ever buy anything that needs dry cleaning, I haven’t found a ‘regular’ local place to go to yet. This is the first one I spotted on the way home from work and since it didn’t have any reviews yet, I thought I would check it out.
The drop-​off process was easy and I could pick my stuff up in a week (this was over the Thanksgiving holiday so not sure if that is the usual turn-​around time). I had one wool peacoat and a blazer. Both my items look great. The coat is clean for the first time in years and I love it.
I’m not sure what a comparable would be as I’ve never dry cleaned these items before but I paid a little over $ 20 for both of them which seems reasonable.