I’ve heard about the HSN store before from a friend and finally stopped in. I don’t watch any of the shopping channels but I have a general feel for what they sell. Clothes, bags, jewelry, bedding, kitchen things… This shop is unexpectedly large. I don’t know what I was expecting. It’s also unexpectedly incredibly organized. Clothes in the center of the store were organized by size and then color… And I didn’t see too many things out of place. I will say that the clothing there starts off overpriced, but by the time you add on 40−60% off(on average) it’s reasonable. Part if it feels like this is where merchandise comes to die –it’s either very targeted to older women or very strange(like a matching fully feathered vest and skirt matching set). There were a couple things I would have walked out with if they had one that fit(hello red snakeskin and feather heels, I’m talking about you!) but in some things you might only find one of them in the shop. I can’t comment much for customer service because I didn’t have any, but I will attribute it to them hiring ninjas to keep the place super clean and organized. Also, the jewelry counter has a number system like at the Publix deli which makes it easy to keep track of people. Bottom line — come here to browse without expectations that you’ll find something specific.