Disc Traders

Staff is friendly enough and most pricing is decent, BUT charging $ 289.99 on a used PS4 when they are $ 299.99 brand new (with a game included) is outright outrageous. When I think of 2^nd hand, I think of deals, but that’s not a deal.

Crappy service. I was looking for a specific movie for my son. I called to ask if they had it — the guy said yes, multiple copies, for $ 3.33. Cool. I went on my lunch break. The store is poorly organized but I found the $ 3.33 section of dvds which was in semi-​alphabetical order. No luck. I asked at the front counter. The young woman was oblivious to the fact that several customers were waiting to be helped. When I asked about it she said she didn’t know where it was in the store but that I should just check some random shelves. I looked for quite some time, couldn’t find it, gave up and left. She could have helped me find it. Or when I had called earlier they could have pulled it for me. They just didn’t seem interested in helping their customer.

I like Disc Traders for their selection and prices on used games and movies, but after a recent incident at this location I was left with a sour taste for the business.
On top of movies and games they deal a bit with used electronics. I had gotten a Fitbit Flex as a gift, but I never took the time to set it up and I figured I could use the extra cash. So, on a weekend trip to the store I asked one of the employees how much I could get for it. I was told at least $ 30 depending on the model of Fitbit. Great!
The next weekend I brought it with me to sell and was told that they don’t accept Fitbits at that location. I asked why I would be quoted a price on one just a week earlier and the employee told me he didn’t know. When I pointed out that they had another Fitbit in their case that they were currently selling, the employee shrugged his shoulders and told me that «sometimes the manager lets us sell other stuff.» I wasn’t going to get anywhere talking to the employee, so I left. I tried sending an email through their website on why they wouldn’t honor a quote for an item they obviously accepted, but I never heard back through that channel either.
I’ve still sold a few DVDs at Disc Traders since this incident, but I can’t bring myself to buy there anymore. Usually I’ll just browse and if I find something I like I’ll find it cheaper online.

In the Lansing area this place is one of the few gems! We tend to purchase games and what not from here and love our experience. If you go to or sell to the competition you might want to check this place first.