Walmart Supercenter

Very disappointed with the store it’s so disrespectful and the employees are very lazy and don’t help at all they will never show me where the items are at they need to improve by a longshot but I love the atmosphere there. It’s a good The manager is really cool and chill but like two employees are very lazy and I always see them working cashier when I get there and with the same attitude. The only reason why I come by car because of their price is unbeatable Walmart save money live better true as heck to be honest no one can be Walmarts prices are you kidding me the best prices out here Walmart

This Wally word sucks big time. the employees are rude as hell and obviously hate their job. Good luck getting any help with anything at this store. This place is super ghetto!!! Lots of creepy ghetto ass people around! Watch your butt in the parking lot!

All I’m going to say is this Walmart is ghetto as hell lol I just go here for entertainment ppl be looking a hot funky fire cracker mess lmao it be like 2 cashier lines open with 15 ppl in each line lmao just a mess lol I rather pay more to go to target or something lol I ain’t got time lol

*AVOID THIS PLACE*AVOID THIS PLACE*AVOID THIS PLACE*
Shelia «Automotive Manager» Review
When you think of shopping at walmart you know your not going to get great customer service. Today I was completing one transaction at 9 am and I was lucky enough to engage with the automotive manager Sheila, she thought it would be helpful to tell me since she is in the automotive section she didn’t want to check me out with 3 small items. I ask is that how all walmarts operate or is it just this walmart? she replied, the Store Manager makes his own policies.
I was under the impression this is a public traded company with policies coming from Bentionville, AR. I’m also very sure Sam Walton didn’t build this company to provide poor customer service.
Long story short — If your a discruntled employee of any company Nobody is forcing you to be there.
*AVOID THIS PLACE*AVOID THIS PLACE*AVOID THIS PLACE*
A Great alternative to this store is 40 130 10^th St W, Palmdale, CA 93 551, it’s only 10 minutes away next to Sam’s Club and everyone in the Automotive Department are Great people ready to provide excellent customer service FYI

Typical Wally world. Nothing impressive, but there were no Target’s close, so this is what we’ve got to do in Lancaster,

I went in this location with 3 other people. Between the 4 of us, we had 3 separate transactions. I went first — 12pk of Red’s apple ale & a monster. Next was paper plates and last transaction was a 6pk of Shock top. The cashier asked for Id for everyone for my transaction. Uh, I don’t think so. You can only card the person purchasing alcohol. I told her she can’t card everyone, that’s not what the law says. In an attempt to prove me wrong she gets a manager. The manager comes to the register and tells the cashier the same thing I did. Thank you. Now I’m convinced management tells their cashiers to card everyone in the party because I’ve had this happen in another city.

This Walmart was actually helpful. Employees answered my questions and there weren’t any problems.

Don’t bother asking employees where stuff is. The best answer is I don’t know. As they continue to walk away. Rude. Don’t they go through training?

Only gave them one star because I had too. I dropped off prescription at 4pm they said come back at 7, so I returned at 7:15 they said another 20 minutes waited another 20 and now they say another 20 minutes. its now been 1 hour.
What am I missing here. A little honesty would be appreciated.

I usually find this Walmart pretty well maintained and I don’t generally have an issue, however, today one of the items I wanted to purchase was not in the system. The employee informed me that they could not sell the item even though there were multiple of them on display. They did not offer to find another one or a solution. Instead they let the sale go and I was not able to purchase my item. This leaves me to purchase elsewhere. As a customer, I found this unacceptable, especially when it was not busy at the time.

I don’t think this walmart has anything in stock that I need ever. Their selection is awful. Their parking is awful. Its dirty and unorganized. I never see employees anywhere but at the registers, where they only have two or three open. Carts and trash litter the parking lot oh and I had the wonderful experience last night of walking out to have a man (possibly on drugs?) shouting out to my friend and I calling us putas and going on to shouting out for us to blow him… wonderful right? This is a regular basis thing. They don’t have any kind of security to fix the problem. Pathetic.

If I could I would give not give a star. Horrible customer service. I just left Walmart and it took almost 1 hr to have someone bring down a bicycle for me. Asked like 10 people to help some ignored me, some walked away and some said I am busy. I really don’t know why the stinky face from employees they don’t realize that customer service is part of the job. This is the why I choose target

This is more of a specific review of an employee at Walmart. This was my 2^nd visit to the store within a 24 hr period. I was told that the item I was looking for would be on the truck. I went into the store today, 110 115 and the shelf was empty yet again. I was somewhat frustrated however I can still understand that something could have happened to the delivery truck, etc. I began to seek assistance and I looked for an associate to assist me in locating this item. I finally found an employee by the name of Edwin, who from the beginning of our interaction was respectful and courteous, Edwin took ownership of the situation and made me aware that he was going to assist me and figure it out. Edwin showed empathy and cared for the situation, even though I was only looking for Lactaid non dairy milk. Edwin could not find the item and called his manager over. Lynette the Manage came over and did her best and she was able to determine that in fact they did not have the item that I was looking for, granted I was told the previous night that they would have it today, but that was not the case. Things happen I understand, the fact that I was told one thing and it was not there when I went into get it was not Edwin’s fault however he took ownership of the problem and attempted to resolve it. Thank You Edwin for the Great Customer Service and all your help I appreciate it. Lynette thank you as well.

I am giving it one star because that’s as low as it goes. Shelves are always empty always out of everything. Today they were just out of bags that no one would help find any. 20 people in line no one working there. the manager told me call 1 800 Walmart. I have to go across the street to finish doing my shopping. the other store is getting 20 percent of the money Walmart should be getting. I am NOT going to shop there for another month. I will check back then to see if its any better.

Always busy and only one or two lanes open. Security always harasses me for my receipt or chase me out because I have stuff to do and don’t feel like waiting in line for my receipt to be «checked» like if we were in Russia after I payed. Also they just recently stopped price matching
there for no reason even though they did it before for the past year. Managers are also clowns. There’s also always peasants and thugs outside in the night harassing me for change. I try to avoid this Walmart at all costs.

I had to call with a question and the Assistant Manager, Kristen, had a terrible attitude and was clearly uncaring about the customer.

I love the market place sandwiches, wraps, and salads! Yummmm this location is
G H E T T O

loads of customers but no service … Come on! You have to be kidding me!
Lines 20 deep — hate to be here on Friday after thanksgiving. Not safe!
No managers
No body over seeing this event! Come on Walton family you can do better!

I don’t live in Lancaster anymore, because I’m a senior at UCLA, but I come home on the weekends often to visit my family. I understand that this Walmart is on the east side of Lancaster, which already puts it at a disadvantage, but there’s absolutely no excuse for the condition of this store. I went a couple days ago to grab a few things before I headed back to LA and there were so many shopping carts scattered at the west end of the parking lot that I had to drive past four aisles before it was even possible for me to turn into the parking lot. There were also dozens of carts scattered around the medians of the parking aisles. I realize that this is more of a problem with customers being too lazy to return their carts, and not necessarily an issue with Walmart. But they should never let their parking lot become such a mess that people can’t even safely drive through it. In addition, there are constantly people panhandling in the parking lot, asking for money, gas, or groceries. First recommendation: this store should send an employee out every 30 to 45 minutes to collect carts, because it’s an absolute nightmare. Then they should call and have someone do something about the panhandlers because they are frankly rude, intrusive, and scary to deal with after daylight.
Once I got inside the store, I noticed that the health and beauty aisles were extremely under stocked, and that’s not uncommon for this location. Over the summer, I waited for products for weeks before they were finally restocked. The aisles of most sections of the store are in shambles with items knocked over, in the wrong locations, and sometimes they have even been used or taken out of the packaging by customers. And if you look for help, associates are generally busy and inaccessible. Second recommendation: keep better track of your inventory and have your employees make hourly rounds through their sections to organize the shelves and racks.
The check out process at this Walmart location is a joke. They have nearly 30 checkout stands and no matter how busy the store is, I can’t remember a time I’ve seen more than 6 or 7 of them open. The cashiers are generally polite, but the process is slow and the lines are always long. Third recommendation: hire more cashiers, add self checkout lanes like the westside Walmart, or add separate lines for people with coupons or food stamps to make the «express» lanes faster and help all customers get out of the store more quickly.
Lastly is the issue with customers at this location. I can’t tell you how many times I’ve seen fights, unattended children raising hell, or crimes occurring at this Walmart. My best friend had her phone stolen here, my mom nearly got robbed in the parking lot last summer, and I’ve literally seen kids knock down, break, or steal products at this store with zero reaction from the parents. I’ve even seen a woman walk around this store completely topless while breast feeding a baby. There’s a major lack of security at this store, and it should definitely be addressed. All in all, if you NEED to go to Walmart, I would suggest you drive a few extra miles and go to the westside Walmart on Valley Central instead, because this location is dirty, understocked, and unsafe.

The heat of a thousand suns doesn’t adequately describe the wrath I have towards this location. Look… I know it’s Walmart, and I know it’s the east side of lancaster. Taking all that into consideration, and basing my star rating accordingly, they still get a 1. I would give a zero if I could, but I can’t so 1 it is. This place is just obscene.
The store is messy, out of stock, and cluttered. The store is dirty, and not well maintained. There is ALWAYS drama at this store… and always cop cars out front. What really really really gets me though — the staff (as a whole) is rude and incompetent. When addressing the managers with complaints, they are rude, defensive and can’t articulate their thoughts in complete sentences.
I do everything in my power to NEVER shop at this location.