Good luck with this company in Orlando, worst customer service & installation ever. How do you feel about that you had an appointment with them then the tech decided no show no call on you when you took time off from work. I thought they supposedly looking for you not the other way around! Again, good luck with this company! They wanted you to switch from other cable companies to them then who knows what’s gonna happening afterwards. I just signed up with them for little over a week, many problems have already been occurred since day 1
Heather C.
Évaluation du lieu : 1 Rockledge, FL
We have Direct TV for Nfl network. When the first game of the season is on NBC and the tv goes black for 30 minutes and they won’t answer the phone! Poor customer service and way too overpriced for what you get!!! NFL needs to hook up with another service so we can cancel them! Made me select a star rating, definitely less than 1!
Kimberly C.
Évaluation du lieu : 1 Silver Spring, MD
I have been a Direct TV customer since 2004 and yes, depending on the weather you’re without TV access for a short period of time. Moving from DC area to Plant City, FL was the WORSE experience ever. First of all the Technician came out at 9:30, it was pouring rain, so of course he knew installation wasn’t going to happen, so why come? They call my MD house number versus the cell number provided to reschedule for later due to the weather. I was told that someone would return by 4pm which didn’t happen. After(5) calls, they tell me they’d have to reschedule but never gave me a time frame. So, I have no cable and contrary to their advertisements, the Move transfer was not smooth… So disappointed, if it wasn’t for the NFL package, I would buy out of my contract… If you’re not a NFL fan, find another cable option.