Eighty Eight Chinese Express

For those who complained that delivery takes long, it’s probably because the food is so good that their TWO phones ring non-​stop. (Seriously!) Best Singapore Mai Fun I’ve had in years!

I’ve been waiting for my delivers for 1 ½.I called 2 times. The first time they hung up on me, the second time he was rude and told me it was on the way. It’s been 20 minutes… still isn’t here.

The food is good if you want delivery it’s a minimum of $ 10 my total was 25.80 and the Asian bitch who took forever to get here demanded gas money um wtf that’s not included when you request delivery my ass be getting coins out of my car and shit.

Received delivery this evening and was pleasantly surprised! Delicious, and extremely friendly lady who brought my food to my door. Will definitely order again!

Food.decent.service sucks!!! Literally got. screamed at trying to place an order!!! I understand your busy but ive.never.ordered delivery. from this place before. Never. ever again! Rude

I was hanging out with a friend when he ordered from this place. Oh my god! Not only can you order online, but they call you when they arrive! I got my standard Boneless Ribs with Fried Rice and there was a lot of meat in my container. Wow. I’m very impressed with not only the portion size but also the taste of the food. I’m very glad my friend suggested this place. Though I don’t live in the city, I plan to try this place again, maybe even go to the place for another opinion.

Best sesame chicken I ever had! And the food came promptly! I was just visiting the area and this restaurant was the first that came up when I searched restaurants. Def would come back again.

I have never received bad food from here once. I think everything is reasonably priced for being in the heart of Lancaster. We get food from here at least once every two weeks if not every week.

I am usually not the one who would vote just one star. However, I fear I must give this place a one star.
I was home sick and a friend of mine was in the mood for Chinese food so I told her I would order her some General Tso and I will just get soup.
Placed the order online… didn’t want to call it in because I sounded awful and was pretty much confined to bed.
20 minutes later I get a call and this is the general jist of the conversation:
«Hello this is 88 Chinese Express. Where is your apartment?»
Considering there is only three small apartment buildings on our tiny one block campus, I found it hard to imagine she really looked.
«It’s the building to the right. Just go in the front door and I’m on the third floor.»
«I cannot find you.»
«There’s only three buildings and my building number is huge… you cannot miss it.»
«You come down here and get food.»
«I am sorry, I am in bed sick. I cannot. Can you please come up instead?»
There was a pause.
«No. You come down here and get food.»
So, I put on my clothes, and go down stairs and outside (sick as a dog) and she is literally right there… in her car waiting for me… not even 20 yards from the front door.
I called to make a complaint. They never called back to apologize.
DO NOT buy from these people. If an older woman delivers she will make you go to her… and she doesn’t care if you are sick.

Food is okay.

For what this restaurant’s name lacks in creativity it makes up with it’s creative approach to customer service. Stroll in at 10:30 on a Friday night, the restaurant closes at 11, and you will be greeted by a guy sweeping up anything on the floor, including your feet.
After making your way to the front desk, you will be greeted by a guy behind the counter talking very loudly to another person on speaker phone who then proceeds to start giving a credit card number, well good thing Rain Man is not around.
When you are ready, you will give your order and you are asked what drink you want. Problem, you forgot about your drink order, not knowing what drinks they have, you proceed to look at what drinks are available for consumption. You will be asked no less then 5 times what drink you want and after telling them,
«Sorry, I do not know what you have, I need to look.» The man will tell you that they have Apple Juice, five times.
You get the Apple Juice because for some reason that is sticking in you head. You pay, your friend leaves this Customer Service Award Winner of the year a tip, you do not. The person behind the counter then tells you that they will be closing in 10 minutes. You look at the time, it is 10:40. Your eyes proceed back to the sign at the door that says the restaurant closes at 11. He then tells you the food will be ready in 10 minutes.
At 10:50 the food arrives, you sit down and eat. This is mainly done because of the pestering about the Apple Juice. You and your friend eat. Food tastes like Chinese food. Not special. But you have had worse.
At 10:55 the guy that was sweeping your feet is now mopping your feet. He apologizes, so I guess it is excusable. But now you get to enjoy the smell of cleaning fluid with your food, your favorite.
It is now 11:00 and your entertainment, the television, is turned off. After five minutes the Customer Service Award Winner asks if you are done eating because they are closed. Never mind the person who just left with food for deliveries or the fact that any other restaurant lets you eat at their restaurant even after closing time as long as you are in before closing time.
You leave through an unlocked door.
You walk back to your car and ponder, «If they are closed why didn’t they lock the door? And why is it when I waitresses or worked retail I never used this approach to customer service? When that person came in a full minute before closing, why didn’t I just berate them about Apple Juice or not let them in?»