Nevada Spine Clinic

Stick with Dr. Arlene Caronchong and not her ass of a boss, Dr. Ghumass, who has a God-​like complex and so does his assistant Yuri. I am not sure which one is worse, because they both equally treat their patients like crap, talk down to them, and LIE. I was told by YURI that I can not make an appointment until AFTER my medication was out (which even my current dr said that made no sense). I spoke to someone else in the office and asked if this policy is with EVERYONE, and she said no, and apologized that I was misinformed. I also had the insurance company on the phone with me for a preauthorization, since no one does their jobs correctly, I have to stay on top of them, and I finally got both parties on the phone to fix this «miscommunication», and BOTH times Yuri abruptly got on the phone and quickly hung up, stating that the first person didn’t know what she was talking about regarding scheduling and that they can’t preauthorize on a conference call (which had been done in the past with not only them, but other doctors as well). Find another Dr. office.

What a wonderful place and great people. Dr. Grover I cannot thank you enough for all you did for me. I got my life back and now able to do what I want to without pain stopping me. The staff is professional and some of the nicest people I have the pleasure to meet.
I see some complaints about the wait, but I found it no different that some of other doctors offices I have been to. There is a saying that goes good thing come to those who wait. I would recommend Dr. Grover to everyone I know who is having problems. Thank you again!
Another great part is the physical therapy. The same professional standards. You know they are doing what is going to help you. As my time with comes near I am truly going to miss going. Thank you also for helping me getting my life back.

I have been a patient here for 7 years. I’ve had two highly successful surgeries performed by Dr. Grover and ongoing pain management from Dr. Ghuman. I read a lot of complaints from people about the wait times. I would like to address that. The reason they are always busy is because they’re good. Not just good, awesome and patient focused. It’s like that box of chocolates, when an appointment is made, they don’t know what they’re gonna get. You could just need a medication adjustment or you could be in a crisis and require more time than was allotted. Either way, when you are with Dr. Grover or Dr. Ghuman, you will receive uninterrupted attention and compassion for every issue. These doctors care deeply about the patients so when you are in a crisis, they’re not going to turn you away because they are booked. I have been that patient on more than one occasion and have been brought in without an appointment because they care.
I recently had a pain crisis; a headache of such magnitude I was considering the emergency room. I called Dr Ghuman’s assistant Yuri. She got me in to see Dr Ghuman, took care of everything I needed and while Dr Ghuman gave me shots in my head talked me through it all. That is compassion. You don’t get that everywhere.
After one of my surgeries, I sneezed so forcefully, my incision split open. I didn’t have an appointment but my husband was told to bring me in to the office and Dr. Grover closed the incision in the office. And yep, people were waiting with appointments and I made them wait more. He could have sent me to the emergency room but he’s not that guy.
When I have a maintenance type appointment for meds or follow up I plan to be there for a few hours and sometimes I am and sometimes I am in and out. I always bring a book, a snack, my phone and whatever I need to pass the time. If these doctors weren’t the very best, they would not be so busy. So the next time you are told the doctor is running behind, it might be because another patient had an emergency and one day that patient might be you.
As far as the clerical staff and medical support is concerned, it’s not their fault. I have seen people yell and scream and throw things at these girls and it’s just embarrassing for you, the tantrum thrower. Stop acting like you are the only one in pain and acting self important. Grow up, put on your big kid panties and wait your turn.

Omg I had to wait 2 hr to bee seen for only 5 min now I see why there was a lot of angry patients in the clinic a lot of them ended up walking out if they had already been there waiting and it seem like their time with an even close enough… Not to mention how they canceled me two times last minute couple minutes before my appointment… Smh … Definitely will not recommend this place unless you don’t mind waiting 2−3hours just to be seen

Well, here we are again. Arrived at 12:30 for a 12:45 appointment with Dr. Grover. After waiting an hour, we checked with the office – 10 patients ahead of us and he’s running 2 hours behind.
We told the receptionist that this kind of office mismanagement is unacceptable. She replied that, he’s always running behind. This is the most poorly run clinic I have ever seen. There is a total disregard for patient load and time management. Not sure if they have an office manager, but if they do, he or she should be fired. Update: a lady just stormed out saying it took her 5 hours to be seen — incredible!

Posted for my husband… Jim S.
On two separate occasions I have called on the services of Dr. Grover and Nevada Spine Clinic to resolve a serious injury I received as a result of an auto accident that caused me to have a torn and herniated disk in my neck. At the time of my initial injury I knew nothing about Dr. Grover or Nevada Spine clinic. I was referred to Dr. Grover from a chiropractor I was seeing who realized my injury was more serious.
I was sent for a MRI scan on my neck that revealed the torn and herniated disk causing numbness and weakness in my left arm, primarily. Dr. Grover scheduled me for nerve testing as well as a physical exam to diagnose the extent of the problem and then counseled me as to what treatment options were available. This allowed me to make the best decision for my health.
In reading numerous reviews about Dr. Grover and Nevada Spine Clinic, I see many people with concerns about having to wait for hours to get in to see him. Here is my experience. I like most people do not like to wait long to be seen by health care professionals and this is especially when in pain and at times a great deal of discomfort. I know the reason why. First, Nevada Spine Clinic is a busy place and this is because they are exceptionally good at what they do. I have never been there where I was hurried or not given the best care and the high quality of their time in treating me. I want the very best medical care I can get. I have been very impressed at how thorough Dr. Grover is in diagnosing and treatment of myself and every single patient he treats. I have been to other doctors over the years for other issues and am able to determine good medical practices from the rest. Nevada Spine Clinic has raised the bar by creating a clinic where patients can be tested and diagnosed at one location unlike others who send you to other clinics and doctors to receive tests and examinations to make the intelligent decisions that are critical in treating neck and spine issues. For myself the only things I was sent to a different place was a pre surgical physical exam (required by the hospital), a lab for blood work testing and the hospital where I had the surgery done. All of this was set up and scheduled by the staff at Nevada Spine Clinic. This is how every patient is treated there.
Four years later I had the disk below the initial fusion herniate and again had surgery to correct the problem. Again I returned to Dr. Grover and Nevada Spine Clinic for treatment. In my opinion they are the best and I can think of no other doctor or clinic I place as much trust in for the injury I sustained. Did I have to wait to get in to see Dr. Grover? Yes, unfortunately great medical care and treatment comes at a price and that price is time but well worth it for the high quality of care received by Dr. Grover and all the staff at Nevada Spine Clinic.

Dr. Grover is a first rate doctor that listened to me, instead of putting politics above medicine and, performed a successful surgery on me, as well. Both Dr. Grover and his staff are very knowledgeable and polite and, made me feel like a human being with a purpose, instead of the typical we’re doing you a favor attitude, found with many other doctors offices. Although a very busy practice, everyone always took the time to assess and explain my condition. Kudos to Dr. Grover and staff!

The staff is understanding, polite, personable, accommodating, and best of all made me feel as though they TRULY care. Only saw Dr. Rosler once but he was extremely thorough and didn’t make me feel like «just another patient». I see the PA, Steve every couple weeks for trigger point injections. I’ve had neck and back pain for years and those injections have CURED me! Previous doctors gave me medication and sent me for multiple tests, all of which never worked or explained a thing! Steve was confident and made me feel comfortable, which I was not at first because of the thought of having a needle in my neck. Amazing, amazing, amazing!

Love this place… I feel much than the day I walked in 8 mos ago. An all in one place. No driving all over town. Great staff

I still continue to give these Doctors especially Dr. Ghuman and Dr. Grover a five star rating. As they are by far the best in the Pain Management field that I have ever found in Las Vegas. I trust Dr. Ghuman so much that I even bring my elderly father to him. Their is good and then there is excellent. These Dr.‘s I rate as excellent. I wouldn’t even consider another practice taking over my Pain Management. They take pride in their work and it shows.

After 4 years of living with major back pain, multiple diagnoses, and pain meds constantly, I was recommended to Dr. Khavkin by my primary physician. I went to the ofice and was pleasantly surprised by the staff as they were very attentive and organozed. This is not a common thing in any Las Vegas medical office!
After looking at my MRI’s and going over all my records Dr. Khavkin gave me the diagnosis I was afraid of, a fusion of the L4-​L5. He recommended a TLIF procedure and scheduled it for December 23^rd.
Everything went well and I was walking the day after the procedure! I am continuing to recover but the overwhelming feeling is that my pain is gone! There is some residual pain from the surgery but nothing an advil can’t cure.
They followed up with me monthly and they genuinely care about my wellbeing and status of my recovery.
I could not recommend the office staff and Dr. Khavkin more. Thye changed my life ad I would recommend anyone in my family to see them without hesitation!
Thank you Dr, Khavkin for making 4 years of hell go away.

Dr. Rosler and Dr. Khavkin are very caring and listen to patient needs. They got me in right away when I was in need to take care of severe pain. I spoke to several patients in the waiting area who all seem to be pleased as well.
If you are looking for a doctor that listens to your needs and actually helps you with your back pain this is the place to go!
Sometimes you have to wait, but it’s worth it. If you have an emergency, they will promptly see you to get you out of pain.