Purchased a yogurt paffait with expired date on sticker. What was worse was it was only 2⁄3 full with no blueberries. I called and talked to manager, but it took a while for her to understand she sold me an expired item and without blueberries. I called back later and talked to the store manager to express my concern: are blueberries being recycled when paffait itself expired? He said no, and said«oh, we were out of blueberries.» He offered me a free dinner, which I declined and said at most I want is refund other than express my concerns. As he was very persistent, I agreed to accept a free meal. He said it was to make up for my bad experience. He said he won’t be there, but will let the manager know. As I don’t feel comfortable eating there, my coworker suggested to get a voucher. When I went to return the item after work, shift manager just gave me a look, and another employee came and gave me a refund saying, «I was told, food you get, you have to eat here, and don’t take outside.» I never even mentioned her about a free meal. I just told her, «No, thank you, I don’t feel comfortable eating here,» and left. Store manager made my bad experience a worst one for sure. I don’t think they care about food safety or customer service. Not coming back ever again.
Stacy D.
Évaluation du lieu : 5 North Las Vegas, NV
Great customer service ! The guy in the drive thru I believe his name was Roberto was amazing and very helpful. He made the experience better than what the reviews say.
Miles R.
Évaluation du lieu : 1 Las Vegas, NV
the bastards put coffee grounds into my wifes McDouble. I hope i catch them in action doing this. Im calling the health dept. the next business day. Also extremely ghetto looking employees. They should close this location down or start from scratch with the employees
Ryan K.
Évaluation du lieu : 1 Santa Clarita, CA
This has to be the worst McDonald’s I have ever been to. Ghetto drive through associate. The soda fountains are so dirty they don’t taste like soda. No salt on the fries and the burger taste like it was cooked two hours ago. They have to be intentionally working at being this bad.
David S.
Évaluation du lieu : 1 Las Vegas, NV
Absolutely one of the worse McDonald’s in America terribly slow service the intercom is out every two weeks it’s filthy and the employees sound more depressed than prisoners I drive 2 miles in the opposite direction to visit a more functional McDonald’s I suggest you do the same
Guadalupe F.
Évaluation du lieu : 1 Las Vegas, NV
I’m doing this review as I’m in the drive thru and I’ve been waiting for 20 minutes already I’m going to be late for work. Seriously how long does it take to get an order this is insane. This is seriously the worst McDonalds EVER!!! This is an everyday thing even for after breakfast hours. They need new management or crew I don’t know but this place has to go.
Sam B.
Évaluation du lieu : 1 Las Vegas, NV
Does not even deserve any stars ive been waiting in line in drive through for 30 min to get a orange juice and a breakfast sandwhich couldnt even leave i was blocked in and parking lot was empty these people take their time never coming her again if your looking for fast service go elsewhere and orange juice was half way couldnt even ask for more because the lady with the glasses shut the window so fast we didnt want to wait any longer
Juan C.
Évaluation du lieu : 1 Henderson, NV
Seriously terrible the service is lousy and the employees are incompetent and rude and I don’t know why but it seems like in the evening you cannot get a strawberry cream pie or a McFlurry. do not stop there late in the evening. its for one of those two items and I can’t get either of them after 11 at night it doesn’t make any sense plus you talk about the incompetence of the employees what a bunch of idiots not a single one of them has finished middle school alone high school
Hideki M.
Évaluation du lieu : 1 Tempe, AZ
This is one of the worst Mc D’s. Trash is everywhere inside and outside. The kitchen was so messy and floor was disgusting. This is unbelievable!
Vanessa V.
Évaluation du lieu : 1 Henderson, NV
crappy mcdonalds, as if there’s ever a good one. .first the guy couldn’t hear us over the speaker so we had to wait to order and there was only one car in front of us and that took 10mins. and when we get to the window the guy can’t even take our order right? 2 Carmel iced coffees 3 pies & a large order of fries. The guy even asked me if I said Vanilla –_– We ended up paying for 3 iced coffees and the fries. .it took a while and then he handed us the coffee first and looked at us in a way as if he knew that was wrong. and then I was like we had the pies and fries? and then he was gave i us the fries and we were like okay wait wtf, where is the receipt.(which we never received) he took our order wrong. didnt bother to try to fix it, and just said sorry about that..
Evelyn L.
Évaluation du lieu : 1 North Las Vegas, NV
I hate coming here. I think they have new management or something because everyone who was there before isn’t. They never get the order right. The drive thru has lines all the way out to the street. The place inside is disgusting. I’m surprised they’ve managed to keep that ‘A’ grade. The play place is so filthy, and it smells. I get it, it’s where kids play, but shit clean it up. The girl who takes your order inside or at the drive thru has an attitude problem. The one that hands you the food has an attitude problem. Then they get mad when you ask for an extra condiment. As if it came out of their pay check. I can’t wait for the other one to open up down the street. I rather make the drive. Get it together.
Laurie H.
Évaluation du lieu : 3 Las Vegas, NV
Wasn’t bad, after the other reviews I was worried. Food was hot, except the hash browns, and the order was right. The Carmel Frappé was really good. Sat in the Kids Place, because the other side was freezing, after wiping the table it wasn’t bad. All in all, meh. Not great not awful, typical.
Rann M.
Évaluation du lieu : 1 Las Vegas, NV
Super slow!!! Been here 6x and they never get my order right!!! Will never come back here! I always ordered well done fries and I always get saggy fries that probably been sitting around for more than an hour. ~__~ I went to go to drive thru and the lady told me to wait 10 minutes at front parking lot 18minutes later still nothing so I decided to go drive at the drive thru. The lady told me to go back to the front and wait 10 minutes I told her I’ve been waiting for 18 minutes. They so slow!!! And probably not even doing their job. I own the business across the street and they always waste my time. Today, I asked for that Oreo mcflurry I think and they said«Yes» they have some so it’s cool, then when I went to pay, they told me «I’m sorry we don’t have some at the moment and we will refund your money and you can take the rest of your order at the 2nd window» ~__~ whoever the manager here for sure doesn’t know how to manage. I hope mcdonalds pay attention to this location. They need better people inside!!!