KFC

Horrible restaurant, on 12/​18/​2015 after waiting 20 minutes in the drive-​through line I placed my order, I got to the pay window and they tell me they are out of original chicken. Why didn’t they tell me that when I placed my order.

Slowest drive thru I have experienced — it was unbelievable and I immediately regretted going in line but couldn’t back out since someone was behind me.

Disgusting quality of food, disgusting preparation of food, scary unidentifiable meat… filthy restaurant.

Sometimes I think people are overly negative about the reviews of restaurants, but in this case, I would say the previous reviews are fairly accurate. I just went to the drive-​through, and was told that they were out of biscuits and it would be a 12 minute wait for more biscuits. It appears that planning and preparation are not critical components of this KFC’s operation.

I was just here, 20 people were in the lobby and they said they didn’t have any breasts, fried, grilled, any at all and it would take 20 minutes to make some. The place cleared out in under 15 seconds. As I was driving away, people were leaving the ordering box in the drive through with out ordering, new customers were being told as they were parking, all in all over 30 people left. Can’t believe their management, this on a Friday night at 7pm.

If you would like polite service, the right food, and the right quantity of what you ordered then I would not recommend that you eat here. We did not get what we wanted and they didn’t even give us enough chicken. Also we called ahead to make sure they had what we wanted and when we got there they told us they ran out within the 5 minutes we called.

Don’t expect quick service here. They are always behind and always out of something.
Look, it’s KFC, not art. But, every once in awhile I want to wallow in the delicious grease and crunchiness of the KFC. The problem is, aside from needing to take out a home loan to get dinner for a few people, going to the stores is so, so dismal and none more dismal than the KFC on Columbia. It’s scungy little parking strip and narrow drive-​thru line/​exit tell only half the tale. Once inside you’ll like be greeted by people who clearly, openly and most aggressively do not want to be at work. And I can’t really blame them. Well, come to think of it, yes I can. You’ll wait for your order. They be out of biscuits. They’ll be out of chicken. They’ll be out of wedges. They. Will. Be. Out. Of. Something.
And yes, you will wait.
In the meantime other customers, much like you, will lean, eyes downcast, biding the time when they call out your order so you can grab and run only to arrive at home and find that, yes indeed, the biscuits you waited for were not included in your bag.
Such is the KFC on Columbia.
My recommendation, get some fried chicken at the Giant grocery store in Stone Mill Plaza. It’s cheaper. Very good. And you’ll not only be able to make sure that everything is included (because you pack the bag yourself) but you’ll avoid the ignominy of the KFC experience.