Camden Lansdowne

Natalie and Angel and all the folks at Camden Lansdowne were so helpful, professional and smart. Listened to our needs then showed us exactly what we asked for! Beautiful property!

Car broken in too not safe and the staff was not concerned about my well being beware

Great apartment complex very friendly and attentive staff! Location is convenient. Def recommend it.

Beautiful community with lovely neighbors. It has it’s pros and cons as do all neighborhoods but my wife and I agree the pros outweigh the cons. There are a few things that should probably be run differently but all in all we like it a lot. The pools are awesome. The neighborhood is quiet and in a nice area with lots to do for the whole family. They have community events pretty often that give you lots of opportunities to have fun with your neighbors.

Camden needs to put their customer before profit!

After 7 or so years of renting at various townhouses, apartments, etc., Camden Lansdowne is the absolute worst place we’ve ever rented from and our lease was for only 15 months. Also, please know my husband and I aren’t the type of people who usually complain or write (negative or positive) reviews, but I want to save other people from going through the pain of renting at Camden Lansdowne.
I don’t want to go into too much detail, but at first glance, this place looks perfect and beautiful. Right off the highway, nice location, cheap rent, plenty of amenities such as pools, gyms, etc. That said, please let don’t let these on-​the-​surface details fool you.
Here are all the problems we had:
1.) They lure you in with a low price. However, once they do that, they add on all these crazy charges which makes it even more expensive than most places in the area.
2.) The management is completely rude and unhelpful (we even spoke to the regional management and they were really shocked at how crazy they were being). Whenever we had any issue, they’d just say how sorry they were and if the problem continues, please let them know. However, this happened over and over and over again. So none of the issues were ever resolved. It drove us absolutely crazy.
3.) Nearly all the appliances were dysfunctional and were never replaced.
4.) The maintenance team would open the door without knocking first. So a few time I was in my underwear when they opened the door.
5.) We had a very old couple beneath our apartment who had a history of harassing neighbors (both above them and on the same floor). They’d call the cops on us on several occasions (when the police arrived, they obviously didn’t hear anything we were later told) because of «loud walking.» However, we can’t help how we walked, especially because my husband and I sleep quite early (like at nine or ten) and we never had any friends or family members over for this reason. Plus, they’d constantly bang the ceiling, and this started from the very first day we moved in until the last day that we left.
Of course the management didn’t do anything about this — even when this old couple admitted to constantly banging on the ceiling with a broom and never had any evidence we were making any noise.
6.) On top of all that, we heard from multiple other neighbors of their horror stories dealing with Camden Lansdowne, including busted pipes that never were fixed which caused flooding and damaged personal property several times and them claiming it was fixed each time without a proper inspection, etc.
In short, please look for another apartment complex. Anywhere, anywhere, anywhere else! To be honest. I have no idea how this place got any positive feedback. There are plenty of other great places in the area.
Update: Camden Lansdowne just repeated themselves in the comment below. Obviously the didn’t read number «2» on my list. Please don’t trust these horrible people. Their responses are just standard customer service responses to cover themselves, not any real empathy or concern about their tenants. For instance, you’ll notice most of their responses to other tenants reviews are essentially identical. Stay far, far away!

So I am being inundated with Hunter Warfield calls so I just posted a review on
about this apartment and told them to go on
to see the reviews. I think the reviews on
are bogus as they are 3 or 4 stars. They need to see what is on
.

if you would’ve asked me how I felt about Camden six months ago I would’ve said it was a great experience. I had nothing negative to say, and I had a good living experience. Not until I moved out that I realized it is a rip off. They charge me $ 900 once I moved out to replace the whole kitchen tile for a stain on one tile. I lived there for two years and my apartment was left in great condition. When I asked to see proof of the stain from the previous owner they would not show it to me. The stain was there when we moved in but I didn’t market down on my pre-​move-​in check in. I’m really disappointed in my experience because I paid good money to live there and to have a dog. Thinking that all the money I put into the place one little stain on a tile could easily be replaced but since the tile was old I know they want to rip it up anyway so they might as well charge me. Be careful!

I moved here in September, 2015 and absolutely love it! The apartment is spacious and has the eclectic charm of a city dwelling.
I just cannot say enough about the leasing staff. Each person makes me feel as though we are friends. and that I have lived here for years. I have only been here for 3 months but so far they and the maintenance crew are attentive to any issues I have and after 3 moves in two years. I feel quite at home.

If I could give this apartment complex a zero I would. When I signed my lease I was told I was renting an apartment with an attached garage. The day I showed up to move in, sure enough, no attached garage. Leasing lady acted like she could care less and pretended like that is what they rented to me all along. Appliances are old and dishwasher is super loud and barely cleans dishes. There are ridiculous hidden fees and you basically pay twice for trash service whether you want the «valet» service or not. It’s also dirty, the hallways are cleaned maybe twice a year, so there’s trash everywhere, and the residents are terrible about picking up their dog feces. It’s disgusting. Management does a terrible job of policing this issue.
But by far the WORST PROBLEM IS THE NOISE. The walls are paper thin and you can hear everything your upstairs neighbors are doing. It’s sounds like elephants live above. As I type this, my dishes are rattling from the thumping up above. Do not live here unless you enjoy hearing the toilets flushing, the showers running, the doors opening and closing, etc etc. Frankly, it rattles your nerves to live in an apartment that rattles and shakes constantly. Management could care less. Will care less. And will do NOTHING. DO NOT UNDER ANY CIRCUMSTANCE LIVE HERE. BE WARNED!!!

This place is being run into the ground by the management. When we moved in it was great! They were nice and the service was fast. In the 3 years we lived there, the last 12 months were awful. The dryer broke at least 5 times and getting it fixed took around 3 weeks each time. Never offered to replace it.
Then after we moved out, we never got a final bill or update on our account until 3 months later when we were contacted by a collection agency for delinquiency !!! WE WERE NEVER CONTACTED BY CAMDEN. They had both phone numbers, emails and forwarding address.
DO NOT MOVE HERE!!!

A friend lived here for a couple of years and loved it. I liked her apartment, so decided to check it out for myself as I’m moving.
I worked with Rosie Perez. She was super helpful and really tried to meet my needs.
She showed me a 4^th floor apartment with a beautiful view. You couldn’t hear anything outside, which is always a good sign.
There was a gas fireplace, built in bookshelves, computer nook in living room. Kitchen was nice size as was laundry room. Bedroom was large as was closet and living room.
Large windows surrounded the living area, providing a lot of light.
It was a really nice apartment and looked a lot like my friend’s!
I didn’t want 4^th floor though as my parents have bad knees and it’d be tough for them to visit. Unfortunately, no lower floors with the specs I wanted were available. So I ultimately went with another complex closer to where I’d be working and friends.
I highly encourage you however to check this residence out. Ask for Rosie!

Avoid if you can… Lived there for a couple of years.
High rents and lot of hidden charges, forced cable subscription and valet waste pickup — needless to say the valet service is unreliable, they pick up on some dates, they don’t show up on some and sometimes they just leave some trash back
Parking system is a joke, its not unusual to come in at 9 in the evening and having to park out of the community gate and take a 10 min walk to the apartment.
Many many complaints related to packages being stolen from the doorsteps, no security really.
Community portal filled with lease take-​over requests from people stuck with long leases.
Community officer exists only in theory, the number provided does not exist.
The list goes on an on…

Beware the hidden fees! Over $ 150 per month.
Maintenance can take a over week to fix urgent issues such as non-​working toilet or kitchen sink.
Leasing office is not the friendliest or most helpful, unfortunately.
Lots of cigarette butts and pet waste around the neighborhood constantly.
In the resident portal I recently read that others are experiencing some insect/​pest issues… yikes! And again have challenges getting the proper attention regarding these issues from the leasing office.

The apartments, grounds, and amenities are great. It is very well maintained, safe, and the maintenance crew is awesome. However, the company nickel and dimes you at every chance. They make you pay for trash service ($ 30/​mo) when I’d rather just walk to the dumpster. If you renew your lease you’d think you’d get a benefit from being loyal, but they jack up your rent each time you renew «because of the market». We were threaten by fines because we left our trash receptacle outside our door after trash pick up and also because there was a cooler on our porch. Too many rules, too many fees.

–old units with old/​outdated appliances. Because of this, they enter your apartment 4 – 8 times a year to change filters and do random, old apartment updates, and to fix broken appliances. it feels like you have no privacy and you’re living in a dorm after a while.
–hard/​impossible to find parking in the general parking lot after 8pm
–rent not competitive for market. This is an ADU property, the individuals who pay market rent are actually paying WAY more than market value. Compare the prices of the 1^st and 2^nd floor apartments to the nicer, newer condos on the open market down the street, almost all townhouses/​condos in Leesburg/​Ashburn come with a community pool and gym, and some even come with cable/​internet included in the HOA part of the rent (like the ones down the street).
–At this property, expect to pay $ 150 more than the listed price monthly for Comcast & trash valet service, water, sewer, and trash (dumpster).
— I was hospitalized for a time and had a helper checking my mail. Because they can’t spring for a 50 cent stamp they leave mail on the front door. I wound up losing over $ 1200 a year because I missed the «early bird» renewal. I log on to pay my rent every month on time but there was info on the main page about this early bird special. I couldn’t even get a phone call to ask if I was going to renew. I explained this to the leasing agent who said there was nothing they can do about it, I’d missed my window of opportunity. This lack of compassion sealed the deal for me that was my last year there.

For some reason Unilocal didn’t want to display my previous review. I wonder why. I guess Camden had a talk with them about displaying all reviews. Click on the «reviews not recommended» to see what this place is really like.
Lets start with the good. For the most part, the apartment was nice and spacious. It’s a pretty decent looking community, nice pools, good location. That’s about where the good ends.
The bad: Pretty much everything else. The appliances in the apartment are garbage. It took 3 to 4 cycles in the dryer to dry clothes. The dishes were still dirty after being run in the dishwasher, even when they were already cleaned it would just sling around dish washer powder. The appliances are about as low as you can get.
On to the noise. I don’t think I’ve ever lived anywhere with such thin walls. You can hear everything that is going on from your neighbors above, below and to the side of you and it is extremely frustrating. Even after a couple police calls and reports to the apartment complex on our upstairs neighbors (who sounded like they had WW3 going on in the apartment) nothing was ever done. When you submit a service request, often it is ignored the first time and you have to follow up 2 or 3 times to get anything done. There is rarely any parking. If you get home after 8, you’ll end up parking possibly a quarter mile from your apartment and it’s really annoying. They say they enforce towing, but they don’t. I’ve never seen a single car towed out of there and I counted plenty without a sticker.
Now lets talk about fees. Hidden fees everywhere. And if you have to break your lease for any reason, be prepared to pay $ 3,300 plus two months of rent to do so. A nice surprise mandatory $ 200 cleaning fee is added on to your last months rent too, so enjoy that. And while we’re talking about rent charges, they jack the price up $ 100 for each year you stay there. Don’t expect to have that nice rate you have if you plan on staying longer than a year, even with the longest possible lease term of 15 months. They will nickel and dime you for every little thing when you move out, even though they say they won’t.
Oh and the cable and internet. Your only option is Comcast and they’re the worst you can get. Don’t want internet and cable? Too bad, because you’re paying $ 50 a month for basic cable whether you want it or not.
In the end, if I had to choose to live here again, I wouldn’t. I would have gone some place else if I knew how Camden operated. There are plenty of other places in Ashburn and Lansdowne that are much better than Camden at the same price. If you do choose to live in Camden, good luck when it’s time to move out. You’re going to pay a LOT to do so.
Edit: Came back to drop my review down to 1 star. I’ve been moved out of Camden for a month and a half now, went back and checked my statement, and after them getting nearly $ 6,000 from me, they’re now saying I owe an additional $ 143. It doesn’t even say in the statement what the $ 143 is for. Do not live here. This is by far the worst apartment complex I have ever lived in. They are thieves and will steal your money from you.
I know I’ll probably get a reply to this review along the lines of «thanks for voicing your concerns», but they’re not concerns, they’re legitimate HUGE faults in Camden and many many reasons you should not give them any of your time or money. Find somewhere else. If you don’t, they’ll find a way to drain your wallet if you ever try to leave. Camden is a company of crooks.
Edit 2: so 2 months after we moved out I got ANOTHER bill for $ 463 from Camden. I was able to get it down $ 100, but still after the second surprise bill, I ended up having to pay them over $ 6000 to move out. There are a lot better places to move for a better price. Absolutely DO NOT MOVE HERE. They are thieves, they will take your money and run and there is nothing you can do about it. The women in the office, especially Angel who is completely full of it, will lie to your face about pricing, fees, how great it is etc. She’ll sit there with a smile acting all jolly and act like she cares about you and will take care of you, and then do a complete 180 and try to screw you any way possible. Don’t waste your time. There are plenty of other places in Ashburn and Leesburg that are a much better option. I am so beyond happy that I do not live here anymore and that I’m completely done with Camden. I will never recommend them.

DO NOT LIVE HERE! I have lived in many apartments and I have never lived somewhere where the residents have such little respect for their surroundings. People throw trash and cigarette butts all over the place as well as allowing their dogs to poop and pee in the breezeways. Three times now, I have come outside to poop and pee on my welcome mat and I have lived here less than 2 months.
When I moved in, there were several issues with the apartment. I put in a ticket and it took TWO WEEKS for someone to come fix the issues. My dryer is not working now and today is THREE WEEKS and still no one has come to fix it. Not only can I not do laundry because it takes me 3 hours to dry a medium size load of clothes, but it is also running up my electric bill from having to run the dryer over and over. When you call the office, they have nothing to tell you about the status that is of any value other than I will escalate. Escalate! Why is there no management or oversight of this community to begin with? If there was, there would not be maintenance tickets sitting in a queue for weeks! I was told this past Monday that I am practically next in the queue. It is now Friday and nothing.
As others have mentioned, you are also required to pay for Comcast rather you want it or not. You also have to pay for valet trash service as well as a trash fee on your monthly water bill.
Pet rent is $ 40 per pet which is ridiculous.
I lived here in 2003 when this was a newer community under different management. The bathrooms and kitchens are the same 12 years later, no upgrades. The rent charged certainly is not justified. I have lived in places in this same area with stainless steel appliances and granite counter tops for less money.
Do not be fooled like I was by the grounds, location or exterior. Once you move in, you will regret it.

I do not recommend this community. TONS of hidden fees and there are different ones each month. Just like everyone else has mentioned they double charge for trash removal. There are much nicer places in the area for lower prices and better service. We can also hear a lot of what’s going on in the units surrounding us-​toilets flushing-​walking around-​dog barking etc. Not a huge deal but also not great. Parking is impossible and always crowded. Appliances in our unit don’t work very well and the hot water is hit or miss. Please look elsewhere.

I lived at Camden Lansdowne for 29 months (April 2012 to September 2014). Nice place, solid management. No real complaints. Like any place in the D.C. area there are a lot of transient persons who move in and out of the area every year, but I found overall that neighbors were nice, although it seemed like I rarely saw the same people twice! No excessive noise. Good snow removal. Electricity I don’t believe went out a single time despite numerous horrific snow and rain storms that knocked out virtually all power in areas around us (Camden Lansdowne must have had its own electricity source – I don’t know). Parking was abundant and I never experienced or saw any issues with towing. Entrance/​exit access into the community is good.
I don’t recall having any maintenance issues in 2 ½ years, but I knew the maintenance guys a little bit and they were nice. Management always responded to my questions promptly. Their pools were nice and well staffed (some hot lifeguards, for what it’s worth). Landscaping, buildings, common amenities, and public streets appeared to be well maintained throughout my entire time there. Units were not gorgeous luxury units or anything, but they were solid, decently designed units with good closet space. It was a good experience overall.
I would say the only reason I’m deducting a star is because my renewal notice this year was for a 16% rent increase (to put the unit rent on par with my current rent in downtown Reston Town Center – preposterous!). I had already decided to move closer into my job, so I didn’t care, but when I gave my 60 days notice to leave they offered to let me stay with no rent increase (which suggests that the rent increase was not in line with the market). A 16% rent increase is just insulting to the intelligence. So beware of that – if you’re offered some obscene rent increase then make sure to push back.
But overall, a very good experience. Oh, and the online system for lease payment/​account updating was really convenient.