I tried to work with the store to honor their warranty. What a fiasco. I would not recommend this store. I am taking them to Smalls Claims Court. Horrible.
Bonnie G.
Évaluation du lieu : 5 Kelowna, Canada
We purchased furniture from them & had it delivered to Canada. The whole procedure went smoothly. 1 chair was damaged & I contacted Gigi & a new one was sent out. We have every intention of shopping there again when we need furniture! They were friendly & helpful
Tammy W.
Évaluation du lieu : 1 Las Vegas, NV
If I could leave zero stars I would. This business is not even worthy of 1 star. The other review is not from a customer. Frances B works at the store and she is a scammer along with GiGi and the rest of the staff. Frances sold me a leather loveseat and couch on 9÷13÷14. On 9÷14÷14 the next morning I realized that the loveseat was and is still defective from the factory. I have a warranty on my loveseat and Simmons Fine Furniture will not honor the warranty. I have since filed a complaint with the BBB. I hope they will be able to get this resolved. As for the BBB rating this company has that is a D-. I wish that I would have researched this company before I bought from them. So BUYERBEWARE. Next time you want to buy some new furniture don’t buy from here. Go somewhere that actually will uphold the warranty from the manufacture.