Ortega Audio

Had my system put in about two days ago I’m very satisfied with the work Eric did so if your looking for a place to go b sure to check it out u won’t b sorry… Thnkz Eric I’m a very satisfied customer. …

Wow I wish I’d seen Sharon ‘s review before I went to him. He is a likable dude and promises you a good job. That’s not what you get. I came in there on day one because my subwoofer wasn’t working. He talked about the Boss equipment I had installed and that it was no good. Well I’m a single mom as well so I’m not trying to break the bank for no music. Anyways I agreed to get an amp he said mine was no good. I told him I’m on a budget soooo. This fool put a few amps in my car and kept blowing them out. He then convince me my radio was no good even though I could see it clearly working in my dash just no beat from the sub. I Agree on a better quality head unit. This all came up to $ 350. OK this process of him blowing out amps and putting a defective Clarion head units in my car didn’t take a few hours, no it took 3 days. On that third day he calls telling me my car ready… finally I thought. I get up there thinking I’m about to drive away a happy customer. We go to check it out and he’s playing the radio.1^st clue he messing up. Who test their car audio with radio station music. I tell him pop a cd in all a sudden just the bass is working. He said it was working fine though. Either he never tested a cd or he thought I was an idiot. We take it back into his shop and he tryna figure out what’s wrong… nothing is Making it work. He then says the Clarion he just installed must be defective… all of a sudden. We agree on a pioneer replacement and he tells me he would come to my house and just install it and that should fix everything. By this time he had told me he would eat the cost of an amp. Him being a business man why would he do that? Could it be he’s blowing out the amps? He doesn’t come to my house… gave a lame excuse. Now it’s the 4^th day I’m irritated. I take it up there to replace the defective Clarion with the Pioneer he said he would give for the same price. This dude get a whole other invoice for me to sign for hundreds more than we agreed on. He had the nerve to tell me he losing money on me… what cause he can’t get stuff right. He then proceeded to tell me and I quote «you know how many amps I put in your car»? If that’s not an admission that he messing up I don’t know what is. I’m heated at this point. I ask him to just take out his stuff I will go somewhere else. I’m not paying that. I’m trying to get him to see that’s he’s wrong for trying to charge me because he’s messing up. It took all these days because he was working on a Mercedes that I guess he was charging a lot for. so my Lil chevy set there like a abandoned step child. He said I was getting belligerent because I’m getting emotional because of the stuff he trying to pull. I said u know what just take you amp and head unit out my car I will go somewhere else. He goes and comes back with a cheaper price. I tell him no I’m cool just take your stuff out. If he couldn’t get it right when we were cool what makes him think think I want him messing with my car after he labels me as making a scene at his business because I’m speaking up for myself. As I’m waiting for him to remove his stuff I walk away slightly. I then notice he’s not taking his stuff out so I go see… he locks hisself in his store because I get on the phone with my people letting them know what he’s trying to pull. I already gave him 140 I was going to put the rest on my credit card. I don’t understand why he did that. So now I’m here with no working music after 4 days of his antics. Before we fell out I asked him did he go to school for audio and stuff. Eric told me no he took a online test and got a certificate and opened a business. That should have sent me running.