On time — A+ Professionalism– A+ Cleanliness– A+ Price Comparison– A+ Communication– A+ Quality of Work– A+
Randy S.
Évaluation du lieu : 5 Henderson, NV
7 am — work up to hot house! 8 am — called Dan’s — Dan answered! 9 am — technician arrived — fixed the problem and house was cool by 9:30 THAT’S CUSTOMERSERVICE!
Kevin S.
Évaluation du lieu : 1 Las Vegas, NV
They do not return phone calls nor emails timely.
Steve B.
Évaluation du lieu : 2 Las Vegas, NV
The technician that came out was very courteous and considerate, even to the point of putting protectors on his shoes when he walked in and on his hands when removing the attic ceiling cover so that he wouldn’t put fingerprints on it. I got their promotional offer for $ 30 to do an inspection of the cooling and heating. He explained everything very well and pointed out what needed to be replaced. However, the cost I was quoted to do these repairs was very high at $ 800, a job that he said would take about an hour to complete. I looked up the price of the parts and found they are between $ 60 — $ 150 total(depending on whether I went with a generic brand or OEM). I liked the guy and was prepared to have him do the repairs, but I decided to buy the parts myself and go with another company that charged a much lower rate.
Harmony N.
Évaluation du lieu : 5 Henderson, NV
I was referred to this company through my home warranty company. They called right away to schedule an appointment with only a 2 hour window!(Most companys have a 4 hour window that is very inconvenient.) Well, Dan himself showed up right on time and was super polite and professional. He checked my unit and added freon and then told me to call them back with any other issues. Well, the next night, the AC was out again. Dan came back out and suggested I get the coils cleaned. On the third visit, it was determined that I needed a new motor. Dan called various places for a motor in town and found one. My AC got fixed right before Las Vegas reached its triple digits. I really like my experience with this company. They always answered the phone and came out quickly and efficiently when things went wrong. The owner has been in town for over 20 years and has the experience to deal with the heat in Vegas. He was awesome. Please support this company!