I am very happy with the doctor and the service at this shop. After 32 years of wearing glasses, this is the first time I’ve had a conversation with a doctor who didn’t talk down to me. Nia was exuberant and very helpful. The price is decent with VSP insurance and the selection of frames was good.
Sarah C.
Évaluation du lieu : 1 East Lansing, MI
The doctor is very nice and respectful. However, the ladies working behind the desk, do not know how to help those in search for glasses, how to properly fit glasses, and are generally not interested in their customers. After trying to give me damaged frames, and then damaging them a second time while trying to fit them properly, i was given attitude when asked if they were going to fix the situation and if i was going to be given a discount for the hassle. Additionally, she didn’t want to look at the damage she created or did she apologize. I am not the only person i know who feels this way about this particular location. My advice, get your prescription from this nice doctor and then do not patron this particular location. Go spend your money where someone cares about you and your glasses.