Adams Kimberly, MD

If I could give a minus 5 rating I would this office is the worst office we have ever been in the minimum waiting time you have is 2 hours or more the front desk staff is so unprofessional and when you finally get ahold of anyone for an appointment on the phone good luck… Dr Adams has no respect for your time or when you complain about the front desk or phones she says take it up with them really isn’t this your practice and shouldn’t you as a professional want happy paitents? My husband knee surgery was delayed thanks to the non communication that the front staff has with both each other, the Dr and the patients a referral was never processed in a timely manner and a day before a scheduled surgery it had to be post posed thanks to Dr Adams and her messed up staff members… unless you have all day to wait to she her and her unprofessional disrespectful front staff and even worse nurses I wouldn’t even step foot into her facility find another Dr before thinking of this one!!!
Oh and I forgot to mention that every time we went there they took blood I’ve never heard of such nonsense she must get kick backs or the tech can only be there if they take enough blood from patients… no reason for blood work every visit if nothings wrong with patient and nothings showing up on previous test!

This office is awful. Just as many of the other reviewers have said, Dr Adams is nice but I’m not sure it’s worth it to deal with this office. They don’t call for appointment confirmation, you have to come in for every little thing and don’t expect ANYthing to be taken care of over the phone (that is IF you can actually talk to someone.) I’ve been dealing with them for 2 months trying to get a medication refilled. They are not willing to work with you what-​so-​ever! The front desk girls are nice but the nurses are rude when you get to interact with them/​her.
All the comments about wait times are no joke. Plan to be here for half your day regardless of what time you arrive-​appointment or not.
It is extremely rare for me to write a review about any business but this should be known. Being in the medical field myself, I’ve never experienced ANYthing this bad. It’s not worth a nice Doctor that sees you for 5 minutes.

Worst medical experience I’ve ever had. It began with a 2 hour wait to see the Dr. who did little more than look in our ears and listen to our breathing. This was our first visit and was just our annual exam. As part of getting our history she asked about past surgeries, illnesses etc. Little did we know that since she wanted some follow ups (on a 43 yr old surgery) and made ‘referals’ it now was no longer an annual exam and cost us a co-​pay of $ 45 ea. for which they only accept cash or money order! We had blood work, and an EKG on premises, but have no idea how or if we will get the results. We left the office finally 3 hours later feeling we were just scammed. Will not go back.

I have been a patient of Dr. Adams since I moved to Vegas about 5 years ago. She really is a good doctor and I feel that she deserves better than a 3.5 star rating.
I do agree with other Unilocalers about the negatives here. Yes, the wait time is long. Unless you are the first appointment of the day, be prepared to stay here for 2 – 3 hours. Annoying, I know. But at the same time, I understand why the wait is so long because she really does take the time to listen and address all of your concerns. She’s definitely not like other doctors who only see you for 3 minutes then rush to see the next patient. Yes, majority of her staff is rude and unorganized, which is unfortunate. They don’t even give you a courtesy call the day before to remind you of your appointment. I always have to call them to make sure I have the correct day and time, which is very inconvenient. However, I do like Carli, who has been working for Dr. Adams for a long time. She is the only one who is actually nice and friendly.
Hopefully her staff will consist of better people and customer service will improve over time. Its difficult to write reviews for doctors, but I have nothing but good things to say about Dr. Adams!

The negative reviews on here are extremely accurate: INSANELY long wait times (2+ hrs to get called back for vitals, WITH an appointment!!), and rude staff. It’s pretty sad because Dr. Adams seems very nice and competent. I can’t imagine people will continue to go to her if she doesn’t do something about the above 2 things mentioned.
Also, Dr. Adams needed to refer me to an oral surgeon. When I was checking out, the secretary told me they they didn’t have any oral surgeons to refer me to, and that I would have to find one on my own! What?! Definitely in search of a new doctor…

This is a great practice! I was referred to Dr. Adams by 2 people… The staff is very friendly and attentive :) you can tell they enjoy being are their job! This is always nice because when your sick it just makes for an easy visit. Dr. Adams is wonderful! She’s polite, thorough, she listens and I didn’t feel rush one bit as busy at this practice is! My results came back within a week! And it probably would’ve been sooner but it wasn’t a holiday weekend.
Today is my second visit here-​what I really appreciated about my visit today… I was a walk in around 9:30 this morning and it was so packed, rather than having me wait for hours she asked how far I lived and if I wouldn’t mind coming back at 1. I live 10 minutes away and was able to go relax for a few hours. THANK YOU! Many practices will have you sit for hours and hours, I thought that was nice she offered that :)

Dr. Adams is wonderful. I moved from the midwest where I had received the best medical care possible. Needless to say Vegas is horrible when it comes to medical care. It is so difficult to find good medical care in this town. Dr. Adams is a true professional! She is very thorough and she is so pleasant.

Dr Adams is the best doctor I have ever been too. she always listens to you and is able to figure out things fast. I highly recommend her.

I went there for the first time, the front desk is off to the left when you walk in. Staff is very nice and waiting room chairs is very comfortable. Dr Kimberly Adams is so nice and attentive to your needs and taking notes down as she sits in the room with you. She is really caring not like other doctors who walk in the room and leave in two minutes. I appreciate everything they have done for me.

Dr. Adams is the best Dr in las Vegas. She overly extends her Dr knowledge. She doesn’t beat around the bush when she finds out something you need to know about your health. Too bad she’s the only good Dr here. I would recommend her to anybody. Appointments are not needed because they take walk ins. Their a different kind of drs. Office.

Dr Adams was very quick to do a diagnosis. She listened to everything we had to say. The office itself is really busy but with the wait.

Just moved to vegas, looking for a new family doctor… Called the new patient extension and the woman who answered sounded very unpleasant. I explained that I was a new patient just moved to the area looking for a new doctor. The very first thing she said «what’s your insurance» and I told her and immediately after the very second thing she said was «the next available appointment is June1st». Learn customer service, I don’t care how great of a doctor this is. I’d never waste my time or effort in a practice that has customer service like that.

Yesterday I had my new patient appointment with Dr. Adams. Immediately upon arriving I was happily greeted by 3 women at a side desk. They immediately informed me that the ambulance had just left and Dr Adams was a few minutes behind. This was fine with me. There were 4 patients waiting and the office was comfortable and clean. They made sure all waiting patients knew of the situation and one by one called them back. About 45 minutes later, happily to my suprise, I was already called back! Yolanda took my weight and BP — she was professional and kind. She did my initial intake and we had a nice laugh as well. Dr Adams was in the room in about 5 minutes! Now where do I start. Dr Adams is very professional and thorough. She was interested in my home life and even what I was reading in the office! We discussed many options of treatment for my 3 reasons of being in the office. She gave me immediate referrals and advice that I felt was not only professional but thoughtful in her answers. She even called for my bloodwork and labs right there in the office instead of sending me on a goose chase to a random lab. She related to me and understood my past with what I felt very comfortable sharing with her. I have searched for a doctor in NV for 10 yrs. I am so pleased that I actually look forward to going back to see Dr K. Adams. You are truly one of a kind Dr. Adams! God bless you!

Dr. Adams is awesome and one of the most honest and thorough physicians I have ever seen. The wait times may be long but well worth the wsit. The only negative is her nurse Yolanda who is rude and very unprofessional!

I began seeing Dr. Adams several years ago when she was working at Rainbow Medical Center. She is the most amazing family doctor that I have ever seen in 21 years of living in Las Vegas. She is thorough, attentive, and her bedside manner is amazing. She truly cares about her patients and you feel each time you see her as if she remembers you and knows you. She will not quit diagnosing a condition until she goes extra lengths to feel confident in her findings. Most doctors here are content in writing a prescription for Z-​Pack and sending patients on their way. I have also had emergency situations where I have been able to reach Dr. Adams after hours. I also have no problem getting an appointment for myself or my family for urgent issues.
I have referred at least 30 people to Dr. Adams through the years and nearly half of my office sees her as well. Her new practice is even closer to my home, which is definitely a bonus. However, I would travel across town to her if needed.
She is absolutely the very best Las Vegas has to offer!!!

The best doctor in Vegas. I’ve been seeing her since I was a kid. And she has never ever disappointed me. She takes time with you. And listens. She cares. And I love that. Her front office is so very nice. Her nurses are amazing… the wait time can be long… But I think that’s just because… She is such a great doctor and in demand. There is plenty of seating in comfy chairs… And she’s just so worth it.

One star because I have to give a star. We gave this doctor a year. Dr Adams is amazing. I hate that she won’t be my doctor anymore. But her staff is absolutely the worst I have ever dealt with. And this office uses refills as a money machine. You will not get any refills done without an appointment. And they won’t call you to tell you that you have to make an appointment for your refill either.
The staff never call you back. Ever. The nurse is so unbelievably rude. Awful. Like rude to where I’ve almost cried dealing with her.
I can’t imagine that Dr Adams doesn’t know how bad her staff is. So she should be held accountable for her ignorance by losing patients.
And forget making an appointment. They don’t even try to honor their appointment times. And they don’t care either!
If this doctor ever cleans house and replaces her staff completely, I’ll consider going back.

Great Dr. I been there 5 times and not disappoint at all 5! Dr. Work from her heart and soul. Don’t listen to what you hear. My point is… it’s hard to find a good Dr. Like Kimberly Adams, and just because she’s alway busy! Give her a break about her employees, I am sure she’ll try to improve everything.
Not thing can change me from loving her. She is AWESOME!!!

I’m re editing this review from my last. I do like Dr. Adams, she does care. Still not happy with the wait time with an appointment. I’ve just learned to make the earliest appointment and be the first one on the list or be a walk in and come at 7:30 in the morning that way I’m not stuck there for three hours. There is still one staff member that could use an attitude check at the door. Dr. Adams has helped me out dealing with some of my chronic illnesses and I appreciate her understanding in that area. Just be prepared to wait if you have an afternoon appointment. Also bring water as they don’t have any in the waiting room.

Dr. Adams is a wonderful doctor. She is extremely caring, attentive and knowledgeable. If this review were just for her adequacy as a physician, I would have given her 5 stars. Carly, Dr. Adams’ admin, is also a joy to speak with. She goes above and beyond her call of duty and will to try to help you in every way possible.
The two main points that deserve a negative (yes, extremely subpar) rating are:
1. The wait time. I’m not sure how her staff books her patients; however, I have never had to wait any less than an hour for any of my SCHEDULED appointments. I once had an appointment at 9:30 and did not get called back for my vitals until 11:40…absolutely ridiculous.
2. Her nurse, Yolanda. Let me preface this by saying that I am an RN. I fully understand just how hectic and chaotic a busy physician’s office can get at times. Yolanda has an extremely poor attitude… I’m honestly shocked as to why she ever considered employment in the medical field. Yolanda is rude, uncaring/​unsympathetic and lazy. I am on various medications, so I have to come into contact with this «nurse» a great deal and every single time, she is extremely rude and uncaring. It is to the point where as much as I love Dr. Adams, I am considering switching primary care physicians due to Yolanda.
As I stated earlier, if this review were just for Dr. Adams herself, I would give her a 5-​star rating; however the wait time and her nurse Yolanda really bring her practice down.