Pizza Hut

Waited and hour for 1 medium pizza. Called to cancel and not even a simple apology for the long wait. This place is a joke.

This pizza hut has the absolute BEST STAFF! Everytime I go to pickup an order I get someone new that has a smile from ear to ear and is very helpful and friendly. Pizza is always great too! For me my experience on a place starts when I pick up my order, give good customer service and I’ll be happy :)

How is it that they always run out of parmesan cheese and red peppers? Seriously they should always have that in stock. Or maybe the delivery driver just lied to me about not having any so he wouldnt have to go get it from his car.

Hawaiian pizza was yummy. Will have to order it with extra pineapple next time though, there was just not enough pineapple for me. Mushroom and bacon pizza my Mum created was outstanding! Hersheys Chocolate chip cookie pie rocks! Delivery guy was sweet and friendly. Delivery time was ten mins past what it said online but the pizza made up for it lol

Pleasantly surprised.
We were looking to get a pizza, and quickly. It was too hot to go out, but we debated on whether or not to get Pizza Hut. What we don’t like about it is that the pizza never seems to be baked long enough for our taste. We like the cheese to be a bit browned. The cheese on their pizzas always seems to be just melted and warmed through.
Anyway, we saw that they had new flavors, and chose the ‘Flavor of Now’ Cock-​a-​doodle bacon pizza, hand tossed. Silly name, but the ingredients sounded good. Creamy garlic parmesan sauce, grilled chicken, hardwood smoked bacon, diced roma tomatoes and toasted parmesan crust.
The sauce was great, very flavorful. I love tomatoes on pizza, the taste changes a bit to make them tangy. The chicken did not seem to be grilled, but more like frozen strips of chicken that were thawed and heated through. However, the crust was excellent with the toasted parmesan. I would prefer that the crust be more of an artisan thin crust, and the cheese baked a bit longer… but this was a pretty tasty pizza. I would definitely order this again.
Our delivery guy was great also. Very pleasant. I placed my order online, using my credit card. Although I was told to show my card at delivery, this was not necessary. There was no place to add a tip online, but he brought the receipt for me to sign, and there was a line to add a tip on this.

It’s pizza at nearly midnight, can’t really go wrong. Wings are poopy, but my wife likes them. They’re pretty quick. Don’t forget to ask for cheese and peppers or they won’t have any for you.

I don’t normally bother writing reviews for fast food chains. Everyone knows about them, and even if the reviews were low, they would still go because of price and convenience. That being said, this particular location always gets my pizza dollars when I want takeout. Ordering online is easy (as it oughtta be), with the little timer that tells me when my order is ready for pickup. This place is a five minute drive from my place, so I don’t mind. The pizza is always consistent when I order here – I never have to worry about it being decent some days and barely edible others.
But what made this location earn my customer loyalty is the service. The people inside are always friendly, prompt, and professional. From the manager to the cooks, everyone is super cool and never show it to the customers that they’re working fast food for minimum wage. Even the young high school-​looking workers are happy to assist you. That should tell you a lot about how the management hires and trains their staff. I’ve even taken time to answer the little survey on the pizzahut website after picking up my order – in hopes of this location gets recognized by corporate.
Drawbacks: It’s located in a semi-​sketchy part of Boulder Highway, so be prepared to be asked for $ by beggars in the parking lot at any time, day or night. In fact, make sure to lock your vehicle if you come after dark. The parking lot is busy and well-​lit, but I’ve often seen unsavory folks lurking about. And it’s still pizza hut pizza – the kids love it, but it is what it is. I’ll have a slice or two, but that’s my limit. Not the healthiest pizza and definitely not gourmet, but it’s fast and cheap.

I called this one in instead of doing it online, so I was relying on the person on the phone (Ray) to let me know what kind of specials that were going on.
I was greeted by Teyanna who was friendly and quick to take care of the transaction. She also let me know about the promotion to win cash and prizes if you go online and let Pizza Hut know about your experience.
Pizza was cooked the way it should be and no drama going on behind the scenes, I waited for my pizza to be done. I understand this is a pick up location so not a whole lot of emphasis should be put in the area when you pay and pick up your pizza…

Ordered pizza from here today and i must say the food was decent the only reason they got 3 stars is because of the service the cashier was not very clean looking and the the restaurant felt packed with only 3 people in line. The place is tiny.

I’m not a huge fan of chain pizza places, but after having bad luck with some of these Mom & Pop places in this area, I ordered from them, and I’ve done so about 10 times now. I’ve only had an issue with slow delivery once, it was only about 15 minutes past when they said it was supposed to arrive. But I ordered once again today. The pizza was decent. I got some wings, which were good. I’ve never had an issue with the food not being hot and fresh. All their delivery drivers seem nice and friendly and none of them have ever called me having issues locating the place as others have. They’ve also honored any coupons that I’ve used (most of them on-​line deals I’ve found). I’ll never say Pizza Hut is the best pizza in the world, or is anywhere close, but when you need delivery pizza and consistency, I’ll take them over Papa John’s or Domino’s any day of the week. By the way, I’ve used the on-​line ordering every time, and have not had any issues with incorrect orders.

This is the worst pizza location ever! And I mean it. I’m a Pizza Hut lover but this location makes me hate Pizza Hut! They never pick up the phone… put customers on hold for 15 – 30 mins while they are just chatting with each other. I have bad experience with them for three times. Never going there again!

After my first review, I was contacted by the manager of the Pizza Hut close to my home. She asked us to let them make our order again, and my kids were up for it, so I’m happy to say that the second time around was much better and I would order again on a Friday night. I appreciate their willingness to make things better,

My husband and I placed an order for pick up and we’re given a time the food would be ready. When we got there the pizza was done but the wings hadn’t even been started. We noticed our pizza wasn’t even in the warmer. The employees wouldnt even acknowledge us. By the time we finally got everything home the pizza was cold and the food was just OK at best.

Each and every time I pickup a pizza here, I feel like I’m entering Chuck-​E-​Cheese. There is NEVER anyone up front, which I don’t know how many staff are on at any given time of day, but if you have a list of 12 pizzas on the board, 5 of which are showing READY, I would suggest maybe having someone float near the front waiting for people entering the store? This particular night, I walked in and noticed a male worker near the front, ignored me, and walked to the back. Shortly after, I heard a, «I’ll be right there!!!» from the back. Hmm. ok? This was followed by giggling and bantering about how that statement could have also been said, to which said loud mouth replied asking if Yoo Hoo, Hold on a second, would be more appropriate? Laughing afterwards again. When a human finally appeared at the register after my 5 minute wait, she asked my name and must have noticed I was not amused, and her tone changed. I asked her to add dipping sauce onto my order and she said, no worries, gave me the same total. Ok… I gave my card, and he got my pizza, asked if I needed anything else, and I said the blue cheese? She started getting grated cheese, and I asked again for the blue cheese, to which she must have forgotten (giggle giggle), and got two for me.
I don’t mind having fun at work, but don’t do it in front of customers waiting, and who may or may not have had a shitty day. It’s not amusing. These workers act like children, and this is not the first time I’ve encountered this at this location. I order from here because it’s convenient for me from where I live and I know the consistency of Pizza hut pizza. If these workers don’t care about their customers, I can only worry that they don’t care about the food they’re preparing either and I’ll be utilizing local, non-​chain pizza places going forward. I’ve also sent a complaint to corporate. Lesson? Don’t piss off someone who has had a shitty day by making them wait around and then acting like clowns.
UPDATE: I received an email from corporate addressing the issue and apologizing saying they would contact the store manager. I received a phone call from the store manager apologizing and offering a $ 15 credit to my account which is valid only at this location. I am not positive I will use this as I don’t trust the workers there. If they see this credit, what would they do to my order? Very generous solution, and I thanked her, but probably won’t be using that credit.

I would give 0 stars if I could. 45 minutes after placing order online I called to find out what happened to my order. After the phone being answered directly to hold and being on hold 5 minutes I got a human. She aked to put me back on hold. When I said no I’d already been on hold 5 minutes she put me on hold anyway. Don’t expect to get anything from this location

I keep ordering from them & I don’t know why? Something is always wrong! Wrong pizza, bring the wrong order. One of the delivery guys told me that things are so unorganized there. Called management and she didn’t even apologize, that we got the wrong pizza. She was just quite.

This was my worst pizza buying experience ever! A bunch of thug kids run this place. They will mess up your pizza and then refuse to refund your money. I paid cash and they said they had to mail a refund to my home. Needless to say I cut my losses and went to Dominoes.

TERRIBLE service. Arguing employees behind the counter. Not informing customers about current promotions and charging them full prices. Screwing up customer orders and not taking accountability. Long line out the door. I’d rather microwave a pizza than deal with this place again.

The 1^st time we ordered from here they REALLY jacked up our order. 2x.
sad. We let it go and just didnt go back. For about a year.
Well recently since they lowered the prices of pizza and we had a coupon for one free medium single topping with purchase of LG speciality pizza. Both were really good this time around. They made it perfect and everyone was happy.
The wings. blah. I didnt like them @ all. Pass. (we ordered the Hot Traditional. not impressed. tried one. blah. tried 2 jsut to make sure it wasnt just that one defective one… nope they werent good.
This location is take out only.