Midas

I had the best experience at this Midas, which I can’t say had been true at other Midas Locations around the country-(specifically Chicago-​Lincoln Park). I was nervous to bring my car to this midas for a new exhaust system after my experience in Chicago a few years ago– but I needed it done and I was on vacation– I called them and they got me in first thing the next day and I had my car back in my possession by late afternoon. New system and best of all the guys at the store were super friendly and event checked a few other things out on my car because they knew I was on a cross country road trip. they were amazing! I can’t say that enough! I wish every location handled their customers like they did! These guys here should teach the other locations how to manage clients! They are great! Thanks for giving me my car back better than ever expected and even CHEAPER than I thought it would be.

These guys have great customer service! Really happy with how they helped me out. Got me in and out very quickly with a new battery. New magazines helped pass the time.

Very good customer service from these guys. Everyone is greeted and made to feel welcome.
I couldn’t get in yesterday just dropping in but was offered an appointment today. It’ll take about an hour I was told.
20 minutes in the tech came asking me for my wheel lock which we couldn’t find but he offered to rotate my tires later if I found it at home. Nice.
They wear gloves and covered my seat with plastic. With my coupon savings they didn’t blink an eye which sometimes can be a fight but these folks embraced it.

This Midas worked on my car back on December 2013. I spent a lot of money here replacing the boots on the wheels. The left boot went out again (torn completely) and I was told it isn’t covered under warranty (12 mo). I don’t understand why both sides didn’t rip and I don’t know why something doesn’t last that long. I wouldn’t do business with this shop. Seems they will replace things and then blame the parts manufacturer. They did offer to discount 30% off of new boot assembly and if it goes out again they will replace but it’s not worth all the hassle of bringing the car in. I’m not building a rocket here just fixing a bad part!

I have been using Midas for maintenance and repairs, and I trust them to fix exactly what is wrong. The pricing is fair, and I am always in and out quickly. The manager was very knowledgeable and explained the problems to me in terms I can understand. I will continue to return to this shop.

This store tried to rip me off with $ 1,800 for a sub frame that was perfectly fine. All I needed was an alignment cost me less than $ 100 AVOID THIS STUPID PLACE they will only tip u off

Always saying there is something wrong then take it to the dealership and what Midas said is wrong is completely NOT WRONG!

Don’t go here! I used to be a loyal customer since the price was good and they were close to my home, but after my last experience and the horrible service from the manager, I will never go back.
I went in for the usual oil change and found out 2 days later that my oil was leaking because they forgot a step! I had to go buy $ 15 worth of extra oil once i found out and the best they could do when I complained was to do another oil change. They did not refund me or provide credit or even apologize. Very disappointed with the unprofessionalism.

Please don’t run a Livingsocial special then be unprepared for the business. I went to this location to get my oil changed with no appointment, the same way I have since I stopped doing it myself 10 years ago.
The person in front of me with to coupon was let right in and told it would be about an hour. I stepped up, mentioned my coupon, and was told «sorry not today. We are booked out for awhile on that deal.» I guess I should have planned my needs around your business better. Considering how many oil change places are in the area, losing customers is not good. Especially if the purpose of the special is to bring us in.
Note: the guy working seemed nice, so I don’t personally fault him. This is a management planning and execution mistake. It’s just a bummer to show up and plan your day and get denied.

Excellent customer service! I’ve been here a bunch of rimes and they are always professional and quick. I moved 20 miles away and still come here because they are really great.

I am a believer in Midas. I’ll just say that straight up, but it is also true that not all Midas’ are created equal. I have used this shop for oil changes and minor to moderate repair work for several years. I have always found them to be very friendly, very honest, and very professional. For a straight oil change the price is pretty similar to any other quick lube shop, but can be made much more affordable with the purchase of a ‘gold card’ (really just four oil changes at a discount, but it also comes with two free tire rotations and a host of other discounted services).
What really sets this Midas apart from most automotive places is customer service. Even if I just go in for an oil change I will always get a phone call within a week from the store manager thanking me for my business and making sure that everything is satisfactory. I have never yet had a single problem on any of the work that I have had done here.

I didn’t appreciate the fact that I was told the price of an oil change is $ 24.99 but was not told up front of the disposal fee for the oil of $ 2. I told the guy at the front desk «so it is really $ 26.99, not $ 24.99» and he said yes and I said why don’t you say that and he said that it is advertised as $ 24.99. I said then it is false advertising. He should do the right thing and tell people about the $ 2 fee — he has the ability to do that but chooses to be unethical.

Pretty spendy. Not sure I’ll come back– used a Groupon deal I got, but wouldn’t pay full price. They don’t even vacuum inside the car– I thought that was standard with oil changes

I’ll start going to this Midas instead of the previous place I used to go for an oil change. This place is not quite in my neighborhood, but it’s conveniently located next to Viet Hoa (Asian grocery store) and Aboba Café (which is located inside Viet Hoa). There is nothing worse than to stare at antique vending machines, scan through old newspapers, old magazines… This Midas location offers free Wi-​Fi and it’s conveniently located next to these shops, where you can wonder and grab a sandwich.
Plus you can save couple greens by printing their coupons, which are available at (
).

I purchased a rear set of tires to move to California. I was urged by Gil to get road hazard insurance and reassured that my insurance would be covered by all Midas locations in the U.S.A. Guess what happens 3 months later? My rear tires pops literally, side wall explodes and I call and go to Midas to validate my insurance that I luckily got. I call Ed, who replaced Gil and he rudely and unprofessionally barks at me saying trying to give me excuses on why the tire exploded and trying to make me feel liable though I had another tire expert at Midas validate it as a manufacture defect. Then he tells me my insurance is only valid at his location. Ed not only took forever to reply, was the rudest person, most unprofessional person I’ve ever come across. This place is run by monkeys as Ed the leader. He say «maybe you hit a curb?» Then I reply «First of all I would know if i hit a curb. Second, it was the right REAR tire so the probability of me exploding the right rear only is extremely low.» After he talks to a supervisor to see what he could do he pretty much says good luck.
Conclusively, I STRONGLY urge anyone to never step foot in this Midas location. They will lie, steal and never place any blame on themselves. LEARN from my experience and mistake!

Keith the mechanic remembered me and introduced me to Ed, the new manager at this branch. (Gil has moved to the Midas on West Colfax.)
All I needed was an oil change, so I bought a new Gold Card and was soon on my way. Great, fast, competent service. I’ll definitely continue using this shop!