Grill City

The food seems good but the service is very slow. Cashiers need more training or get better and more competent people to run the register. The service is typical… unorganized the blind leading the blind.

I would say their food is good. Their service on the other hand is something else. It’s your typical Filipino service, when they are super busy forget about getting your order right, so make sure they ring your food correctly and as well as getting your food. I like going here to eat after visiting places such as California and Las Vegas because I don’t find these types of «good» grilling where I am from. I enjoy their bbq and of course my favorite their bangus. It’s just a disappointment how they panic when they become so busy, instead of one person taking your order it is passed along about 3 other people which makes everything else complicated because they weren’t the original person you placed that order with so once you’ve reached the counter to pay, the cashier is already confused so it’s going to take you another 5 minutes or so explain what you’ve ordered and which one is yours. Just very inconvenient, I hope they fix this matter so they can speed up their line.
Their food prices is average, but enough to feed your hunger, I believe. This place attracts your senses because it is inside Seafood City, which makes it a lot harder to just pass by. I would say for a whole meal, you would spend about 10 dollars, that’s with rice (2 scoops) and an entrée, pretty good because most places they are very stingy with their rice portions and this place is not, so that is a plus.

Think it’s pretty expensive for what you get. Got the chicken and Bbq pork. I thought it was a little too saucy and salty for my taste. Although, the meat was very soft and tender. I have to give credit for that. I thought it was okay. But in my opinion, it’s better option than jolly bee and chow King.
It was okay at best.

Almost there, but Grill City needs some tuning!
Saw earlier reviews about Grill City when they 1^st opened and thought we would give it a few months before trying it out. Hard to say, but I still feel the pain of many past reviews!
Just the smell of passing by Grill City is intoxicating. It’s smoke, it’s dead carcass, it’s flames! All it takes to get your olfactory senses going! And Grill City is no joke when it comes to grilling! Their grills are filled to the MAX with all kinds of stuff on skewers!
So into the line we go. And boy, is it a line! Biggest gripe. They have got to so something about this single line control! It gets long & tiresome, we had to wait quite a while to be helped. Seems like only 1 person was taking orders that day so it made the line go real, real slow. Luckily, the wifey speaks Tagalog so our orders were actually placed quickly once we reached the front of the line. If you don’t speak any Fiiipino like me, be prepared to talk slowly! For the most part one of the ladies will understand you but just be patient. And believe me, by the time you get to the front of the line to order, your patience will be thin.
Besides the horrible lining, especially on a busy weekend, especially after Catholic church… the food is some charred goodness! We ordered from the Grill City ‘Value Meals’ & ‘Value Packs’ section of the menu:
*Pork BBQ with naked salad ($ 6.99)
*Chicken BBQ with naked salad ($ 6.99)
*Grilled Golden Pompano (2 for $ 13.00)
Each meal comes with a generous (super generous) portion of steamed white rice, grilled meats came with ‘naked’ salad which is basically sautéed stir-​fry veggies. You could also get a side of soup or an additional entrée for a bit more money.
Grill City was damn delicious! Meats had that lovely char on them from a flame, marinated well in that sticky sweet sauce we Filipinos love. The grilled pompano I was surprised I would like because being a weirdo, I don’t really like eating whole fish. Ai sos! What kind of sad Filipino am I? Saying you don’t like fish as a Filipino is akin to saying you don’t like a da lamb as a Greek. Damn near sacrilege! But this grilled pompano was good! They stuffed it with some tomatoes and lemon pepper seasoning, and when grilled gave it a nice smoky flavor. I rather liked it, especially dipped in suko (vinegar)! And the white Jasmine rice! Thankfully Grill City makes it right, need those carbs to cut back on the fatty meat.
Another tiny gripe here is the seating arrangement. Good luck getting a table on a busy Sunday! I hope you like sitting next to Filipinos you don’t know! But be friendly anyway. Most of the tables are seated close together it might as well be communal eating. I really don’t mind, I just smile and go on about my business. But you private eaters out there beware! A Filipino old lady be all up in your bizness, asking you if you’re single & that she has a niece from the Philippines that is just right for you. 9 out of 10 times — don’t believe her. Ha Ha Ha
Next time we’ll probably try and come at a time when it’s less busy, likely after a lunch rush but way before dinner. Maybe the lines will be calmer by then, and the wait much shorter.
#masarap

I ordered 100 pcs Of pork & Chicken BBQ 2 – 3 weeks ago and my guests love it. Now craving for it… i really love the texture and the flavor. Hope grill city is just near my house. Wish I could buy to go some of THE famous Filipino street foods… Looking at them makes me droll! LOL!

12:05 pm, they have nothing from the grill ready except squid and fish. No chicken or pork, bo breakfast. They said 40 minute wait, 40 minutes later, still a 40 minute wait. Wouldn’t you think they’d had fresh items ready and cooked for the lunch crowd? The line was long too with no bbq???

Bad customer service!
Food was okay. But over priced. Porkbelly was no taste.
Bad experience for me, and the sad thing is I brought my Latina friends here to try it. They where not impressed. Im sorry but Fiesta Filipina is better than there bbq. But that was just my opinion. Im sure some others might disagree with me.
There so called «manager» she needs to practice to gave customers a good customer service. But then again I wasn’t surprised, jollibee is as bad customer service also. Even Crispy Town. Nakakahiya, kababayan panaman!

We ate here pretty much the whole weekend we were in vegas.
Reasonable prices for example $ 11 for 4 sticks of pork bbq.
And delicious food for sure. fave was the pork bbq, liempo, and chicken bbq on a stick. Their bopis was weird tho… maybe that’s why they are called grill city not bopis city.
So happy this place is here now… honestly like it better than Jollibee.
I cannot wait to come back. Idk how new this place is but it was definitely busy the whole time we were there… everyone loves this place.
It was an order as you go food court type place so there’s not much wait other than when you are ordering.
One of the nights we were there, their grill broke… but they handled it pretty well in my opinion.
btw…if you live nearby. they have some sort of loyalty program called Suki card :)
Can’t wait to come back!

This place has absolutely no sense for costumer service. The ladies that work behind the counter are rude. They talk amongst each other about the costumes in their language and little do they know I could understand them.
Aside from that their food is consistently dry and burnt. I had the $ 27 family meal with chicken, pork and the bbq in a stick. I was really disappointed. I wouldn’t care so much for the service if their food was good. But their service is just as bad as their food. DRY AND AWFUL!
I wouldn’t recommend anyone coming here. Save your money for groceries at seafood city and I bet even amateurs can grill better than this a horrendous place.

4 stars for breakfast. 3 stars for lunch and dinner. The biggest problem I’ve encountered, like many Unilocalers have reviewed before me, are the lack of organization and slow service. The single-​file, cafeteria style line just doesn’t seem to cut it. Workers seem confused as to who to serve next at times; often people get skipped only to slow down service even further. It’s a claustrophobic clusterF-​… never mind. Breakfast lines are more manageable.
During breakfast, at a whopping $ 3.95, you are provided with two sunnyside-​up eggs, two generous scoops of garlic fried rice (which I believe in the fine print of an Ad I saw that it is actually unlimited rice?) and your choice of breakfast entrée. These include corned beef, 2 kinds of longanisa (Filipino sausages– sweet, pork-​filled), various fried fish, tocino (Filipino bacon pretty much, yummy), and other choices based on the day. Coffee is free. I love to literally pig out after a long nightshift at work.
I’ve tried what they apparently specialize in for lunch and dinner, that which is their chicken and pork BBQ. While not bad tasting, they will not channel your inner food-​child to come back for more. The BBQ are definitely not worth waiting for in the amusement park-​like lines.
But as I said before, do come for breakfast. You should get your money and your tummy’s worth. And tell them that Mike sent ya. You won’t get any special treatment. But you will get looked at funny. =)
Unilocal 100 Challenge 2016 — ⁸⁄₁₀₀

Completely in accordance with other reviewers — yes, the service is still slow, even after a few months of their opening.
Located in the center of the Seafood City food court, my boyfriend and I came in for a late lunch. The line wasn’t too bad, but I can see the efficiency problems right from the start. It’s not a matter of being short-​staffed — there were plenty of employees at hand. It was more about the lack of a system. Everyone seemed to be scattered, without a designated task in the assembly line.
We both ordered the chicken skewer combo, which comes with one skewer, two scoops of rice, and a side of your choice. We chose the pansit palabok, which was nothing special. (I prefer Jollibee’s across the way with its skinny noodles.) We found that the rice ratio is unbalanced. Too much! I would’ve liked 2 skewers honestly, so my advice: get the 4 skewers for $ 11 and just order a side of rice for each person. The BBQ itself is perfect, but the service still needs to be streamlined. (The titas and kuyas are all friendly though!)

The line for Grill City was longer than any of the other food court spots. Prior to grocery shopping, I hadn’t eaten breakfast yet so I was drawn to their cheap $ 3.99 silog combo. But the inefficiency of the servers here is just mind-​numbing. It seemed like the ordering system is pretty simple. Order what you want then go to the register to pay. But, for some reason, there were 5 – 6 servers just running around, talking to each other and nothing was getting done. The line didn’t move for a good 15 – 20 minutes. Finally, one of the women noticed I hadn’t yet ordered. It was around 10:00 am and they didn’t have the entire menu ready. There was only a few of the sausages left.
Service aside, the food for the price is pretty amazing. It’s by no means fancy or anything close, but if you’ve ever had down and dirty Filipino food, this is it. I love the garlic rice and the longsilogs (sausages). You also get two fried eggs, all for a little over $ 4 with tax. The portion size is pretty large as well and enough for two meals. Great Filipino fast food, but it’s not particularly fast by any means!

I was hoping to love this place coz my dad and a few co workers had made a buzz about the new restaurant inside seafood city. My husband and I gave it a try and the food was just ok. We ordered some BBQ pork skewers and a whole grilled squid to go with white rice. The food wasn’t that hot. I should’ve known since they sit there lol the bbq pork was too fatty and the squid was supposed to be stuffed with onions and tomatoes but it had its insides in it instead. The service was great though. The ladies behind the counter were helpful with our questions and they were fast in getting our food out. They were very friendly and seemed to be having fun at work. They were singing a random song when we were ordering lol

*** Unilocal 100 CHALLENGE 98/​100***
My mom brought me a breakfast plate from Grill City and I was quite impressed with the taste so knowing that we were gonna be doing some shopping at nearby Boulevard Mall we planned on trying their lunch offerings.
As like any other day, parking in Seafood City is always hectic (scary to have so many Asian drivers in one tiny place hahaha) but weekends are the worst and I’m sure the addition of new places to eat in there and 99 Ranch market made it twice as crazy, but oh well, there are sacrifices to be made. As expected it was packed with people and the line was long, my mom stood in line while we scoured for a place to sit. Luckily, a group of gentlemen offered their table but not before some guy tried to hijack it from under our noses, only to be told by the guys that it was for me and my family. He was fuming and even cussed in Filipino hahahaha, he must’ve been really hangry!
On to the food: We decided on the Mixed platter which consisted of — 2 Grilled Tilapia, 1.5 Liempo (grilled pork belly) 3 pieces of pork or chicken BBQ (they were out of chicken) priced at $ 22.95 but with the addition of rice and soup or salad is $ 27.95 which was our order. Everything had really good flavor and charring but I didn’t care so much for the grilled Pork belly, I prefer mine more meaty and less fatty. The soup they had was Chicken Tinola, flavor was ok, nothing worth mentioning. For dessert we got their Bibingka (rice cake) $ 3.99, it was fresh out of the oven but I found it to be too boring, no flavor pop and it had a weird consistency. They had some other food offering but they didn’t look too appetizing, nothing we couldn’t do a better version of at home. Would I go back? Perhaps. It’s not bad, it just didn’t WOW me either.

I know it is common for Filipino restaurants to have a cafeteria style setting, but sometimes this is cause for disaster. For this particular restaurant, it was a total disaster. This place is new and popular, so everyone is going there. There are whole families waiting in line, so employees are unsure who to serve next and it makes the entire experience disorganized. The food is expensive for what it is: I could probably make the same thing at home for half the price. There was nothing special on the menu. I ordered chicken BBQ sticks and they throw them in a to go bag and it’s very messy. My mom ordered mussels and they were stingy, only serving three while they served other customers double the amount. There’s just no consistency here and like I said, it really is nothing special: just another mediocre Filipino fast food joint. I won’t be going back.

Seafood city opened this eatery right in the middle of the plaza. Their BBQ smelled good & looked delicious, so I was keen to try this place.
My family of 7 adults ordered the Grilled Meat Platter, 6 additional BBQ sticks, and fresh lumpia.
Everything was delicious & prices were reasonable. We probably could’ve ordered more, but what we ordered was sufficient to satisfy our hunger (we didn’t want to over eat like we always do).
The chicken BBQ sticks were my favorite! It was lightly sweetened & tasted like my mom’s cooking.
It’s fast food style where you order, get your food right away, pay, and then find a seat. When they’re super busy, it can be challenging to find a seat (which was around the time we went).
The major downside, since it was busy, it was way toooooo crowded & tight for me. Seats are literally back to back, & tables are a couple feet away. They should really expand or find another location for this eatery.
Other than that, I was surprised at how much I enjoyed the food. Being there reminded me of Philippines (which could be a pro or a con), but I’ll definitely be back. Only when they’re not super busy =)

This is probably why you wouldn’t see filipino dishes plated in a fancy restaurant. That’s because this is how most fiipinos like to eat. They want the food that they associate with growing up from mom and pop’s house. Eating here is probably the most authentic filipino food that you’re gonna get.
Here goes, you line up, you connect eyes with one of the people behind the counter. Tell them how many rice youre gonna need. Then you pick up a dish or two to eat with your rice. You move down, tell them what you want to drink. Pay for your food, pick a table and proceed to enjoy filipino food.
Ok, now food… we ordered Chicken Inasal, Whole Squid and 4 Orders of rice. The chicken was sorta dry, i don’t know how you can dry up leg quarters, but it was. The taste was a little bland as well. The rice «that night», I’m sure it’s different every night, tasted like it was about to turn. The savior of all the dishes, the squid. It was damn good squid! Dip that stuff on spicy vinegar and a bad day turns into a good day anyday.
Service was good, the place was kept very clean specially with all the traffic that they were getting. Thank you for the experience Grill City.

This is a new restaurant at Seafood City. The line is incredibly long and the seating is over crowded, but the food is good. I really like the concept. Being a new restaurant there are a lot of kinks they still need to work out. The demand for the BBQ here is crazy. Long lines, people complain about the long line, but you can only grill at a certain speed. They could order three more grills and it would still be packed.
Give them some time and it hopefully they get it all dialed in. We NEED a good Filipino BBQ joint in Las Vegas. Please.

Grill city recently opened inside Seafood city. Lines has been long and it’s true, service has been slow.
I came from Washington and there’s a grill city there. I was excited when one opened in Vegas. It’s inexpensive and delicious.
I really enjoy the pork or chicken BBQ sticks that is packed with flavor. Give it a try! You can get 4 BBQ sticks for $ 11.00.
For the grill side, I also enjoy the grill chicken which is packed with flavor as well. You don’t need any dipping sauce what so ever. I also enjoy the pork belly, who doesn’t love pork belly?! Pack with a vinegar BBQ flavor you can resist.
Towards the entrées, I am a palabok fan. Squeeze lemon package on top & once again pack with flavor. But defiantly ask for lemon if you were to get palabok cause it can be salty without it.
I must say they do have a lot of pork going on here but if you don’t care for the calories, grill city is the place to indulge.

Went there with my kids last nite, ordered a seafood platter and a meat platter. We waited in line but lo and behold! Those guys at my back were served way a head of me so I’m like what happened to the line here? And when I finally got my orders I asked for some plates and the servers and cashier don’t even know where the plates are.
The tilapia, squid and the barbecue on a stick were good, however, the grilled chicken was like it was cooked yesterday coz it’s hard and oh! all of the food we ordered were cold as in about 87 degrees F or just room temperature! Hello! Watch out for the health district!!!
The only thing hot is the tinola (chicken) soup. The mixed vegetables… carrots, beans and cabbage can’t decide if it really is gonna be a salad or a lumpia without wrapper nor sauce, it comes as a side dish. Hmmmm.