Lamps Plus

This is a great store for light fixtures-​indoor outdoor, chandelle, ceiling fans and also they have a fairly decent selection of knick knacks, mirrors and home items. We have bought several items thru the years and really almost always had a good experience. We bought some exterior wall sconces (coach lights). My friend had bought a bunch of these for her large home and we copied her idea since they were very cool (contemporary) looking. After about 6 months we noticed they were not really very bright and actually really never seemed as bright as my friend’s were (which we got the same model). Called the store and told them the problem. They sent a technician out to fix it. Very happy with this experience. I am writing this review primarily because of this last great experience but thinking back… I’ve had plenty of great experiences with purchasing products here. Thanks again Lamps Plus. Until our next visit :)

This place sucked. All the lamps they sold me were crap, made in china. Came in Styrofoam from hell. Stuck to everything. Still here 16 months later. And if you have a problem (which you will) they couldn’t care less.

Lamps Plus bitchiness!
Pretty bad customer service. But then, I wasn’t shopping for $ 3000 lighting, just a little lampshade.

I’ve purchased several items here over the last few years since I’ve owned my home and business. I have a Love/​Hate feeling for Lamps Plus, and here’s why:
Love:
The Variety of Items
The Sales/​Discounts
Hate:
Terrible Customer Service
Unwelcoming Environment
On my last visit, I walked around the store for 30 minutes, found the items I wanted to purchase, and stood near the registers for a few minutes before finally getting acknowledged. They might as well spend the money in implementing self-​service check out stations rather than several basic employees.

These guys suck. Horrible customer service. Yeah sure nice when you buy so they can make their commission but try to go back and talk about product issues they blow you off
Easier to go to Home Depot or order on line
I’m done with these guys pissed me off way too many times

Lamps Plus
I usually buy all my home’s decorative lighting from this store. I will no longer be a customer of this company. A little over a year ago I had purchased two wall sconces from this store. Recently, one of the lamps stopped working. When I looked at it, I noticed that there were only rivets holding it together, so I couldn’t even unscrew the parts in attempt to repair the fixture. I went back to the store, and told the salesperson about my situation. She looked up my account and noted that the warranty was expired, and that there was nothing to do about it. I said that this was not okay, and that a lamp should last a long time. She checked with her manager, and the answer was the same-​i would have to buy a new lamp. Did I mention that I have spent thousands of dollars at this store in the last few years? Apparently, customer loyalty means nothing to this company. I would advise you to go elsewhere for your lighting needs, and if you must shop here, be cautious about what you buy, they sell a lot of cheap junk at moderately high prices and they don’t stand behind it!

This is one of the nicest, friendliest stores I’ve shopped in since I moved to Vegas. I bought bar stools at a great price. My salesman Ray was so accommodating. They assembled it for me and took it to my car. They have more than lamps, so browse around.

Great merchandise and the sales are good.
I received an email today with sale items. I wanted to buy 2 chairs like one of the ones in the email. The sale price was $ 149.95. I called and asked to the person whose name was on the email. I was put on hold for 5 minutes and then told she had a customer. So I asked how late she would be there. I was told 6. I drove right over. I am told that Naomi left 10 minutes ago, by 2 people and that she was still there by another.
Okay I showed the email on my phone to a lady in a lavender top. She showed me a chair. I am not really sure that was the correct chair. Then I said $ 149.95 is the price. She said it was $ 199.95 as on the tag. I left.
I like this store but aparently no one wants to sell sale chairs, and make sure that this is what the customer is looking for.

They girls in there are very friendly. They have amazing stuff in there and some are very unique. Will definitely consider lamps plus for house décor. Some items are a little too pricy, however, there stuff are awesome! Good place to go!

Seriously, the people here are always so nice!
I’ve been in here numerous times since purchasing a new home last February and I have worked with a different person each time, and each person has been super helpful, really nice and overall genuine.
Also, their return policy is AMAZING. I purchased some custom lamps on their website. A YEAR LATER, I decided that they really weren’t what I had wanted. I was able to return them (with the receipt, which I had since it was an online purchase) and I didn’t get store credit– I got refunded the entire amount! what!!! So awesome! If anything, that alone is worth 5 stars.
I will continue purchasing stuff for my home from Lamps Plus. They have all kinds of things for your home– lights, ceiling fans, knick-​knacks, dressers, mirrors, pillows, chairs, tables, etc.
Great place!

Lisa Scheck has to be to best lighting designer in Las Vegas for sure!
We bought a brand new home and have found fantastic value and service with Lamps Plus, having replaced all lighting fixtures from a great selection, but having a true lighting design professional (Lisa Sheck) has certainly made the experience beyond our expectations.
Combine this with professional installation services adds to the value.
Lisa will make home visits, but did a great job with us and just listening to our needs and preferences showed us lighting we may not have considered on our own. You won’t be disappointed dealing with Lamps Plus or Lisa Sheck.

I had been coveting a certain set of chandeliers for a LONG time, when i was finally ready to pull the trigger I went to Lamps Plus for help– and so glad I did instead of buying them on the internet. Lisa was particularly helpful and took care of details I would not have considered. Estimate and installation crew were exceptional– on time and professional. In the end I got what I wanted, it was done right the first time and I am over the moon happy with the result. They know their stuff and will steer you in the right direction. Ask for Lisa.

LAMPS, MIRRORS AND ACCESSORIES! OH MY! Toto I don’t think we’re in Kansas anymore. This place is not just about the lighting however the inventory and quality of the lighting is through the roof! Beautiful fixtures from simple to elegant to modern motif. The mirrors are unique and they have a wide selection of them. They have home décor that ranges from furniture to accessories. I do think that the prices are a little high but they have sales all the time. The customer service is always great and are always willing to help. They do have floor computers that will show you pictures of their full inventory in case you want a certain color that isn’t in that store. If your looking for new innovative ways to decorate your home, apartment, office… I definitely think you will find it here.

HGTV is one of my favorite channels on TV, but I hate watching it because it makes me realize how many things I have to fix and update in my own house, so while watching divine design, in the kitchen drinking my coffee, I looked up and there it was. The ugliest oldest lighting fixture you’ve ever seen and it was here in my own kitchen. I Unilocaled for help and found lamps plus.
Walking into the store and seeing all this lamps an chandeliers in the store I knew there was something there for me, they have literally hundredths of lamps to pick from. I was greeted right away by a sales representative and she offered me her assistance, I told her that I was looking for a modern but not futuristic classic but not antique kind of hanging but not chandelier looking lamp, she looked at me and said… «your in luck! We just got the fixture you’re looking for in today!» she showed me the piece and she was right! that was the perfect lighting fixture for my kitchen. She even explained to me how to install it, but they do offer the installation service if you don’t want to deal with it yourself but I’ve been watching too much HGTV I was sure I could install a simple lamp myself by now. With hundredths of choices and knowledgeable and professional staff you’ll never be in the dark at this store, ;) specially with the two free light bulbs I got for checking in on Unilocal.
I got home installed the lighting fixture, turned it on, and there it was…
the nicest newest lighting fixture you’ve ever seen, and is right here in my own kitchen… hmm… I think I need new counter tops.
Yeeeelp!

The staff here knows their stuff, and were friendly and helpful. They have a huge selection of items, the only downside is that it can be a bit pricy