We purchased a Serta mattress here that was sagging in the middle after 3 months of use. And no, neither of us are big. When I called the store to tell them about it, they couldn’t care less. I realize that it’s my fault for not getting a warranty, but 3 months is ridiculous. We are now stuck with the worst mattress I’ve ever owned. When we are able to get another one, we will get it from another store, and this one will go straight in the garbage.
Mary H.
Évaluation du lieu : 5 Des Moines, IA
Another excellent transaction, we got a great deal on a queen-sized Serta regularly over $ 2k(allegedly, according to the tag)… delivered, with a box spring and frame for $ 399. It wasn’t Stuart helping us, rather a lady whose name I cannot recall(sorry!). We started at the«Best Mattress» a couple blocks up and he was gracious when we said we wanted to check out the liquidation center, even called ahead for us so they knew to expect us. I wish we would have purchased our other bed here!
Vanessa T.
Évaluation du lieu : 4 Downey, CA
No pressure when my BF and I came for a queen mattress for the guest room. he was honest and straight forward on each mattress.
Nancy W.
Évaluation du lieu : 5 Las Vegas, NV
Stuart is fantastic — great service, knowledgeable. Highly recommended!
Kim D.
Évaluation du lieu : 1 Las Vegas, NV
I would never buy a mattress from this store after my experience yesterday. I found a comparable mattress to one I had priced the day before at RCWilley and asked the salesman what the lowest possible price he could sell the mattress for. There was a $ 300 off sale posted on the price tag. He quoted me $ 50 less than that. This price was still $ 250 more than RCWilley! I then asked if he could go any lower at all. He said that was the best he could do. I then remembered an ad I had seen for over a week of «$ 150 old mattress buy back» at Best Mattress. I mentioned that. He said«oh yeah, that would take another $ 150 off the final price. So he wasn’t even going to tell me about this if I didn’t bring it up! And I’m sure he would have made an extra $ 150! I’m now enjoying my new mattress purchased at RCWilley right after I left Best Mattress. And I saved $ 250 out the door!!!
Maho S.
Évaluation du lieu : 5 Long Beach, CA
My friend and I were looking around for new beds for our new place and randomly saw this gem while driving down the street and we had to stop in. As soon as we walked in, Stewart was very helpful as to what we were looking for. We needed two queen bed mattress and he told us about a special that they were having. We were immediately sold. His customer service made the experience easy and for me getting a good nights sleep.
Julah E.
Évaluation du lieu : 5 Las Vegas, NV
Stwart was a great help with everything from start to finish. He walked us though the differences between the different types; spring foam gel foam inter spring just to name a few. Went with a tempur-pedic with adjustable base couldn’t be happier. Thank you again Stewart come see this guy you will be happy
Eric D.
Évaluation du lieu : 1 Las Vegas, NV
If I could leave zero stars I would. I came in looking for a box frame for my queen mattress. The store manager/owner didn’t even acknowledge me when I walked through the door. No Hi, or can I help you. Didn’t even feel like he wanted business so I took it else where.