The UPS Store

DONT GO HERE… UPS headquarters needs to be made aware of how rude these people are. The lady (Joanne) that helped my girlfriend was completely rude and out of line. My gf went in there with our newborn son asking for assistance on mailing a document. Joanne didn’t seem willing to help throughout the whole exchange. While Joanne was filling out the fax form she asked my girlfriend if it was going to the welfare office without my gf ever mentioning anything about welfare. That comment was the last straw for me and I will never return. When I confronted Joanne over the phone she denied ever saying that. I realized I wasn’t getting anywhere with speaking with Joanne so I called back and spoke to the owner. Unfortunately that got me nowhere either and after I told him I was going to write to UPS headquarters and write a bad review, he said «You do what you need to do Andy». I’m definitely going to write to UPS headquarters and let them know that they need to sever all ties with this facility because it is hurting their reputation.

Not a friendly nor customer focused place.
Frankly, I prefer Mail n More and Parcel Place but sometimes I HAVE to use this store when a UPS only store is required. So, the only times that I use this store is when I must.
They just don’t seem to care too much about how they present themselves to the public,
Glad that there are other options out there!