Thundercloud Subs

I had heard some negative things about the staff from this Thundercloud previously, but decided to go to meet some friends regardless of the warnings I was given.
The food tasted as great as any thundercloud, but the only downside is that it totally did not have the same «weird Austin» vibe that you expect when you go into a thundercloud. It was the only one I have ever been to that I feel like I am at a regular subshop like subway. Though, that being said the staff was quick to make our lunch and polite.

So I have done online ordering and walk in ordering and never had a problem. I did go in today and they ran out of GF bread, but I had the same problem at a different location the other day too. Hope this doesn’t become a Thundercloud repetitive problem. GF is the thing you should always have if you advertise it. If anything just put a sign up that says «out of GF bread right now» .
I read the other reviews about the lack of gloves. and yes I wish they did wear gloves, but I watch them wash their hands a lot at my normal location (William cannon location near Mopac). I have never gotten sick from them either. The customer service has been great and I have no problems from eating here again. Just hope they have my bread next time. just saying!

Love their meatball subs!!! The service there is good too the people are so nice! I don’t really like sandwiches but the meatball subs. are literally one of my favorite foods, especiallyfrom here!

Yeah for god sakes, I couldn’t agree more with people here. PLEASE wear gloves when you’re making the sandwiches if you’re also working the register. That’s really dirty and disgusting. Every Thundercloud I’ve been to is like this. How can such a huge chain have such a horrible policy when it comes to being sanitary??? Seriously stay away from Thundercloud Subs if you don’t want the Thundercloud Runs.

This place charges for a cup of water!

Anyone that likes these places is crazy and never been to a good sandwich place. The Lakeway location is FILTHY. I went in first thing in the morning and saw dirty aprons which since it was the first thing in the morning shows it had not been cleaned from the day before. if then. stained and food embossed refrigerators and knives. A guy with a long beard and no hair net and NONE of the locations use plastic gloves to prepare the food. On top of that they make crappy LITTLE sandwiches with awful bread and cheap meat. But this being Austin they always love to celebrate the mediocre because it’s been around for a long time. Try Jersey Mikes for a REAL GREAT sandwich in a CLEAN atmosphere. Thundercloud sucks. Only the small minded who never go anywhere else would think this place is any good.
This is an added comment:
After having an email exchange with David Cohen about these comments I made I found him to be an arrogant idiot living in denial about the filthy conditions (which he refused to address.) He pretty much told me Not to patronize his establishment and that he didn’t need customers like me. Customers like me meaning someone who doesn’t want to eat dirty, inferior food, served up in minuscule dried up buns and cheap meat prepared by filthy, hairy, homeless looking people. I would avoid this place like the plague. I have filed a complaint with the health dept. Try Hoodys in Round Rock, Jersey Mikes (who BTW make a great Cheese steak) or Firehouse Subs ALL of which are far superior to this slop this place serves. They should change the name to Thundercrap subs

Weekly. So damn good. This place is for the gods. Nothing beats the cali club, meatball marinara, and the roast beef and avocado. EAT ME

Fresh and tasty and super friendly help that prepares your lunch. Love it

The best sandwich place in Austin, maybe even the world. Thundercloud is a true Austin original and their sandwiches are fresh, fast and mouthwatering. It’s a quirky joint, and don’t be surprised of the person making your sandwiches has an assortment of piercings, tattoos and gauges. My personal favorite is their veggie sandwich with either hummus or cream cheese and various vegetables and guacamole. My mom really likes their meat sandwiches too, though. Their menu also has salads, soups, smoothies and deserts. I would eat here everyday if I could! I highly recommend thundercloud!

Another solid T-​Cloud.

Super friendly folks, quick service, and sandwiches which are head and shoulders above national chains!

I go to Thundercloud about once a week, and I really like this location because of the management. This guy (i can’t think of his name) has been there since I’ve lived in Austin (2003). He hires the best help, and makes a great sandwich. Keep up the great service.