Although the staff is knowledgeable and helpful, the store itself is terribly understaffed, especially on weekends. Expect long lines and wait times for service, and pray you don’t go in during one of the employee’s lunch or break times because you will have an extra long wait. Hopefully this was just an aberration, but the other day when I was in with my son, one clerk was at the register, 3 people were in line, and the other clerk was doing inventory instead of helping customers at the registers. You’d think with the money that pours into this store, that they’d hire an extra employee, but I guess when you have a captive clientele, your profits are more important than your customers. This has been my general experience at every local GameStop.
Bigcheese R.
Évaluation du lieu : 1 Lancaster, CA
Staff are very helpful and informative but they take forever to get lines down I stood in line with only four people ahead of me for 35 minutes so I bought my PS4 from Wallet World SMH….
Reggie W.
Évaluation du lieu : 1 Torrance, CA
What a waste of time. Unilocal says they close at 7pm. I’m here at 6:35 and the door says 6pm.
Raven S.
Évaluation du lieu : 4 Rosamond, CA
I am not exactly a gamer so its not like I go to any game stop very often, but my boyfriend did ask me for a favor so I waked in here and the guy at the counter was extremely helpful and patient as I tried to figure out exactly what it was that my boyfriend wanted. I really appreciated his kind and understanding attitude. It made me feel less idiot like.
Blake H.
Évaluation du lieu : 4 Lancaster, CA
Lines are long and the staff, though very helpful and friendly, can take FOREVER to get from one customer to the next. Store is nicely organized and everything is relatively easy to find.