Ive been a returning customer for 4 years. pretty good service for the price. This time however, 45 minutes late after their 1 hour window — no phone call, when I called the office, the phone guys told me they were already at my house. NOT. They missed windows completely, didnt even touch some screens(I paid extra for the screens) sills streaked or not even touched and didnt engage about 25% of the screens back into place or lock the windows. bad crew this time.
Alan H.
Évaluation du lieu : 1 Gaithersburg, MD
Okay, I used a coupon in a flyer that showed up in my mailbox… window washing and other residential and commercial services offered. I took them up on the window cleaning. They offered to clean the screens and the storm windows for another dollar each. And one more dollar to clean the sill between the storm window and the primary window. But that is not the way it was when they showed up at the door and started work. The cost to clean out the sill between the two windows became $ 12! So I did what I could. Now about the work!!! They took the inserts from the storm windows inside set them on a towel and leaned them up against a WHITESOFA to clean… guess what? Yes, they soiled my furniture. On top of that the leaves, bugs, and debris that was stuck to the inserts and screens that they brought into the house, littered the house in every room that they worked in, and since that wasn’t part of the window, they did not clean up that mess. Screens got damaged, no apology for doing that, and the attitude of the workers was indignant when asked to perform per the phone conversation when placing the order. I asked them to clean gutters, but they decided that they did not want more work that day and windows was enough. I was willing to pay for that service, but it was probably best that they did not do it. My advice, stay away, get someone from a friend or neighbor… a pretty ad with coupons does not always deliver a bargain or good services.