Wendy’s

I was supprised when They immediately asked us to move up without having anyone behind us. The truck ahead of us got frustrated and left before receiving their food. We received our food after waiting 12 minutes. The employee was clearly irritated when we asked for our receipt. When we checked the food it was over salted and luke warm. The food didnt taste fresh and the service was extremely poor. The staff seemed irritated at our arrival. After multiple visits at night they never fail to dissatisfy.

1.5 stars, because everything was technically correct.
We bought food for the three of us, and we’re told to pull forward. It’s been at least 5 minutes to get the food. The car in front of us gave up on receiving theirs. I’ve had nuggets that had to be made fresh, and that takes 3 minutes.
When we received our food, all the food was lukewarm, leading us to feel like we waited that long for food that wasn’t even fresh. Half a star because they at least got the order correct — my large soda was regular (other 2 were diet), and those arrived correctly. We ended up having to ask for our receipt, which showed that we had to wait 12 min for our food. The burger wasn’t even room temperature when we get it home (it was colder than our 75 degree house). We would have gone out for something else, but Matt was hungry now.
Let me sum up our experience this way: the guy who had me call and deal with our brand new fridge being delivered damaged was so annoyed he took the time to fill out the survey on the back of the Wendy’s receipt, immediately upon arriving home.

This is the absolute worst place when it comes to customer service. The orders are ALWAYS screwed up and nothing is EVER right. Today just sank to a new low, we were promised replacement salads since they were messed up. I tried to get them today and the manager insisted on arguing with me that I am just trying to get something for free. Well low and behold she still manages to make me the wrong salads and when I told her she got angry at me slammed the salads in the trash then managed to insult me to the other workers. When I did receive the correct salads they were STILL wrong!!! Then I ordered fries with no salt, I was given fries with extra salt. I am never going to this Wendy’s again. To be insulted and told that I am wrong for trying to get a correct order… forget it I’ll take the other competent restaurants around here.

I worked here for 7+ months and everyone was great. This was the best first job I could have ever had. Not only am I saying this because I worked there. Before I was an employee, I was indeed one of the regulars. I’d walk here every single day to get food with my Grandmother. They are SO good to the regulars it’s insane.
You want no salt on your fries? You got it, we’ll bring it to you!
You want no salt on even your burgers? We can do that too!
You want a half size salad with just Romane lettuce and shredded cheddar? You got it!
If you’re gonna go to a Wendy’s, go to this one.