It’s everything you expect from a Firehouse Subs location plus great staff so 5 stars. Firehouse has amazing subs. I hope one day to try them all, but I am a creature of habit and a while ago I found a sandwich that was so awesome, it has become my go to order. I try every time to order something different, but as I approach the counter I always hear myself say«number 3 please» It is the New York Steamer, and it is excellent. I agree with another reviewer who raves about the Coke Freestyle machine. This is a definite asset in addition to the great food. When you can choose from so many combinations of water, carbonated water, root beer, and various kinds of pop, how can you go wrong? The staff is a gem, particularly Will. Will is always checking on the patrons and making sure the orders are done to perfection. The rest of the employees are great as well. I love this place.
Alexis Gabrialla M.
Évaluation du lieu : 2 Las Vegas, NV
Really torn on this location. I’ve always had good friendly service and the quality of food has always been great! But today I found a hair in my sub, which is really disappointing. No matter how friendly or how good their food is/has been I don’t know if I will be returning. I really enjoy the fact they have a student discount which will bring a medium sub with chips and a drink from $ 10 to $ 8 but the hair will forever haunt me! I will say the manager did handle this in a professional manner but still finding a hair in food is unpleasant.
David M.
Évaluation du lieu : 5 Las Vegas, NV
The staff here is unusually friendly and hospitable. They seem just as excited about my sandwich selection as I am. I love the fact that they have the Coca Cola Freestyle machine. We’ve enjoyed everything that we’ve tried here, and the bread is perfection. This is a favorite stop for us when we are too far from Bronze Café.
Joy L.
Évaluation du lieu : 5 Omaha, NE
Was recently in town with a group of 20 and the hospitality and customer service of the staff was incredible! The restaurant was clean, the food was fantastic and the employees went out of their way to make sure we were well taken care of. I absolutely recommend!
Cassandra B.
Évaluation du lieu : 2 North Las Vegas, NV
«Meh. I’ve had better» sums up my experience at Firehouse Subs. I dined here to support a UNLV student organization fundraiser with my better half. To start with, the cashier was impatient with us and could have been much friendlier. This was our second time at a Firehouse Subs location and we’re still trying to figure out the menu, pal. VEGGIESUB($ 6.39): I added mushrooms(less than $ 1) and requested that my sub not come with any dressing or oil/vinegars. The cashier looked at me and sighed, «Yeah. It only comes with that if you ask for it». Okay… I get my sub and there it is. Whatever dressing/vinegar they put on these subs — it sucks. It makes the sub taste extremely bitter. No bueno. And no, I didn’t ask them to fix it. I took two bites and then pushed my plate away in disappointment. I ended up going next door to Baja’s Grill afterwards. 1⁄5 HOOKANDLADDERHOTSUB($ 8.49): After a recommendation from the cashier, my husband ordered this popular sub. My husband loved it. At least one of us enjoyed our meal! 4⁄5 Worth a Return Visit? I will never order the veggie sub again! Which leaves me with 2 options: 1) a salad — nope 2) a grilled cheese kid’s meal — maybe. I’m just really not of fan of bitter dressing and the grilled veggies inside the sub. As a vegetarian, I prefer sub places that offer a faux meat substitute(Subway and Capriotti’s). Our total bill came to $ 19, and I feel like there are a million other places I could eat at for that price and be much happier. However, I have a feeling I’ll be back for another fundraiser. I hope they let adults get kid’s meals. Who knows? Maybe their grilled cheese will win me over. Unilocal100CHALLENGE2015: #78
Robert N.
Évaluation du lieu : 5 Las Vegas, NV
Without a doubt the best firehouse in Vegas. The staff is very nice and the food was perfect. Not much else to say really. If you want a good sub and awesome sweet tea go here. I highly recommend the meatball sub.
Cesar B.
Évaluation du lieu : 4 Southeast, Las Vegas, NV
Came in and had dinner with a friend. Ordered #7 firehouse steak and cheese. It was ok, the meat was not heated all the way. Cappriottis makes the best philli cheese steaks. Anyway, my partner let me try his firehouse meatball and it was delicious. The service was great and the staff was friendly. The seating area was very clean and tidy! Love the soda machine!
Tony H.
Évaluation du lieu : 4 Las Vegas, NV
Good sandwiches, served fresh by friendly staff. Not much else to say. I tend to stick to the Firehouse Hero sandwich, big fan of roast beef. And as always, check out their crazy array of hot sauces, all of which are great sandwich additions.
Robert M.
Évaluation du lieu : 5 Las Vegas, NV
This is not the first Firehouse I have eaten at. Give or take, all food should be the exact same at each location, so I believe where you make or break a franchise location like this, is in the service. That being said, the owners here have done a great job of hiring. Every time I have been in here, I have been greeted and treated very well. Granted, I’m sure corporate has monthly meetings to remind everyone to say«Welcome to Firehouse.» It’s easy to get someone to say that, but enthusiasm and a smile are tough to teach. With this location being right next to UNLV and the way it’s managed, I’m certain that it will be around for a while. Plus, if you haven’t tried Firehouse, my favorites are… The Italian, with no mustard. Hot Italian sandwiches are more rare than cold ones. This is a hot one, which I prefer, and a must have. It’s probably my favorite Italian sandwich overall. The Engineer, again with no mustard lol. Its a hot turkey cold cut sandwich with mushrooms. Very well put together. Me and my fiancé usually get one of each and split it.
Carl S.
Évaluation du lieu : 5 Las Vegas, NV
Must go!!! Place is yummy! Staff is the best. Hands down, they always great you when u come thru the door
Oriana G.
Évaluation du lieu : 5 Las Vegas, NV
Great food! My favorite is the Italian(#4). I like to get it cold(not toasted). But it’s good either way. I love they have deals for unlv students; really helps us poor college students out lol. The staff is really friendly and everyone greets you when you come in. They are also very patient in waiting on you and help you decide if you aren’t sure on a sandwich if you’ve never been there before.
Edward Soo Hwan L.
Évaluation du lieu : 5 University, Las Vegas, NV
The subs are great. I’m unlv student and had little time to eat. The employees are so friendly!!!
Rachel H.
Évaluation du lieu : 3 Downtown, Las Vegas, NV
Ordered the firehouse steak and cheese, the description says nothing about mushrooms! So I had to wait again to get a sandwich without mushrooms. By the time I got my food, my husband was done. The sandwiches were mediocre, but the service, awesome. We walked in, didn’t pay attention to their hours, which apparently, was 5 minutes later. They didn’t make us feel rushed at all! I don’t plan on going back, but that wasn’t because of the service in any way!
Alice M.
Évaluation du lieu : 5 Las Vegas, NV
Oh man this place is amazing! Everything on the sandwich is so fresh, and the bread is so freakin soft! Eat in or take away, best sandwich in town hands down. They have one of those new fangled soda machines here, so you don’t have to have soda! Woot, woot! This location is a little small, but it is super clean and the staff is friendly, and they fix up a really delicious sami. I eat half of the sandwich here and the other half at the library when I’m studying… Yes, get your self in here!
Savage B.
Évaluation du lieu : 5 Spokane, WA
I like to stop in here and pick up something when i have to work a double, Subs are filling and great for later. The workers there are friendly and will greet you with smile. Just stop here if you are thinking sandwiches way better the quiznos and subway. My favorite here is the brisket but the roast beef and meatball are good as well.
Demetria W.
Évaluation du lieu : 5 Henderson, NV
OMG, talk about one of the perfect sandwiches! My family and I usually stop in before the Rebel games and grab a bite to eat. If you want a really good sandwich, stop in here. Right when you walk in, «Welcome to Firehouse!» Oh, why thank you! Sure I’ll order a sandwich. Walk up and they are super friendly. What you want is what you get. My order is always different from what is described, but is still really good. I love the peppers in my sandwich. The melted cheese, with the warm, toasted bread. Goodness! Soo delicious. Ratios are on. After eating mine, I always want more. My stomach says no, but my taste buds are telling me yes!
Becky S.
Évaluation du lieu : 5 Henderson, NV
While I have not been in the store, I can review the catering service for this establishment. I have now had the pleasure of experiencing the catering service two times that was provided from this same store. It is head and shoulders above anything else I have experienced. The first time IT was a wonderful dessert platter of brownies and a variety of cookies along with lemon-aid(which was wonderful) and tea. WOW what a wonderful presentation and delivery service was top notch. The second experience was cold sub sandwich platter. The sandwiches were fresh, filling was plentiful and tasted delicious! The best part of it was you received a lot of fresh meat on it. Not like Subway where you have to look for the meat. Thank you Firehouse for coming to Las Vegas and giving us a new choice in wonderful sandwiches!
Jet R.
Évaluation du lieu : 5 Las Vegas, NV
This location is a relatively new one. The food is standard Firehouse and is executed well. The owner is really friendly and professional and it shows in his choice of staff also. The night we went in there were 4 staff members, all very friendly, prompt and professional. When we entered the boy had to check to make sure they weren’t closing down as they were all cleaning and it could have been end of the night, they all very happily assured us we would not be keeping them open at all and we had a great meal. The location is very well kept and the staff aren’t slacking in any way. Definitely adding to the list of regular eats.
Brian T.
Évaluation du lieu : 5 Las Vegas, NV
New Location, Awesome Mural, Community Friendly, Awesome staff, Great Food and amazing variety of Hot Sauces. A Must Try.
Jinx Moo W.
Évaluation du lieu : 4 Las Vegas, NV
Ok went to jimmy johns and Firehouse subs to see who’s tuna sandwich is better.(For my taste) I know your thinking who goes to firehouse for tuna? This guy does. Plus the lady working the counter was like«odd two people ordered tuna today.» They both cost about the same. Ok first off lets go by how fast food came out. Jimmy johns wins. those dudes pump those things out like nobody’s business. I pay, and boom sandwich in hand. Firehouse I had to wait a bit longer but still didn’t take too long. Taste is a toss up. I preferred the actual tuna in the jimmy johns. It had more crunch from the veggies. Now firehouses one held up better because the bread is softer. I feel like my teeth are not sharp enough to bite thou jimmy johns bread sometimes. And when my teeth finally get thou delicious bread, it decides to leak white fluid that will smell and look like all sorts of body fluid.(You take ur pick… They all dry white…) It’s hard to pick a winner because I want to say the flavor is better on the JJ, but I ate more of firehouses. Just because it was easier to eat. I don’t want to go about my day smelling like tuna. I’m can’t tell you why but i am leaning to jimmy johns don’t know why. But still both are leaps and bounds better than subway. Time to go find a breath mint to wash down the shame that is this review. Do people even read these?