Groomingdales

I took my miniature schnauzer here yesterday. Sydney checked her in and asked me all the normal questions along with any medical concerns they might need to be aware of and made sure that I knew that they only took cash, no cards. About 2 hours later Sydney called me to ask what i wanted to do (leave the skirt as is, or cut it short) since the last person who groomed my dog did not do it correctly. I really appreciated the call. They called me to let me know when she was ready to be picked up. When I arrived, I could see my dog in the kennel as soon as I walked in. She was happy and had a great hair cut. The entire process was about 4 hours.
Only reason for a 4 star is that they didn’t require to see her shot record. I would think that would be important when having dogs kenneled closely.

Love this place! Shonna and Sydney really knows what they’re doing. My Jules always turns out perfect!

I loved how they treated my dog the first time I walked in but after today I’m horrified I saw a pit attack another dog & my dog is scared of other dogs as it is & walking out of the place he was shaking & I don’t blame him I was shaking too! I took him petsmart for his first hair cut & they cut and traumatized him & now this :(poor dog is going to have some real issues as he grows up :(I feel so horrible & now I have trust issues

We love Groomingdales! We’ve been taking our dogs there for 15 years. They never disappoint. I won’t even consider any other place. My St. Bernard is always greeted with hugs and love everytime and never balks at the door. Craig Road and Decatur Groomingdales rocks!

A friend of mine just got her pooch groomed and got amazing service done by Brittany! Honestly ask for her.
we would give 5 stars but were a little taken aback when she saw a guy groomer with a dog that was a little fidgety, he grabbed the dogs chin hair and tugged down to stabilize his head. It just seemed too rough to handle a little dog that size. Hopefully things like this don’t happen often but other than that pretty pleased with the service.

Love this place… Our little 6 lb. fur baby loves coming here… the guys are a great team… they do AWESOME work. Great personalities, just love them. We are scheduling this week again… they are the best grooming facility we have found in all of Las Vegas Nevada. Jack Sparrow is coming back… NOTHING BAD TO SAY only GOOD GOOD GOOD!!! They have love and compassion for our babies.
Thank you Groomingdales for being so AWESOME !

I am very wary whenever I take my dog Wookie to a groomer because he gets anxiety to the point where he shakes like a leaf and I’ve noticed him acting «off» whenever we get home from these places like he was drugged or something traumatic. Anyways, he needed a bath and my regular groomer who is not bad was off for vacation so I give this place a try and I am glad I did.
Vince is the man. From being accommodating and friendly on the phone (taking my dog last minute on a busy day) to greeting wookie and taking the time to know him (special treatments or handling) where Wookie felt comfortable enough that he wasn’t shaking and crying with Vince holding him speaks volumes to me. He’s like the Cesar Milan of the grooming world.
When I went to pick wookie up, Wookie looked like a million bucks and actually was up and perky (usually he’s in a cage with his head down). He told me of any issues he noticed with Wookie. I’m talking about small details you would notice if you lived with Wookie for years. Vince was able to pick up on things and reacted accordingly and with compassion… He also brought a couple of things to my attention. He did things the harder way rather than just buzzing off his hair and did what was right for the dog not what was easy and fast which is hard to come by these days.
Needless to say I am so happy to have finally met my go to groomer here in Vegas. 2015 has been full of blessing so far and Vince is definitely one of them. Great prices, amazing service, peace of mind… trust me next time you need a groomer ask for Vince and your furry friend will thank you.

The service the staff provide my dog is great! However, they need to work on their people skills. If it wasn’t for how lovely my dog looks when I pick her up I probably wouldn’t step foot in this place. Out of the 5 or 6 employees that work there, two of them are actually nice. Unfortunately, I did not get their names. The others are rude, lack phone etiquette, and do not have patience for animals they service. I received a call from an employee letting me know my dog is ready to be picked up and when I answered the call she must have not heard me and was saying goodbye to someone or someone’s dog and then went on saying, «little b****!» At first I thought she was talking to me and when I said, «hello!» a little bit louder, she laughed and stated my dog was ready. I could only imagine what that person said, when I walked out their door! Hopefully, there is a customer service training they can attend soon, but I highly doubt it.

They were extremely patient with my very shy Havanese who i adopted and was terrified. We are working together so that he feels more and more comfortable. They did a lovely job on my dogs.

After reading mixed reviews I was hesitant about bringing our dog (10 month old husky) here, but I’m definately glad I did! They took such amazing care of him and he looked amazing too. He was matted in a few areas and had to be shaved, but there was no evidence of him being niched anywhere like some of the other reviews had said. And they took the time to actually brush him out and do all of the deshedding process. I’m very pleased and we will definately be going back.

I brougt my dog here based on a reccomedation from someone at a dog park. Never listen to strangers! They shaved him to the skin and he was a nervous wreck for a week afterwards. He’s normally a very friendly little dog and wouldn’t go near anyone, even me, for 3 days. Stay away from this place!!!

I’ve had a few problems with them before, however every time ((the lead male groomer)) corrects it by apologizing and taking $ 10 off. They are always friendly an considerate with my dog. The only thing I don’t like is waiting for my dog but I’m just impatient.
Tl:dr;
They are pretty good.

They’re super friendly and helpful here. Hard to find (seems that most grooming places are). It’s located on the opposite end of the complex with Craig Discount Mall – not the greatest area but their little corner feels home-​y. I used a $ 5 off coupon from MoneyMailer, also how I found out about them. Great work. My pup and I are happy with their services.

They are great with big dogs (Newfoundland) !

If you are having your kitty’s groomed ask for Vince he is great with the cats. Chichi love him.

They apparently cannot follow directions or accept responsibility. I asked for a Cairn terrier to have a shorter Westie cut and they BODY SHAVED the whole dog. When I said I was NOT pleased I was fed excuse after excuse as they tried to blame me. HELLO I said a Westie cut ALL OVER not once did I say SCALP the dog. The only reason I brought the dogs to this location was it is close to my mothers home.
The workers are all young thin women who obviously need to be counseled on public relations and listening skills. I do not recommend anyone use these groomers.