Dunkin’ Donuts

This dunkin location is the worst in Las Vegas. The customer service is horrible and the employees are rude and useless. Went today with my wife on our lunch break going thru the drive thru. Well no one answered us for about 10 minutes so I said hello a few time and no reply. Thought to myself maybe it is broken so I drove up to the window and waited. And waited and waited. Nothing. No one inside even glanced over even tho they knew I was there. Needless to say I was not able to get any coffee nor food because my wife’s lunch was over so thank you very much people at Dunkin for your lame ass attitude. You all should be FIRED.

They would not let me return a defective cup that I purchased two weeks ago. After leaving the store, I drank from the tumbler and it spilled all over. I tried several times to make sure the lid was on tight which it was. When I tried to exchange the tumbler I had to wait for approval from a store manager. The cashier said that a few of those had been returned and are in the back. After picking a new one, I mentioned that I had the cup for two weeks and no problem until today. The cashier then says «oh it’s been two weeks, I can’t exchange that.» In total I waited ten minutes for a cashier to seek assistance and the issue did not get resolved.
The cashier was friendly and doing her job however I left disappointed.

Oh Dunkin… how I enjoy our morning meetings.
This is a staple in my life and they consistently deliver decent service. This location has a drive thru and the team effectively services our morning routines.
My favorite breakfast items are the bagel and cream cheese, bacon egg and cheese croissant, or bacon egg and cheese bagel. I’m a big fan of the coffee coolada as well, but will also get ice coffee or hot tea. If your looking for a little something to complete your morning, I highly recommend it.

I am from the east coast and have been drinking Dunkin Donuts coffee for over 30 years. For the most part regardless of which one you go to it is consistent. Not this one. I always order a large coffee cream and sugar, at this store I have to ask for extra sugar and even then it doesn’t taste like there is sugar in it. Half the time it is really dark and doesn’t look like there is any cream in it. Today I went through the drive through and ended up having to go in the store to ask for a new one because my coffee tastes like black coffee. When I told who I believe was the manager that I have this same problem anytime I come here she just handed me my coffee. No apology, no sorry for the inconvenience, nothing. I don’t have this issue at any of the other Dunkin Donuts in Vegas. It’s sad that half the time I drive out of my way to go to a different Dunkin Donuts because this one which his closest to my house absolutely sucks.
Update: The coffee got better for two weeks and the cream and sugar coffee tasted and was consistent with Dunkin Donuts coffee as a whole. This morning we are back to crappy made coffee again. This Dunkin Donuts isn’t even consistent with itself.
The management here really needs to keep abreast of its Unilocal reviews.

One of the highlights of going to Vegas is being able to enjoy Dunkin Donuts iced coffee. We don’t have it in Los Angeles and the iced coffee I always get is mild and perfect. It doesn’t need any sugar, just light ice with French Vanilla and Toasted Almond. I always get this drink in large from another location and it comes out perfect every time.
I went here because it was on the drive home and open pretty late. I got my usual drink but instead of perfection I got a bitter syrupy mess. This isn’t the only time I’ve gotten poor drinks from this location either. I always come here and get the same thing. The wait time is always long and the drinks are always terrible. I don’t have them remake it because… I’m usually in a hurry to get on the road, I’m in the drive-​thru and Vegas is known for their excellent customer service. They need to re-​learn how to make their drinks! I will come back only if I wait too late to go to the other one on Eastern but if I get another bad drink they are definitely re-​making it!

I’ve visited this Dunkin’ Donuts location a couple of times when we are in Vegas, because they are close to the family’s house which makes them convenient for grabbing a quick breakfast for everyone. They have a decent amount of parking since they are in the same lot as the Outlet Mall and they also have a drive thru.
The customer service isn’t the greatest, but then again, it’s a fast food chain so I don’t usually expect too much. On my most recent visit I ordered a couple of breakfast sandwiches and a half dozen of donuts. The donuts were really good, fresh and tasty and they had a great selection of different types of donuts. The breakfast sandwiches just weren’t very good at all. This is second time I’ve tried them, and I’m just not a fan. They don’t have much flavor at all and for the price I don’t feel that you get what you pay for. I’ll be back for the donuts, but I think I’ll be passing on the sandwiches from now on.

Went here for a quick breakfast pick-​up before work.
As usual, I liked the donuts (1 Old Fashioned and 1 Glazed) with a Vanilla hot coffee. Only reason I’m giving this place 3 stars instead of 1 or 2.
I don’t review fast food places because they don’t give me a reason to be mad — usually get my orders right, and it’s nothing fancy. This was also my first experience back to any Dunkin in months. That being said… Woo-​sah…
This location pretty much started my day off on a bad note. Had to deal with a passive aggressive female around 8:45−9AM at the drive-​thru.
Yes, I heard you on the speaker. Please don’t rush me ’cause there’s no line forming behind me, and I’m trying to decide what to get ’cause I haven’t been to a Dunkin in months. Sorry you have to refresh my memory on what flavored donuts you have, and yes… I’m being sarcastic when I say sorry to that. Oh yeah… Thanks for the fact that you didn’t put cream and sugar in my large coffee like I asked, so now I’m scrounging around the work kitchen to see if we even have sugar.
I know the receipts have surveys on them. Smart move ’cause I would’ve filled that out. Would’ve drove back because I was that mad, but… Let me just give you a break and think that you were having a bad day and needed to be fake and take it out on customers that were on their way to starting their work day.

Stopped by to pick up a few dozen donuts to treat the work crew. Got a dark roast ice coffee for myself. Both the donuts and the coffee were solid. Nothing memorable but yet still tasty. I mean you get what you pay for right? And being that it is close to work and they also have a drive thru how can I complain? Work peeps were happy and I got my caffeine. Still prefer Grouchy John’s or Sunrise but today was about donuts…

I discovered this place recently and I’m hooked on their blueberry donuts! This location has a drive thru and the few times I’ve been the service has been good. I also noticed they offer great breakfast sandwiches and iced lattes. Will be back to try new donuts and perhaps one of their breakfast options.

Dunkin is really what I live for when I travel out of state. The donuts are great every time and I love their classic flavors. My favorites are the Maple Glaze and the Boston Crème. The service at this location was really great and they were really helpful when I asked about fillings and flavors. Ended up going here 3 times on our trip.

I don’t know what’s up with all the hype about Dunkin. Their coffee isn’t good. It taste very bland… shoot…even Mc Donald’s iced coffees tastes better.
Also, their employees here are really slow. Not just their actions… but I’m sure their brainwaves moves slow as well. This young male cashier on a Saturday morning had a 3 second delay to all his answers. I asked what their milk options were and it took him awhile to think even though he missed the most important option of all; almond milk!!! It wasn’t until my drink was already made that I saw a display advertising that they have almond milk now. I wanted more ice since there were only like 7 ice cubes (yes, I counted) in a large sized cup and the little girl looked at me like I had 3 eyes on my head. What a frustrating experience.
Their coffee tastes disgusting and I have no desire to try any of their pastries or their high caloric overly sweetened ice blended drinks. Only reason why I gave this place 2 stars instead of 1 is because of their delicious hash browns.

Service was great and the donuts were fresh.
Is there anything else you want out of Dunkin?

A little bit of New England in the desert! It was nice to visit a D&D since there aren’t that many in the area. This one is average. The «dude» that waited on us had his visor pulled so low, he had to lean backwards to make eye contact. It was a little odd.
Service was ok, nothing special.
I would, come back here again based on the fact that it’s the only one in the I mediate area.

They have a drive thru and parking for DD customers right in front of the store.
It’s far from the strip so it’s not too busy. Coffee is good. I would come back.

Review from my mother-​in-​law:

Totally ruined my morning enjoyment. Ham & cheese was very greasy, smashed croissant, potatoes were too soft, coffee cup looks cheap. The feeling was different from yesterday’s Starbucks breakfast. Dunkin’s hot sandwich is a disaster. Will trash them, just keep coffee.

Stopped at this location because I was craving some donuts bad. I had a taste for chocolate. As I go in I see the selection and I start to look around like ok where are the real donuts or where is the real stash.
Sadly the photo I snapped is all they had. It was 7:10 pm and they close at 9 pm. So I’m assuming that they stop making donuts at a certain time. I asked the manager if that was all they had and he stated yes. You’d think that a donut joint would have a wide selection of donuts. Not this location. The search continues…

Excellent service! The older Gentleman serving us gave us handfuls of free Donut Holes to try as it was out first Dunkin experience. Sadly, the Donuts were not as good and quite frankly overpriced for what they are.
The Cinnamon Donut Holes (or ”Munchkins” as they call them $ 1 for 4) were dry and almost bitter, Jelly Filled were marginally better but still not all that impressive.
We also got a half dozen for $ 5.79 none of which are memorable in any way.

Being from New England where it seems like there is a Dunkin Donuts on every corner, seeing this Dunkin’ Donuts was like seeing an oasis in a desert.
Some other the other perks about this particular Dunkin’ Donuts were that the staff was extremely polite, the drive-​thru was extremely quick, and the coffee was delicious.
Overall, this was a great place to stop on a long road trip especially after spending the day roaming the Vegas strip.

I was excited to go to Vegas because, unlike others who visit «Sin City» for the gambling and casinos, I was thrilled for the food options that we didn’t have in California … or that were scarce in California. Dunkin’ Donuts, to be exact.
I wasted no time scoping out the nearest DD to me, and we went to collect our donuts before the drive back to L.A. It was mid-​morning on a Friday, and the shop was not crowded at all … which was good for me, because it must have taken me at least 10 minutes to choose all the donuts I wanted.
We decided to go with half a dozen so we could share (I ate two donuts during the drive home). Here’s what we got and what I want to try on a future visit to DD:
«Seasonal Peeps Donut»: This donut made the news around Easter 2014 when it debuted. And hey, no one can really blame the media – it’s huge food news when the iconic marshmallow treat is married to one of the best donut companies. This donut featured pink or green frosting topped with a PEEPS chick. I bought one of these donuts to try it (yes, the hype worked on me), but I didn’t think the donut itself tasted much sweeter than the others I ordered. The marshmallow PEEP definitely added to the sweetness, and this Easter-​themed goodie was almost too cute to eat … almost.
«Chocolate Frosted Cake Donut»: I wanted at least one of the more traditional donuts in my order, and I remembered getting these donuts from the DD in Hawaii (when there was one). I love the basic cake donuts here and the sweet chocolate frosting on top just makes it even better.
«Chocolate Glazed Cake Donut»: I just love the cake donuts at DD — though I don’t usually get cake donuts at other donut shops, the ones at DD are just so moist, sporting an almost melt-​in-​your-​mouth consistency. I like the chocolate glazed version of this cake donut — I just love how the glaze cracks off and you can taste it in every bite.
«Chocolate Frosted Donut with Sprinkles»: I don’t mind the more traditional donuts; anything with chocolate frosting is a winner to me. To satisfy my kiddie craving, I had to get sprinkles on at least one of my donuts, so I opted for this moist chocolate donut with chocolate frosting and chocolate sprinkles.
«Maple Kreme Donut»: I don’t really mind maple frosting, although it’s not my go-​to when it comes to desserts. I think the BF ended up eating this donut, but it did look good … I’ll have to have a bite of his next time.
«Double Chocolate Cake Donut»: «The more chocolate, the better» is my mantra when it comes to any type of dessert … and cake donuts are no exception. You can count on these cake donuts to always be part of my DD order. I love the moist texture of the chocolate cake donuts.
«Munchkins»: These bite-​sized donut holes are truly little pops of pleasure. Whenever I order them, I usually go for the chocolate glazed or powdered cake (powdered sugar) munchkins. They’re the perfect treat if you just want a bite-​sized pick-​me-​up, but I usually get a handful of these — there’s no way you can just stop at one.
«Croissant Donut»: These bad boys just recently debuted on the DD menu, and since this donut chain is a mega corporation, they MUST have gotten the hybrid right. I’ve tried «Cronut» knock-​offs from other places, so I’m eager to see how DD’s version compares.
«Chocolate Peanut Butter Kreme Donut»: I don’t recall seeing this donut during my trip to DD, but then again, there were so many flavors to choose from that I easily might have missed this one. But any chocolate-​peanut butter combos is a must-​try on my list.
«Cinnamon Cake Donut»: I’ve been craving cinnamony-​snacks recently, so if this donut tastes anything like a Cinnabon, I’m sure I’ll like it. Definitely need to try this sweet treat one day.

«Peanut Butter Flavored Kreme Donut»: Though I love any chocolate-​peanut butter combo, nothing’s wrong with straight-​up peanut butter as well. I’d love to try this no-​nonsense, peanut butter-​flavored donut one day.
«Chocolate Chip Muffin»: I haven’t tried any of the muffins at DD yet, but this moist, soft «Chocolate Chip» flavor would be my first choice.
«Brownie»: Because brownies are one of my favorite snacks, I’ll have to try one from DD one day (of course, the bakery is known for their donuts, but their other baked goods have to be yummy as well). Here’s to hoping this brownie is über chocolaty and moist!

I am always be a DD Fans and in my town we don’t have DD, so everytime we are in Vegas, we always come by.
Ordered some breakfast and iced coffee, the egg, ham & cheese with england muffin wasn’t the best, i just ended up eat the ham and cheese and the egg.
Ordered to go a half dozen of donuts and the guy even didn’t asked the receipt (which kinda stupid because ppl could be lie) and first he was thinking i ordered a dozen because the box was for a dozen but i said only a half (one thing that kinda stupid no showing the receipt)
And while waited for the breakfast, they didn’t call the order number so there was few ppl waited and we have no idea which one ours.
But overall not too bad, just need more training