McDonald’s

Worst drive through service ever. The cashier taking payment was rude and the person giving the food to you through drive through pretty much through the bag out the window. If you don’t like your job get a new one you like, no one is making you work I. This place. Your actions reflect on on your body language. Rude and very unprofessional. Good luck

If it was possible to give 0 stars i would ive never been to this location and not had an issue, this time was the wost they over charged us and still didnt give us half our order when we got our bags, the employees didnt know how to deal with the issue, nor did the manager, its like none of them are mentally there. I strongly advise to stay away from this location.

What do you do when you go to a restaurant and they forget one of your items? You think «eh, they made a mistake» how about ten of the last ten times you’ve been there? You would think you would stop going after the third time… I guess I’m a glutton for punishment… And being stole from, because that’s what this store does. I sat down today after getting home and no Big Mac was in the bag, and, in the last few months, I figured out they have stolen around $ 40 of food that I have paid for And what happens when you try and call the store? Always busy. How about the 800 number? «Leave a message and we will call you back»… And you never get a call. It’s the worst customer service for a company I have ever seen. How much money is this one location stealing from customers? I get that the employees are getting paid a pittance of a wage but have some respect for your work. Both my wife and I work for a burger chain and if this happened at our stores, corporate would be there and all hell would break loose. But I’m sure corporate doesn’t know because the numbers you call to complain A) do not work/​are always busy or B) never pass on the info and just bury it and accept it as business as usual. DO NOT GO TO THIS LOCATION!!!

Every time I come here, they’ve always messed up my order.
This morning my daughter didn’t have sausage with her hot cakes nor did she get her apple juice. All these things add up. My bill for 3 people came up to approximately $ 22.00 I could go back and ask them for the missing items but in always in a hurry. I’m a busy working mother and that’s why I rely on fast food to do the feeding for me sometimes but this location always fails to give me my orders. Meh.

They almost never get my order right. We went today and got chicken nuggets and they forgot to give the sauce to dip it in.

I take into account that this is McDonalds, I really do, but this one might be one of the worst I’ve ever been to. This is right near my house and since I get off work pretty late, there isn’t many places open for me to grab food quickly. I’ve gone through the drive thru on a few separate occasions thinking to myself, «This HAD to be a fluke! They must be having a bad day, maybe next time!» No. EVERY TIME.
On tonight’s particular trip I ordered a regular two cheese burger meal and two orders of apple pie, but first asking to make sure they had apple pie ready to go (I’ve made that mistake once before). They stated that they had it, I drove up to the first window and paid. Second window, a manager pops his head out stating they don’t have apple pies (even though they stated they did) and asks me to pick something else. Unfortunately, I don’t want anything else and although the refund for two apple pies, give or take, is $ 1.38, I ask for a refund. He again asks me to order something else instead. No thank you, I wanted Apple pies, I don’t wish to order anything else in their place. He comes back with my refund and says goodbye. Wait?!? My food! He says he cancelled it because I didn’t want anything else! WHAT!!!
Never. Ever. Again. This is why I don’t eat fast food! Ugh!

One of the worst McDonald’s in town. Food is half cooked every time time I come here and tastes stale.

Meh, even with the amount of business this location gets, you rarely seem to receive fresh, hot fries.
And if you order an ice cream cone, hope that it’s not handed to you at the wide base (the part not covered by the paper wrapper) by an employee with a bandaged finger.

One thing I look forward to is fries… well they managed to screw that up too because we all love cold old fires. Common guys you ask for more money but you can’t get a simple order right??? Not to mention the drive through employee who didn’t even say a simple «hi» just handed me the bag and closed the window. By far the worst service I have ever had at a drive through.

Came here because I got a free sandwich coupon. Decided to try the artisan chicken… I feel like none of the McDonald’s higher ups have ever been to Wendy’s. They have to be completely oblivious to what the chicken sandwiches look like there to serve this crap. 4 of McDonald’s chicken would equal one of Wendy’s. And even if it was bigger the quality is crap. I had a free coupon and I wanted a refund… Service was ok. Still won’t go back for a very long time if at all

update — it has gotten much better the past few months.

Zero stars. They mess up my order Every. Single. Time. Without fail. This time, they tried to charge me again for stuff they didn’t put in my bag. $ 15 an hour guys? Come on. I wouldn’t come back to this location if it was the last McDonald’s in las vegas.

All I have to say is that these damn people want $ 15 an hour and they can’t get the simple things right… Manager I just spoke to was also rude. I should have chewed this up and spit it back in the bag and got my money back.

If I could give this place half a star or less then I would. Every time I come to visit, majority of the time there’s something wrong with my order. But tonight takes the cake. It’s not cool to sell a customer an expired item, especially when the label has the expiration date and time present on the product. I know the person is human and we make mistakes but it’s not hard to check your dairy products’ expiration dates to see if it’s expired or not before you hand them to the customer. Especially since you serve milk and yogurt with your happy meals to children. My parfait was warm, the granola pack had maybe a pinch of granola in it (I know this they had no control over), and my happy meal came with no drink and fries. There just was all kinds of fuck ups and I’m just so annoyed/​over with this location and their service.

Yeah… I love Mickey D’s. But this is the slowest McDonalds on Earth. And they dont even care at all how long. I mean… I get its fast food. And the people working here dont make much at all for all the bs they go thru. But yeah… This one just kills me.

Disgusted, posted a photo of the coffee I got with a long hair in it! How do they not see that!!? Nasty

Worst MCD ever!!! I mean it looks legit and super nice cause it’s new. This place always messes up our order. Especially the older Filipino lady that works there. She has the like resting «I hate my job» face. Gives attitude and doesn’t say sorry for not understanding English by messing up the damn orders! Who ever owns this franchise needs to replace her or who ever there that can’t fulfill proper simple orders. Make the extra drive down the street to the Rainbow one.

My visit here was my cycling lunch stop, so I was probably more happy than the average patron to see these golden arches. This McDs is renovated in the dark-​wood-​meets-​quasi-​Starbucks-​style and while all appeared trendy and chic (one could even watch the game on the suspended flat-​screen TV), closer inspection revealed a floor that needed to be swept and a few tables that required a good wipedown. We had to wait longer than I wanted (10 minutes!) for my food, but then again, I was only half done my 50 mile ride at that point and wanted food NOW. Also, exacerbating the wait, I know that drive-​thru customers get priority, due to corporate demanding fast order-​to-​receipt times. However, my fries were salty and hot, my burger was fresh and tasted the same as other McDs burgers I’ve consumed, and child chatter was minimal. ;)

This place is like any other MCD’s locations. The drive thru is pretty quick and my order was ready as I pulled up to the 2^nd window after paying. Exactly how a drive thru should be!

Knowing how bad the drive through service has been I went inside and placed an order for a burger. The lobby wasn’t trashed but in a need of a sweep and a wipe down.
I ordered my Habanero Quarter Pounder and sat at one of the only clean tables in the store. The register guy did come out to sweep and while he did try his best I have to wonder why he choose to move the chairs at my table and sweep below my feet (remember that it was the only clean table in the store) and ignore what I’m only guessing was a hunk of apple on the floor at the table across from me or the fry and salt residue on the seats of the same table? He even went so far as to pick up a stack of napkins from the floor and put them onto the table top.
I know I know young kid working his first job trying so hard but he/​they desperately need to go back to the McDonald University and get some remedial training or this store is going to fail to earn repeat business from its locals.