Paradise Nails & Spa

I don’t know what all these people are complaining about. I go to this salon every single time. I go to many nail salons. Some of the people below who added these hate reviews are probably not used to getting there nails done every two weeks. If you get your butt kissed by other nail salons, then stay with them instead! I find it soooooooo rude how these people are acting as if they are some fairy-​tale princesses. Some of the reviewers under me needs some anger management classes. Because the women who work in this salon, are extremely nice. I never seen them with an attitude, that’s why I have such a hard time believing there review. You will need to go there yourself and be the judge of that.
I always get my medi pedi done every other week. The spa can be too warm at times, but they adjust it to your likings. They would assist on putting my purse on there table to make sure my valuables stay safe and dry. After they finish with my pedi, they would massage my feet and legs. It is very relaxing, and much needed.
The gel stays on my nails the whole two weeks. The gel does not chip, almost hard to chip it, unless you are doing something with your nails you normally won’t do with it bare. After they finished with my medi, they added lotion to my arms and massage my hands as well.
The women that works here are so kind and sweet. They speak softly as well, you will never see an attitude on there face. These women needs to be treated with respect. Treat others the way you want to be treated is a rule for everyone! Just try them out and you will experience there kindness ;)

Ok! Here I go… First off they gel manicure didn’t even come with a hand massage or lotion for that matter I hand to ask for lotion. Polish wasn’t applied to my whole nail, and was bubbly. Polish left all over my fingers… Now, let’s talk pedicure. The water was cold, massage chair did work! Was left in the chair till my skin was basically raw from sitting in the water.

I have been going here for years, and the staff is very kind & sweet. They get the job done. I love how they do pedis and gel manicures, they make sure to get all your dead skin and dried cuticles out the way. Very clean and peaceful environment. (:

It’s a terrible thing to think I have to write a one star review because I’d prefer to rave about a place and give it 5 stars, but this is not the case.
I came in asking for a gel polish change (French/​white tip) as I had old polish on before. I’m used to having my old set taken off with at least some technique with acetone — soak them with cotton/​aluminum, soak them in a bowl of acetone, etc. The lady used the drill to take ALL the polish off. OUCH. I figured it was maybe just her method, but I know now to just request maybe drilling the top coat off and soaking the rest like I normally get. Cuticle got hit twice, and nail beds felt like Tabasco had been poured on them. She proceeded to do the French polish to which it was the most horrible job I have ever seen someone paint. I wish I had taken a picture and saved it. Guess I was just too embarrassed at that point. Charged $ 25, not too happy, left.
Fast forward to 3 hours later — my left middle finger already had the white tip CHIPPED!!! WHAT!!! Gel polish? 5 hours later…4 fingers with cracked polish. Next day, ALL 10. No exaggeration.
I went back the next day not even 24 hours later to show them and requested to have them removed and to get a refund. They nodded in disbelief that all 10 were cracked (I’d nod in disbelief too). The thing is, I didn’t do anything crazy. It would make sense if I was doing something like soaking in a spa, moving boxes, SOMETHING! But it was one of those, I’m going to relax because it’s my day off, type of days. I can only imagine what my nails were going to look like if I was actually doing some sort of activity.
As I request to have my nail polish removed, I requested to NOT HAVE IT DRILLED ALL THE WAY OFF LIKE YESTERDAY. And what does she proceed to do? Yes. You guessed it. Pulled out the drill. Again, top coat, no biggie. But that wasn’t the case so I said it once more. What happens? More drill. I finally pointed to the acetone and said PLEASE can we do the acetone? Like a poor puppy. Then she goes on to try to pick it off with her nails. Is acetone that evil for her?
Toward the end, she said she has to ask her boss for the refund — understandable. Then when she was done, she states that she actually doesn’t wanna ask because she might get in trouble. Well, I didn’t ask for a horrible nail set along with removing them less than 24 hours later, resulting in burning nail beds and paper thin nail tips. I told her that it was unacceptable in the most calm voice. She was able to give me $ 20 somehow though! So although I did not get my full refund as expected, I learned not to come back here. NAIL ENVY in Henderson is the go to and I shouldn’t have switched places out of convenience of location at the time.

HORRIBLE Horrible horrible service! Where’s the ZERO star??? I went with my sisters to get our nails done. We got gel mani’s. I got #21. After 2 days the purplish mauve color I had picked turned into a deathly yellow-​grey color. I went in to have it taken off and requested a refund. I asked how long it would take to replace the color. First she said 20 min, then her colleague came and chatted with her. Then she changed her estimated time to 30 min. She proceeded to take off the polish by filing my nails with a dremmel. I had to pull my hands away a few times because it BURNED my nails. It took 35 to remove the gel polish so I told her just give me a refund. She escorted me to the counter only to hesitate and say she can’t give a refund because the owner wasn’t there. She consulted with a colleague and came back with $ 10. I asked her if I could speak with her manager. She said «Oh…she don’t like to be bothered on her day off!» How about I report you and have your business taken down for lack of professionalism?!? If you have an unhappy customer you make it right. You don’t make excuses like that! I told them I won’t take $ 10 for a refund. You took too much time to take off my polish and now you won’t give me a full refund? I reluctantly agreed to have them just re-​do it — even though it practically took my ENTIRE lunch break. It took her 35 more minutes just to redo the colors. Don’t waste your time/​money here!!!’ They are unsanitary and unprofessional. I forgot to mention they reused gloves to do my mani. The gloves she put on we’re obviously used (pulled over itself, nail color already in it), the tools didn’t look clean, the gel machine was not wiped down (You can feel dried polish when you set your hands inside), the foot file had been used several times already. The files were not new. The walls were dirty, the towels were obviously reused several times. Maybe not even replaced in over a week.

I will NOT return, they charged me for a FULL set PLUS a manicure because I asked them to make it look nice around my cuticles because when they filed my nails– it made my cuticles look SO bad, plus the girl that did them rushed because she was almost off ! She cut me and made me bleed 3 times, she was so NOT gentle. She did not listen to me about the shape I requested AND she was rude when I asked her to PLEASE fix the one that she made have a dent! There polish also was pretty Old, not much good selection either! Skip this place and drive down the street!

I tried this place out because it’s close to where I live. Gel manicures I’ve gotten at other salons always last for 2 ½ to 3 weeks. My first gel manicure I got here started peeling after 10 days, so I returned to get a polish change and gave them another shot. AGAIN, my nails started peeling this time only after 8 days! The staff isn’t very friendly either. Go elsewhere!

Wendy has been doing my pedicures for almost 2 years now so I can only speak for her service. She is very professional, takes her time and accommodating! And the foot massage is amazing! I had my pedicure done yesterday and when I got home my son accidentally stepped on my foot while playing and got one of my nail polish smudged. I called the salon today to see if they could fix it and they happily obliged. Wendy was with another customer when I stopped by so she had another lady re-​do my nail who was very nice as well. I have been to other nail salons but this is the best by far!

I went to get my eyebrows waxed during my lunch break and the woman who did them, (I believe her name was Rose) completely botched them. First of all she barely took ANYTHING off and proceeded to tweeze the entire brow for about 15 mins and when I finally got up to see them. they were totally crooked and she completely neglected to wax the middle of the brows. First off, If I wanted to tweeze my brows I would of done them at home myself. When I told them that they were crooked she replied with «sometimes the skin is crooked» !!! WTH is she talking about? I’ve been getting my eye brows waxed for at least ten years and I have never heard anything about my skin being crooked. One eye brow is clearly raised higher in one spot and the other has hardly any arch at all. The only way to fix this mistake is to wax them again at which point they will be paper thin. Then when I asked for my money back, she told me it wasn’t fair to HER! I’m the one with crooked eyebrows but it’s not fair to HER to return my money. What a crazy point of view this woman has. Will never return here again. At the very least she could have offered to fix them, instead she decided to blame «my crooked skin» for her mistake.

Worst experience at a nail salon, EVER.
I took my sister here with me once on a Sunday night. They were technically closed, but as we were about to leave they said it was okay to come in. They had two customers left.
Once we came in, they asked what I wanted (from the very back), and seemed hurried. I quickly said one pedi and mani (even though I was planning on getting a full set). Once the lady came up to us, I said very clearly to her that my sister wanted a pedicure and I wanted a full set. She smiled, nodded, and took us to our areas.
My sister’s pedicure was very short. She probably spent ten minutes in her chair. Her nails were ruined a week later (polish chipping, shine gone), and she didn’t feel like her feet got the TLC they needed.
As for me, I took AN HOUR AND A HALF. Because the lady doing my nails wasn’t listening to anything I said. She was taking me to the manicure station, where I told her, «I want to get acrylics.» She clearly heard me, she was looking right at me, and said, «Yes.» She then proceeded to do all the things you do when you get a manicure. I told her THREE TIMES after that, that I did not want a manicure, I want a full set. «We’re putting acrylics on, right? We’re doing a full set, right?» to which she responded «Yes» every single time. Finally after a good ten minutes I tell her that I don’t think she’s doing the right thing.
She said I wanted a manicure.
Now, I’m a really patient person, but I was irritated. I told the other lady there (whom I assumed was a manager) what was going on. Without saying anything, she led me to her station where she cleaned up the lotion and started my full set. The first lady comes by and says that I still have to pay for the manicure because she did more than half of it. ARE YOU KIDDING ME? I said I wouldn’t pay because she had not listened to me when I told her that isn’t what I wanted. I had to argue a while, but the manager finally said I wouldn’t pay for it. She was fast at first, but towards the end went really slowly so that by the time I was done and leaving we had been there nearly two hours.
All this time, the first lady was trash-​talking us to her coworkers and giving us dirty looks.
In the end they charged us for the full set and pedicure (while I was still getting my nails done) and the first lady «accidentally» sneaked in a charge for the manicure. I made her return it and charge me correctly. In the end, the manager told me my nails were done and preceded to let us just leave as she began cleaning her stations, without anyone saying a single word to us.