Popeyes

Wow I wish I could give this place 0 stars! The chicken was COLD! Not warm, not hot but barely edible I ate it only because we were in a hurry and I didnt have time to turn around or eat anywhere else. I couldnt even eat the whole thing. I immediately got sick and am still sick. Its also very overpriced for what you get! I wasnt expecting a 5 star meal but now I am missing work bc of the food they serve here. Please avoid this place and dont end up like me.
*update*
Manager did give me my money back however the whole attitude of alll the staff that works there is so rude unprofessional unaccomdating and not sympathetic at all! Not even one «Im sorry»

They repeated our order back to us word for word and still manage to mess up on multiple items. Did not realize the mistake until we went home and had to go back.

I ordered food thur the drive thur Saturday. Was so disgusted by what I brought home. I ordered a 12 piece meal, inside my bag, was another smaller used bag along with a busted pen in the large bag under my food. A piece of the chicken had some kind of long furry something on it! I never complain but it totally grossed me out! Along with this Unilocal,I called the 1 – 800 number. The dirty bag inside my bag was bad enough!!!

I’ve never been impressed with this place. I go there rarely because they are so bad. The only thing I would ever get from this store was the wrap (which they no longer offer). It’s hard to mess that up. I only went to this store tonight because the taco bell drive thru was long. I should have waited. What a waste of money. The food wasn’t good, the sweet tea wasn’t good, and the lady in the drive thru didn’t put any sauces, honey, or forks in my bag for my chicken tenders and red beans and rice. The only good thing about this trip was the red beans and rice. The chicken and tea was bad and I didn’t eat the biscuit without any honey so that was wasted.

Management does not honor the survey. This manager, believes that the fine prints should be extended to limit the free part of the survey to not include her store. The company survey team prevents anyone from visiting more than once every 30 days. Yet, she stated that if you redeemed a survey, and then did a survey your are not allowed to purchase from the survey. I did one more than 30 days ago, turned it in, my computer was free to do another survey because it was over 30 days, so I returned after the block was off my computer makes sense? Not according to this manager. Called the 1−800-Popeyes, and decided not to tell them anything about myself, because I am not going back ever, so anything free or offered to me would be worthless to me. She would not tell me her bosses name or number.
I have been going to this chain for years, never meet someone so one-​sided. Hope your store has a major issue because of her, maybe they will close.

I love it how you order 8 biscuits and and you ask for extra honey… so we get 3 total honey packets. Seriously?
We decided to go here pretty late because we had family over and forgot to eat and this location was one of the few places open that we haven’t eaten in awhile. So we go through drive thru and get the 16 piece chicken meal with 8 biscuits. I specifically asked for more honey because I know how these fast food restaurants skimp on the condiments. So the cashier asked us to pull foward and she’d bring the meal to us. My Spidey senses began to tingle a little bit but it wasn’t too alarming. I’m always skeptical when they ask you to pull foward when there are no cars behind you. Im like ok Ill pull foward because of the potential customers that are not coming so you can keep a clear lane.
Honeslty I should have checked but the cashier had a reassuring answer for us like she was gonna load us up on honey like it was a bank robbery. Not the case! Get home and we got all this delicious chicken and all these biscuits and basically no honey. Bee’s work overtime to provide the masses with their honey. I tried to eat a biscuit after the honey was gone and the dry biscuit sucked all the moisture out of my mouth. Immediate cotton mouth was the diagnosis. Trust your tingles and check your order before you leave is the moral of the review.

Had to wait for order to be done, which to me I know it’ll be fresh!
Place was busy behind the counter and drive thru but only a few people in the store.
The order was correct and hot when I got it home.

Always had good chicken and good service and the store was very clean. Normally eat at Popeyes once or twice a month and normally never had any problems with any location.

This place only deserves 1 star because it is close to my house.
We went through drive thru. Pulled over to check our order and our items are missing and sauces as well. I go into the store with my receipt. told the cashier that they forgot my item and she doesn’t even believe me. Made me bring my bag of food from my car back into the store so she can verify it.
The customer service here sucks like crazy.
Another thing is this place will charge for sauces if you get more than what it «comes with».
We always go to the one on Stephanie because they always give good service and anything you want. They are the friendliest location in town.
And ontop of that the one on Stephanie lets you upgrade your meals to a 2 sides and a larger drink for only $ 1.20 or $ 1.00 but THIS ONE DOESNT.
WILL NEVER RETURN HERE AGAIN. I rather drive an additional 2 miles to the Stephanie location.

The food is always good but today the service reached a new low. They messed up my order by giving me chicken meals instead of chicken tender meals. Of course i had to turn around and drive all the way back to get what I ordered. The red headed girl who seemed to be a manager was completely rude. She never said she was sorry, questioned if it was me who has misordered, and had the AUDACITY to actually try to bill me for the $ 5 difference in overall price. After messing up my order and wasting my time and gas to drive back. I would have expected a CREDIT of some kind for the poor service. Nope! This moron’s solution was to try to charge me MORE. This will be the last time my family or my business eats at this location. If i could give the service a –5 I would!

Great staff and the great taste of Popeye’s! So much more friendly and honest than the new S. Stephanie location. It’s worth the extra ten minute drive to get great quality with actual customer service.

I got $ 0.99 problems but the Tuesday deal from Popeyes ain’t one. 99 cents for two pieces of chicken hits the spot once in a while and Popeyes always come through. I don’t come here often but it’s hard not to take advantage of this deal. I always add some biscuits, they are delicious. Their chicken seems to be consistent and service is average for a drive thru place.

They have good chicken and bomb biscuits when fresh. I just hate the service and paying for sauce. I mean I just bought a 12 pc bucket can I have atleast one sauce? I understand if I didn’t buy chicken but whatever lol end rant.

I enjoy Popeye’s, most times. This visit, I’d swear there were only idiots working there. My chicken tasted and seemed old (not fresh).

Horrible service and slow to boot. The only reason they get 2 stars is that they’re close to my house and the food is delicious. But I won’t be coming back just because they let the lines get too full too easy. And they don’t want to smile or pretend like they care. Plus the area it’s in brings in the less-​than-​comfortable crowd.

Initially I would have given this joint 5 stars due to the incredible service we received on our first time in. A lovely girl named Victoria helped us figure out just what we wanted and even brought our food out to us and asked us later how everything was, we were very stunned by her service.
The next time we came back and every time after was not as good. When going through drive through it seems like they always forget something and when going inside the service just doesn’t exist. The food is ALWAYS good. In fact its my husbands favorite chicken joint. He’s in love with the blackened ranch sauce and I prefer the mardi gras mustard. It’s superb. Bump up the service a little and this place will be perfect.

Love the $ 0.99 two piece leg and thigh special on Tuesdays. I’ve been going here for several weeks now and I haven’t had any service or food quality issues. In fact, I’ve even gotten extra pieces sometimes.
Go here on Tuesdays and get yourself a bunch of cheap fried chicken. Not much else to say.

It is what it is. (I hate when people use that expression, but whatever, it works)
I don’t go to Popeye’s drive-​thru expecting 5 star service. Or 1 star service for that matter. It’s fast food, I assume the employees are paid minimum wage and aren’t particularly excited to be assisting anyone. But daaaaaamn can this place make some chicken. It doesn’t come even slightly close to the amazing chicken I just had in Memphis, but for fast food, it’s the best in town.
Stop complaining about the location, people. If you think this is a bad area, I fear for you guys. Boulder Highway gets a bad rap in general, but you have to head another direction for any trouble. In my opinion. I live further South on the highway (on the way towards Boulder City), and I’ve never had any issues. In fact, I love the area.
Anywho…my only gripe about this location is that they seem to ALWAYS screw up my order (oddly enough, they didn’t this trip). It is also pretty far out of the way — not exactly convenient, so I don’t go here often. It is really frustrating to get home and find out they forgot something in your order, because there is no way I’m going back, and just wasted $$. They probably do that on purpose.
The chicken is delicious. But in my opinion, it’s the sides that set them apart from any other chicken location. The red beans and rice are a must have. I LOVE the spicy gravy on the mashed potatoes, and the cajun fries are absolutely amazing. I like to order the spicy chicken fingers and dip them in the mashed taters instead of a dipping sauce (like a true fat kid). The biscuits aren’t great, but they are pretty good when smothered in red beans and rice!
The prices are a bit outrageous, definitely more than other fast food places. It’s like $ 14.99 for an 8 piece family meal with 1 side and biscuits. C’MON! Really? Pretty ridiculous, but as I said, the chicken is delicious, crispy and spicy.
Not someplace I tend to frequent, but on occasion, it’s a good stop.

Surliness comes standard at Popeyes with every meal or drive-​thru order. This is the anti-​shrine to service with a smile customer service, it’s Louisiana fast food with attitude. So why go there? For us it’s spicy chicken strips. Since there’s no Chick-​Fil-​A in Vegas with spicy chicken and the over hyped Raising Canes seems to not know where the spice container went this is the only place that takes care of the spicy chicken strip cravings.
It’s on Boulder Highway! Oh my gawd, you might have to go into a «sketchy» part of town! Puhleeze, get over it! Go. You know you want chicken! Double check your order, be prepared to overpay a bit, and when you get an attitude or have to repeat your order 4x don’t gripe. You were warned. I go for the chicken strips but they have other good things too. (Their coleslaw is better than most places I’ve found yet in Vegas by far!)

Anywhere on Boulder Highway/​Russell is normally not my first choice to eat but on this occasion I really did not have a say in the matter and I was sort of curious as I have never had Popeyes.
I ordered up some chicken tenders and a side of mashed potatoes. Some of the tenders looked like tenders and some of them where compressed in such a way that they resembled chicken flavored straws. The consistency of the mashed potatoes was satisfactory but the gravy was bland.
Oh ya… The flour flake puck that comes with the meal is a joke.