Homestead Transportation

I haven’t even been picked up yet this morning, and already I want to rate this place a 1 star. The woman who answers the phone, I’m assuming the office manager, needs to be fired. If it’s her business, she needs to be a fry cook at McDonald’s where she has the least interaction with people. The other reviews about her being rude and sarcastic are SPOT ON. I’m sitting at my pickup location waiting on my cab now, and am so angry at this woman’s condescension that I almost want to walk 2 hours to work from here.
The only reason I called was because my train was down between link belt and Doylestown and I go to Chalfont every morning. So after seeing there are NO Über drivers anywhere near that area, I called them. She cuts you off when trying to speak, her tone is disrespectful, it’s almost as if you owe her something, when in reality, you’re bringing her business. If I wasn’t afraid my review would be deleted and not seen, this review would be 50% curse words directed at that woman.
UBER! PLEASE PUT PEOPLE IN THIS AREA SO YOU CAN RUN THIS PLACE OUT OF BUSINESS.

In my second attempt to use this company, the phone conversation was enough to change my mind.
My company sometimes uses taxi services to send our employees to various training sessions. Today, in my attempt to make an appointment, the woman on the phone, presumably the office manager, was extremely rude. I mentioned that we had used the company in the past and that I needed a car to both pick up an employee and have them delivered to a particular location by 9:00 AM. Her tone and sarcasm was extremely unprofessional. Even after mentioning that it we had used the company and the past for the same transportation route, she was belittling. In mid-​conversation, rather than continue to deal with her, I decided that my company will not spend our money with Homestead.
Our future transportation needs will be met with a competitor.

Office manager is very rude and unprofessional — I wanted to bring them lots of business by advising my wedding guests to use them but I’ll take my business elsewhere.

I have been taking this taxi service for the past 3 months 3 – 4 times a month. First month they were really good and were on time. Very professional, but today was my 5^th time I had to wait 17−20mins and I was late for work. Not so happy with their service lately.

The driver came right at the agreed time and was really professional. However the company only uses «carseats» and anyone who has a child knows there is a difference between a car seat and booster seat. So if you don’t want to go around all day carrying a booster seat. Pick another taxi company. But it’s great if it’s just from singles and older.

I used Homestead Taxi yesterday for the first time and was very pleased. First, I called and had a very pleasant conversation with dispatch. It was a refreshing change from the typical cold and abrupt exchange.
Response time was great as well. I called from the Septa train and was able to arrange for an on time pickup with only 20 minutes notice. Of course you think they will promise to pick you up on time but you will eventually wind up waiting 10 – 15 minutes. Well I didn’t wait much more than a few seconds. The pickup was perfectly timed.
Onto the driver. He was incredibly courteous, good to chat with, and knew my development which is newer and not mapped well on GPS.
Overall, I’d give 5 stars but give 4 due to cab smelling like smoke. However a ⁴⁄₅ when it comes to cab companies is pretty exceptional. Highly recommended.

This cab company discriminates against the blind, and the owner is proud of the decision. Before you book, you may want to read this. These guys are illegal and need to be shut down.

I’ve used Homestead twice now to get from a corporate office outside of Lansdale to the SEPTA station in Lansdale. Both times the wait time has been very reasonable, the drivers friendly and the trip quick. The cars have also been nice looking and well maintained.