Popeyes

The cashier was so nice and friendly. I had tasty spicy fried chicken with some biscuits and mashed potatoes. They have a Coke product machine so I got cherry vanilla coke and it was tasty!!! You need a key to use the bathroom in the gas station but at least it was clean!

I have to say that this Popeye’s location is the worst. And I love Popeye’s chicken. The customers service is non-​existent. When taking my order the cashier acted as if I was bothering her ordering my food. Then it took up 20 – 30 min of my lunch time to get my food. Also the was another customer there complaining about her order being incorrect. And the workers acted like it was her fault. WTF. I will definitely not be returning to this location EVER again. Making sure that my friends and family don’t either.

I wish I couldn’t give any stars at all! I have going to this new location 4 times and 4 times they have messed up my order. I sent a email to their corporate office and I have still not received a response. I told them they need to either train their employees better and/​or hire people who know how to follow simple directions. How stupid can you be to mess up something as simple as a number #3 with a Coke. I guess I’m the stupid one because I keep going there hoping that they will one day give me exactly what I ordered.

This location is in the «ghetto» adjacent to Texaco gas station on the corner of Maryland Pkwy & Tropicana. But it doesn’t bother me whatsoever. I don’t eat fried chicken at all (yes I’m Black lmao) but they have other things I enjoy here. The sides, and biscuits are my personal favorite. Due to me working out and gaining mass during the winter months, I tend to eat starchy type foods. Rice, beans, okra, potatoes etc.etc. I typically eat healthy and lean throughout the year. But as I said before… it’s bulking season.
So back to my review… Employees were nice. I ordered 2 biscuits and a side of rice and beans. The food was fine, nothing different from any other location. I read a few of the reviews from others, and I just think people are just going on and on about the location. Probably just scared to come here, but if you’re such a sacredy cat go through the driv thru chump. I went inside myself because that’s just how I roll!

The winner of the worst cutomer service restaurant. They don’t take American Express. The casher is very rude and obnoixius. I would never eat there again.

Newest location in a spotty part of town, but you wouldn’t know it from their customer service. Outstanding in every way. They had a very long line in the drive thru, and ran out of spicy strips, but I was given mild strips and extra wings just for the inconvenience. They were very quick and efficient with getting everyone served and when I reached the order pick up window, they girl chatted with me until my food arrived.

If I could avoid a star I would. Brand new location had to wait 10 – 15 minutes for 10 piece dinner, get home mash potatoes were in bottom of bag, chicken was barely cooked! Best of ALL no Tuesday special.

Every time I decide to eat at the location on Maryland Parkway they forget something in my order; French fries, chicken strips, and now my biscuit. Service is embarrassing as the associates throw gang signs out the drive through window and find time to do everything else, but get my order correct. Would not recommend going to this location, ever. If I could rate it ⁰⁄₅ stars I would.

I’ve only been here 3 times, I always order something I saw on one of their commercials but EVERYTIME they are out of the sauce that is supposed to come with it. WTF?! they were even out of the second choice I made. really?

Was looking for a Popeye’s close to home and this was it, not so close lol. But, hey, we wanted some Popeye’s Chicken. It’s not in the best neighborhood, not their fault. We went inside to order a take-​out just because I wanted to see the inside. It was clean and immediately we were welcomed by the staff with a hearty hello and big smiles. The cashier was very helpful. There was nobody else there at about 2:30 PM on Thursday. They completed our order efficiently and offered the sauces which I never even thought about. They gave us a lot of different sauces. My son started eating the fries on the way home and he said they were the best! Overall a great experience and great tasting food! We will go back just not too often cause this stuff will kill ya, lol.

When we walked into Popeye’s chicken we had the most horrific experience ever. This Manager name Laura was yelling and cursing and treating the employees like trash in front of all the customers including children. We have never seen such a disrespectful person in our lives. We believe that Popeyes is a good family restaurant but when there is a person using profanity and uncalled for and language, we Believe that that type of behavior is uncalled for. I don’t think this manager named Laura should keep working as a manager position. She should be FIRED right away. We couldn’t enjoy our meal because of the yelling and cursing from this lady. Hope Popeyes takes care of this situation.

I am a Popeye’s fan from way back. I’ve visited this location several times and the food has not disappointed but the service has never been great. Though my visit prior to today came with a show. The customer in front of me apparently had his order messed up, so I checked my bag before I left. They did fine that day.
Today they were lacking in overall customer service. Aside from the pleasant guy who took my order, no one else seemed happy to have a job. I wasn’t asked if I wanted any sauces with my almost 50 dollar order and they didn’t give me the bisquits that should have been included. She gave me honey though.
I attempted to call four times and the phone simply rang and then hung up each time.
After we finished eating I drove my very unhappy self back to the store.
The manager, Corina, I belive is her name insisted the phone never rang. I offered to show her my cell phone as proof.
She asked me what I expected her to do.
I explained that I had driven all the way back. What did she think I deserve since they had not given me my bisquits the first time.
She handed me my bisquits and said she would speak to the staff.
I doubt I will ever go back. I will miss the food. But bad service, bad management and rudeness is no way to earn my money.
Corporate will hear from me also.

The food is pretty typical for Popeyes, but I have been disappointed by the service here on multiple occasions… Definitely below the Popeyes average for service.

Food tasted good. I loved the chicken strips. The price is very good for what you get. The cashier how ever was very unresponsive and looked like she wanted to kill herself the whole time.
I asked her to repeat the number to my order and she looked at me like she was deaf and I said is this my order and she acted like it was my order but didn’t care to answer. I sat there looking at her then just grabbed the tray assuming it was my order.

Where do I start?
If there’s any review you ACTUALLY read, let it be this one!
ONLY reason I came here the few times I did was because it is on my way home! This place is HORRIBLE! Never again. The PEOPLE. The food, inside the building looks dirty! They talk to each other more than anything, do not even bother to say hello to anyone coming in, the person at drive thru talks like it is our fault they works at Popeyes, always sound so irritated.
The food here, is always cold, old and obviously sits there for a while. They have conversations in front of customers that should not be happening at the moment. My boyfriend came in here one time and actually argued with the cashier about his food being cold and she argued back like no it wasn’t. She ended up saying the cops will be called, so guess what? My boyfriend called the cops himself and they told him they do not respond to restaurant complaints, OBVIOUSLY.
So the manager came out and asked What’s wrong, my boyfriend explained. He looked at the cashier & asked her why didn’t she just give him some new fresh food? Same thing he was wondering.
It’s HORRIBLE SERVICE, FOOD & A business horribly ran. It’s worth it to drive to the next nearest one because this one is not worth a cent!

Food is always good. No question. So, when the new beer battered chicken was showcased as the feature item, I made a special trip to try it. I was very disappointed to hear that they were all out. The server told me they were really good. I asked for a rain check. Whatever happened to rain checks? The girl just laughed and said ‘no’. I was serious. Why not? It’s the featured item. So bummed but I got the blackened chicken which was still good but I can’t help but to wonder what the beer battered tasted like. Ugh… Do I have to go back again to try it? Sad face.

Came to fill gas before heading back to return the rental car, this Popeyes was connected to the gas station. I spotted their advertisement for Tuesday special — «2 pieces of chicken for $ 1.29» WHAT! Thats so awesome!
i of course got 2 of the specials for the plane ride back! Heck yeah 4 pieces of tasty fried chicken for less than $ 3 rather than a $ 8 tiny sandwich from the airport! If i lived here id get a few of these deals every tuesday and have some for lunch every Wednesday too.
4 Value stars!

Service was horrible here, this employees need classes on how to deal with customers.
Will never go back to this place.

Okay went here again tonight and just rude rude rude people working up front. Also they where mopping the floors and cooking at the same time… the floors where just drenched in water like a huge mess where everyone was still standing and working and cooking food. I got mashed potatoes and then then my friend goes to place her order and they say they are out of mashed potatoes. And then I ask if I am getting the old ones??? She says no, but when I get home– they taste very very salty and sort of dry. They never want to give you more than one sauce and if you don’t ask for any, they won’t ask you if you want any– you get 0.
Nobody was paying any attention it seems like a bunch of young people hanging out and not even caring at all about their jobs. They need to fire everyone there… it was a mess tonight. I will NOT be going back ever again.

Most of my visits to this place is because it is on my way home.
I have been inside once and it was okay. Small because it is connected to the gas station.
Most of my visits are through drive thru, on Tuesdays, catching the Tuesday special. Lines in the drive through can be long, but are mostly always fast.
Sometimes the guy in the drive thru is not the most friendliest, I guess he is trying to be fast and efficient.
Make sure you check your order. I got spicy one time when I ordered mild. But other than that my chicken is always fresh and delicious.