Alaska Airlines

Man I love flying Alaska Airlines. The staff always seems happy to not only be there but to make the experience enjoyable. Friendly, and funny. Always willing to help you out and enjoyable to interact with.

You must be a Board Room member to get in the lounge in LAS. Alaska First Class ticket doesn’t cut it. Second disappointment with Alaska today. How many more will there be?
If you book a vacation package through Alaska, don’t bother calling their regular customer «service» number. They will treat you like an inconvenience and not even direct you to someone who can help you.
Looks like we are flying with another airline to HI. One trip of this was enough.

My flight was delayed with Alaska Airlines due to the rain in Vegas. However I was able to find an even earlier flight flying from LAS to SEA. I would like to say thank you to Barb and David at the gate. Barb did an amazing job with changing my flights and accommodated me perfectly and Davis made sure changing flights was going to be a breeze. I’ve always flown with Delta, with service like this from Barb and David, makes me a loyal passenger.

Amazing flight to Seattle, Washington.
Alaska Airlines boards at Terminal 3, it was my first time in Terminal 3! It was pretty smooth to get inside. We came at like 6am so it wasn’t as busy as it probably gets but they did have only 2 lines open at the security check in.
The staff was very nice. The flight was pretty smooth. There was a bit of turbulence on our way back to Vegas but I think that’s pretty normal.
The snack boxes are my favorite. I had ordered some white wine and a box of goodies which were only 7 $. If u look at my picture it does come with a lot of snacks which I was surprised about. Certain flights they did offer actual food like French Toast or teriyaki bowls but I think our flight was too short for them to offer that.
On our way back to Vegas we had a pleasure of actually sitting next to a pilot for Alaska Airlines but he was on a trip to Vegas. We were just making small talk and he knew a lot about the airlines so we questioned if he worked with them and he turned out to be one of the pilots! So he was our unofficial tour guide while we were in the air. How awesome!
Overall great experience will defiantly fly with them again and even consider about signing up for their rewards credit card!

Awesome airline! Great flight crew … Didn’t run late at all. Offered snack and drink for both flights from pasco, wa to Seattle and then Seattle to las vegAs. Smaller plane … But smooth ride! AND you can take an ‘a-​la-​cart’ bag for free with no fees ! I’d recommend this airline to everyone!

This is the second time I have had an issue with this airline! Their policy is to pass the buck and not take responsibility for anything! I booked my flight 2 months in advance to get 2 seats together for me and my 6 year old son. When I get here to check my bag they tell me we are not seated together!!! I called 800 number, basically it’s my fault because I should called Alaska airlines to confirm my seats! When I get to the counter they tell me there is no guarantee to sit together because if they change planes then all the seating arrangements change! Are you serious!!! No guarantee I can sit with my young child! Why do they even give you options to pick your seats if there is no guarantee!!! No where on any website or conformation does it say you need to check in the day before to pick you me seats. This is just very inconvenient, and my son and I are here at the airport practically in tears because we don’t know if we can sit together. I don’t travel very often and you would think the airlines would have a better practice. Last time there was a screw up, we pretty much had toilet seats. There was no more room for overhead storage. We had to put our carry on, jackets and booster seat under our feet for a 3 hours flight. I was just told by Alaska airline agent that they are not suppose to do that. But nobody offered me any other option. Only 1 star because on our prior flight the pilot let my son sit in the cockpit… #tears … The supervisor decided to refund me my seat upgrade fee. That was nice for the stressful situation.

Overall Alaska was Ok. Pretty comparable to any other airline I have flown. The flight really wasn’t very cheap from Vegas to Seattle. I’ll probably be looking at Allegiant or others next time to save some money.

I really like Alaska Airlines. Sure it’s not the nicest plane you’ll fly on, but there is a reason that is so much cheaper to fly with them then most other airlines on the west coast.
Flights out of boise are way cheaper than any where else. The staff is always really nice and my flight has never been delayed or crashed.
Until I can find a better/​cheaper mode of transportation I’m sticking with Alaska. I love the way they fly

If I could give NEGATIVE STARS I WOULD! This is my 2^nd time flying with them & while I can accept the lower quality accomodations for the prices, there is no excuse for rude & incompetent staff. I arrived over an hour early for my flight & patiently waited at the gate assigned. 40 min before scheduled take off I decide to use the restroom before boarding. I hear them call that they are boarding my flight so finish up & head back. I see there are only a couple ppl left as I am approaching. Then I realize they are being turned away with little explanation by an impatient looking older woman who took off from the kiosk before I even got over there. This was at 10:30 for a flight scheduled to take off at 10:50. I chase the woman down & as she is walking away she says just wait around someone will be back in a few hours.. .uh ok thanks. When I attempted further inquiry she made it ckear she was annoyed, repeated herself & went into a secured hallway. So now im sitting at the terminal, writing this review & hoping I can find out this rude womans name so that I can report her DIRECTLY. There is no reason to be in a position that involves customer service if you have no intention of serving your customers. Plenty of people would be glaf to be helpful AND smiling for the chance to have any job much less working for an airline. I will definitely never book w this one again considering they definitely arent interested in providing a decent traveling experience for their clients.

Alaska was my preferred carrier on the west coast until I decided to make the jump to loyalty program for a much larger network. I always have liked Alaska’s level of service, however, and if I’m flying somewhere that’s more convenient for Alaska’s routes, then it’s my top pick. For PDX-​LAS — my normal carrier requires a two-​leg journey, which is stupid. So Alaska is my go-​to. They have multiple non-​stop flights per day, and at least some of the planes have been updated with the new power outlets at every seat. And of course gogo in flght wifi.
While airline service across the board is a mere shadow of what it used to be, as far as the current standards go, Alaska still wins in my book… unless you put it up against Virgin, which has pretty rad service too. That said, the folks who work these flights are nice and friendly. As much as the seat sizes and baggage nonsense make it feel like cattle call in Economy, the crews on the ground and in the air don’t contribute to it at all. And when flying to and from LAS, where it seems the majority of people don’t listen or can’t understand basic rules/​etiquette, they offer a firm display of reminders that I wish all gate agents would. Like turning people away from boarding when they’re trying to board ahead of their group. Or not letting people with rollers on in the group that’s supposed to be boarding without rollers. My one main gripe with boarding is that they do offer earlier boarding to people who only have bags that will fit under the seat. Guess what? Those people still mostly put those bags in overhead. Frankly if they offered gate-​check where I could get my bag at the gate on the other end, I’d be happy to send my roller below. But otherwise it’s all out battle for those overheads.
Aside from my main issue with their boarding processes, I dig the rest of the way they do things at Alaska. And I’ll keep digging it… especially on this route.

Flight prices are reasonable and the service is not bad. Upgraded to first class for $ 50 at the last minute. Wasn’t that price when I booked the tickets. Planes are a bit outdated. They could definitely use some cosmetic refreshment. Food is just on the o.k. side.

I always fly Alaska Airlines but this last time what a joke. The flight itself was great to and from I have no complaints there. My complaints are with the staff at the Vegas terminal. You are SUPPOSE to arrive early for your flight and we are all standing there EARLY and finally all the workers come waltzing out together and it took them 10 minutes to get their computers up and running. Lucky for me I was the first in line because ya know, I was there EARLY and then oopps the gals printer didn’t work and she had to go use yet another computer. So how about folks come out a tad early and get stuff up and running. There is no direction on where to stand in line. This self check BS is for the birds. Some a-​hole jumped the line and instead of telling him to go the back of the line they helped him while other who have been standing there FOREVER just looked on because no one wants to raise hell is the airport because we just want to go home. You need to get your act together Vegas Terminal 3 because you are giving AA a bad name!
And another thing. I paid $ 25 to check my bag. Ok that stinks but I do it. I get to the terminal and they offered anyone who would be willing to check their bag they would do it for free. Ummm that pissed me off.

Was a great flight both to and from… the service was great and we had no issues. The flights were on time and actually got us to our destinations early… I can’t wait for our next flight to Hawaii and I will rent their awesome in flight entertainment machine saw two great movies last time!

This airline rocks! Theyre always organized, on time, and friendly! What more can I say… wish they all could be like aslaska:-)