Kerry Gulino – State Farm Insurance Agent

Top notch customer service from this office. Really nice people.
Unfortunately State Farm is really really expensive. I cut my monthly auto policy premium in half (actually a little over half) by switching to another insurance company. I also saved about 20% by moving my home policy away as well.

I had the best experience I have ever had buying insurance. First off I initially was in the area to buy insurance from another company but the representative there was so rude and their price was outrageous, so I told them that I would think about it and maybe come back later. I notice the state farm right across the parking lot so I walked in and everyone was smiling and so polite especially the agent who helped me Liliana, she is the best !! She got me such a great deal and was so kind I really never ever take the time to write reviews but Liliana was just so amazing I feel she really deserves some recognition for her outstanding customer service. THANK YOU AGAIN, EVERYONE AT TERRY GULINO’s State Farm!

Been with Kerry/​St. Farm since March 2013 and appreciate the professionalism and customer support I’ve received with every call, ever since I first requested a quote. We had to file a claim and the process went extremely smooth and quick. Not at all the frustration I experienced with GEICO about 8 years ago.

We were with another State Farm agent when our house was broken into. That agent talked us out of filing a claim telling me that our policy would go up because we had moved less than a year ago into THIS house even though I had held policies with State Farm since I was 16 — a LONG time ago! I was so upset with the dealings I switched to Farmers (who I would NOT recommend.) After being with Farmers for a few weeks, I realized my mistake and wandered into Kerry Gulino’s office. I spoke with Jen, who listened to my tale and did everything in her power to right the situation. I really can’t say enough good things about this office.
A few months later one of our car’s was broken into. I called the office and they told me that I did not have glass coverage (my mistake — not theirs). Jen called in a favor from one of the glass guys they use and I had to pay $ 0 for the repairs saving me hundreds.
I’m guessing Brianna B. never made the phone calls, because, as with ANY insurance company, you have to cancel your policy in writing, not just over the phone as is her claim. It’s really too bad that Unilocal doesn’t do a better job vetting their reviewers, but that’s probably why Unilocal has 3 stars on their own Unilocal Unilocal page.

I’ve been with Allstate since I was 16 so I was very trepidatious about switching companies. Allstate’s rates keep going up and I decided to go online and get some free quotes with other companies.
Not only did I get a free rate quote with State Farm, but they also sent me a follow up email as well as a mock up policy mailed directly to me! Since State Farm was the only company that had the moxie to follow up with me, and «court» me, I decided to call and figure out my options. I talked to Jesse on the phone and he was extremely friendly and helpful. We figured out a plan that was the similar to the plan I had with Allstate, except for the fact that it was $ 108.00 less per month! I made plans to stop by the branch the next day to sign my new policy.
When I got to the branch, I was pleasantly surprised to have the door opened for me and be welcomed by everyone there. I was instantly ushered to Jesse’s desk where I painlessly signed for my new policy and enjoyed small talk with the staff.
Kerry Gulino came into the branch while I was there and he is incredibly personable and friendly. He offered me all kinds of State Farm swag and let me tell you, State Farm has a plethora of swag. There were nail files, chip clips, calendars, chapstick, pens, etc… I feel I had to mention this because all I ever got from Allstate was a crummy magnet.
Anyway, I wanted to thank Kerry, Jesse, and everyone at State Farm on South Durango for making the switch pleasant, hassle free, and easier on my wallet!