Buffalo Wild Wings

I’ll start this review by saying that this locations poor ratings do not surprise me. I am a server on the strip, and that is the only reason I DID NOT talk to a manager tonight. My boyfriend and i went in to grab dinner and a drink before a movie, and all around we received some of the worst service I have ever had. Marcus (busser/​host) was extremely rude to us right off the bat. When I asked for a booth he spent ten minutes trying to talk us into sitting at the bar, and then he sat three black men, that came in after us– before us! (Of course he was also black). In all fairness, Marcus’ looked like he had he education of a second grader & his dreadlocks may have been preventing him from thinking clearly BC he sat us in Courtney’s section… She was bland & incompetent. Just like her host counterpart. It took her fifteen minutes to grab my beer from the bar & then she dropped our check ten minutes into the meal.
The staff here is a joke.
Proof that there is work for everyone in Las Vegas.
P.S whoever the manager is of this location, should pay more attention to his employees grooming habits.

Love Buffalo Wild Wings but the service can be better. I went in with my boyfriend to watch a NBA finals game, got there mid 2^nd quarter and we wanted to catch the second half as well. So we started with our appetizer and told the waitress that we will order later on, she even asked if we were going to watch the game, which we responded yes. So she comes back during halftime and asks if we are ready to order, I say not yet, in a bit. So right before the game comes back on she brings the check… My boyfriend and I were a bit confused. Like she knew we were going to order but she brought the check anyways. I was like «wow they are kicking us out» lol. So the check is sitting in the table and I kid you not, she came by to check if it was ready for her to take twice. Finally I was like ok let’s just go, we paid for our appetizer and drinks and left. Good thing the game was a blow out, we were both upset that she knew we were staying but basically made us get out.

WORST service EVERRRR!!! from hosts to servers to whoever else those people are who stand around doing nothing!!! managent is horrible as well. suckie, suckie, suckie!
seriously, go somewhere else.

I ordered to take out. They forgot to include an order of mozzarella sticks (still charged me) and the side salad I ordered was placed in the same bag as the hot food that it was all limp and warm
I attempted to call them to tell them they got my order wrong and it’s busy
Hopefully they fix this and respond to this review on a good time to call to get them to fix it

Terrible customer Service…
I been in this location twice and twice I sat at the bar and the bartering IGNORE us (me and my boyfriend) we sat NO eye contact, NO hello, NOTHING. I will never going back there is ridicules. But the girl that show up after us he was making sure she was taking care of, we still waiting never look at us, he was drinking his soda never look at us… HORRIBLE Bartender (ass hole)

Terrible bar service. I was sitting at the bar and they are serving others before me. I’ve been here before and it’s happen twice now. At least once they apologized. This times he basically said I was wrong. The customer was wrong. Really? First time I heard that one. Done with them.

Disappointed. As others have said, one of the worst BWW experiences ever. I’ve been to 5+ locations between here and in California, and this was bad. They just want your money, don’t care about service, and have smaller wings than other locations, and charge for veggie sticks (I think), and they charge for sauces too!

Why is that this place has the most incredibly incompetent servers. Don’t lie and tell me the kitchen is backed up when three tables, including one with 19 people were sat, order taken, and food arrived, BEFORE ours. You forgot to enter it. Plain and simple. (Wo)man up and admit it. This place is horrible with service.

Food is as expected service was terrible. Forgot items we ordered. We didn’t have silverware for our appetizer and had to ask twice for silverware with dinner. We will choose another location next time.

I ordered food over the phone and was told 10 minutes. I waited 30 minutes in the restaurant for my food because «there is only one register».
The service was shitty. No one greeted anyone, they asked irrelevant questions. I wouldn’t recommend this location if you’re trying to order food on the go.

Staff was great but a strong sewage smell at the bar. Staff said it was due to the remodeling going on. It didn’t make a very pleasant dining experience.

First time to this location. My boyfriend and I went last night. And are waitress was pretty good but she didn’t really refill are drinks. I mean we are eating wings. The food took forever I even saw ppl are that came after us get stuff before us. She did go check on our order. That’s why I didn’t give them 1 star. Everything did take forever. Thank god I had a gift card because if it was my money I would be upset. I have one more but I won’t be going here

the worst buffalo wild wings experience ive ever had in my life.
1. they messed up on my order so hard, it’s ridiculous.
2. the manager gave me an attitude/​issue to use my credit that they gave me on giving me my wrong order
worst customer service ever.

This is the BWW location that I visit the most often. It’s pretty convenient for me and my coworkers to visit after work, considering we work on the strip.
This location stays fairly busy, especially during special sporting events. Currently, their traditional Tuesday’s and boneless Thursday’s have their wings priced at 70 cents each. My coworkers and I typically come during one of two days and it is busy then too. We usually go in big groups, so we have to at least wait for 15 minutes, but typically we wait for a good 30 minutes. One good thing is that they don’t require your entire party to be there to be sat, so if you have one person that can go ahead in your party to reserve your seats, I would recommend that.
A downside for it being consistently busy is that the servers have a lot to handle, and can sometimes take a while to take your order, or to come back and check up on you. That’s a problem I consistently came across, but once you see what it looks like, you can’t really blame them, but the problem is still there. The food is just as delicious here as any other BWW location so if you are craving their wings or cheesecake bites, it’s just as great of a restaurant!

It’s wings! I’d say the serving was typical. We ordered the Thai curry wings. Someone should tell them that the amount of curry powder used is not typically Thai. I’d say it tasted more like British/​Indian curry to me. It had a nice amount of heat though and went well with the beer. Potato wedges are always a good call. Theirs was crispy on the outside and soft on the inside. This made for a good midnight snack.

I loved their spicy mango habanero wings. They were actually so spicy that I only ate 3. The menu rates the the flavors from mild to hottest, which I appreciate. Nikki H. and I also tried the fried pickles which were delicious. Definitely would get those again.
The only issue I had was that when I attempted to add a little sprinkle salt it dumped out onto my food as though it had no lid at all. I suspect someone accidently put the pepper shaker’s lid on the salt shaker. Our waitress offered to replace it. Yay! The manager brought it out and wandered around the dining room, looking awfully confused. When I waved him over he apologized and told me the waitress had told him it was for a child, not a child sized adult. Not quite so yay, but I’ll take it as a compliment… Btw, I’m 32. At least the mac and cheese was good!
The menu doesn’t indicate how many wings you get, so here it is.
You can get traditional or boneless fried wings. Snack is 5, small is 10, you get the idea. It’s all in increments of 5. Your wings do not include a side, which I found a little annoying.

I was left disappointed and feeling that BWW is completely OVERRATED! The service really sucked as our server had the personality of a donkey. We observed the super tall Manager approaching the tables around us to resolve complaints. I should have complained as well about the service and food but I just wanted to pay and get the hell on with my night. My cheeseburger and fries were cold and hard, my burger bun tasted stale. I had to swap my iced tea for a root beer as it was a bad brew, it looked and tasted like sewer water. My friend was happy with her wings and that was about it. Yes, I should have ordered wings, I just was not expecting their non wing menu to taste like SOS! I am totally unsatisfied.

Walked in and waited for 15 minutes before someone even attended to me. There were 4 people in their uniforms just staring at me and proceeded to go back to talking to each other. Then just when I thought they would actually come to me two employees came up to the register and started arguing for another 5 minutes and continued to ignore me. Finally another lady came out and answered a phone call before helping me even though I’ve been waiting for awhile now.
When I finally got my food, my fries were rock hard (pictured below) and my wings barely had any sauce.
So disappointed. I love Buffalo Wild Wings but this will be the last time I will go to one if this is the kind of service they give to their customers.

I have had a couple terrible dining experiences here the last few months. This place and best for take out orders. Whenever I dine in, my wings never have enough sauce. I always ask for extra wet wings, but it’s almost impossible to receive this service. Also, the bone in wings are pretty inconsistent in size. Most don’t have enough meat, so boneless in are better. The place itself is clean and the servers are nice but they seem busy. I can see myself coming back, but I would probably not order wings.
On the bright side, they do great catering requests. They always put enough sauce in large orders.

I came here today after placing a take out order. When I made the order I was told my order would be ready 10 – 15 minutes later. I arrived at the restaurant 15 minutes later and paid for my order AFTER I paid I was told it would be a wait because the were backed up on bone less wings.
I was in a hurry (which is why I placed a take out order!) so I told the young lady who was helping me that if the order would take a lot longer I would need to get a refund because I was in a big rush I had an appointment with a wedding planner.
She went to check on the wings and didn’t come back until my order was ready and she had it in her hand it took and additional 15 minutes but there was no one around to cancel the order with so I waited. When I revived the order the young lady just handed it to me. She didn’t check it with me so I checked it in the car it was complete however the entire bag was sticky and gross with sauce every where all the boxes had sauce on them! Worst experience I have had at a Buffalo Wild Wings.
Besides my experience the restroom was gross. There were at least 20 – 30 people waiting to be seated which were all told 10 – 15 minutes to be seated (there was no way that was happening) along with other people frustratingly waiting for their own take out orders. It was just irritating to deal with the staff here they act like they don’t see you sometimes and walk away or they hide in the kitchen.