Port of Subs

When my husband and I stopped in last week a brand new employee quickly smiled and greeted us very friendly, there was a woman in front of us that was very particular about her sandwich and the new employee was taking good care of her. A woman came in from the back (smelled of strong cigarette smoke) and had been talking to a man for a few minutes in lobby area who left shortly, the wonan quickly started to yell at the new worker in front of everyone and telling him to work faster and that he can’t be so slow. The new man (employee) tried to hurry as fast as he could but she continued to raise her voice and harrass him. All customers were shocked as no one was complaining of his service. The customer he was helping at the time tried to explain to the woman in charge that she had asked him to make her sandwich perfectly and that he wasn’t slow at all. The woman in charge cut her off rudely and raised her voice to tell the customer that the man she was talking to was corporate and the new employee needs to work faster. The customer then asked for a number or comment card so that she and other customers in establishment could let corporate know that the new employee was doing a great job. The woman refused her request. The new employee continued to try to make woman in charge happy and he said nothing. There was another man working behind counter that never said a word (he appeared to be embarrassed and scared ti say anything). This was the worst experience and I can’t believe anyone would stay employed there! He would have been treated better begging for money on the freeway entrance! I called port of sub corporate office 3 times to inform area supervisor or any other above this location on N Rainbow and Cheyenne, and not one person would return my call after i left messages to please contact me. I will never eat in their establishments and I will make sure to share this rediculious experience with everyone I know!!! SHAME ON YOU… subway is better anyway and I hope that poor employee sues your company for harrassment

DIRTY! DIRTY! DIRTY! Every time I come to this port of subs it’s a little worse every time. Let me start by saying that your staff is actually very nice. They were trying to move the line as quickly as possible and they apologized for the wait. They were all working hard to get to the customers.
I’m going to say that the problem here is the management. Every time I come in here there is always new people. I couldn’t even finish my sand which because as I waited in line I noticed all the dirt. The whole place is dirty, dust everywhere. The ovens have a ton of dust bunnies which with the AC in here I’m sure fly into the food. The edges of where you keep the Coke are also full of dust and dirty.
The final straw for me was when I saw a dead cockroach on the floor. On top of that your floors are also black like they haven’t been moped in a while.
I hope this review doesn’t fall on the staff rather than the actual problem which is management & upper management. You can’t expect people to do a good job with out the good training and tools!
To the staff working on 05/​20/​2016 around 1:30 you guys did a great job. I noticed your hard work. I hope you get the training and tools you need to succeed.
Thank you for your customer service. I’m sorry that your management has failed you.

This location is great, I met Bill (owner) and Tennessee (the manager hope I spelled it right) the customer service was spot on. I had the #13 salad style with spinach and my friend had the chicken salad. The place is clean and the food is always delicious. I don’t know why people waste their time going to subway. Tennessee is an asset to the company she is fast, friendly and polite with a great attitude. If you are their ask her to make your sandwich or salad it will be worth it. Thanks for another great experience!

–15 stars goes to this place!
I had the worst experience here a couple months ago & I promised to never come back. But did! Same result!!!
I waited in line for 45 minutes.
Finally got up to the cashier, whom had been incredibly busy ignoring me for his phone. I asked him if he was going to ring me up or if I should come back.
Again, ignored. Everyone there was flustered. People started walking out of the store & so I stayed because they obviously weren’t getting much money with the shitty attitudes.
After then speaking up, he yells to me: «cash or card? because our machine is broken!!!» I lost it. I left so fast. So did everyone else! This is infact the worst place to go. I tell everyone to stay far away from this disgusting business.
Their meat wasn’t up to par the turkey they put on my sandwich was slimy & had spots all over it! Expired? Low standards, cmon now!
Though, there was one person who tried to help me, a tiny Asian girl. Whom seemed new & in guidance of the veterans there who didn’t appreciate her one bit.
I have hope for you, tiny Asian girl.
But as the rest of the staff here, you guys are the awful! Work on your customer service skills!

This location is great. Jamie is one of the employees and she’s great. The sandwiches are always fresh neat and delicious.

I had made a complaint and management contacted me immediately. This speaks volumes on the companies behalf. They made it right and I couldn’t have asked for more. If you have any concerns or complaints this company will take care of you. Give them a shot, it’s worth it.

Yikes! I had high hopes for this place, and I was disappointed. The customer service was awesome, which is what the 2 stars are for. The food was not good. Less quality then Subway. I got a vegetarian sub on wheat. The bread is horrible. no strong and thin almost. The veggies were ok. My mayo was kinda warm? blahhhh! Not very good at all, I will not go back.

I love port of subs and this one is very clean, professional and the sub was excellent. I recommend this location to any one in the area. Clean, bright and well lit with a very clean bathroom.

This is an ok Port of Subs location. My hubby loves Port of Subs, so we eat at them regularly all over town, whenever he gets the craving. Some are yucky, some fantastic, but this location is right down the middle. The staff at this location are very hit and miss. Some are friendly and welcoming and some seem bothered you are making them work. The store is clean and usually very well kept.
I am boring and always get the #1. I call it the Italian meat buffet because it is loaded with pepperoni, salami, capicolla, ham, and provolone on bread and it is fantastic. I am drooling just thinking about it! I am kind of anti-​veggie, so I go with just the meat, cheese, pickles, extra mustard/​mayo spread, and all of the seasonings. It is tasty!
My hubby always get the #2, which is the turkey, ham, and cheese. He loves it and is always a happy camper afterwards. I guess we just know what we like!
I like how everything is sliced fresh for your order. The veggies, even though I don’t eat them, all look fresh and much nicer than the veggies at that other chain sub shop. The bread is always flaky and fresh and tastes great. They always have a huge selection of sides as well with about 10 chip types, cookies, and brownies. I am just happy with my jalapeño chips though and really haven’t tried the other items. My hubby likes their cookies and brownies though and he gets at least 1 every time we are there.
Overall if you want a sandwich quick, this is a great location to grab one and go.

If I could give this place no stars I would; they were rude, nasty, and the place was filthy. They had ran out of tuna by 1130 in the morning!!! The two people that were making the sandwiches had no customer service skills. I love port of subs; there are other POS in the valley that are great but not this one stay away from this gross place.

Don’t get me wrong, I like port of subs, just not this one. Stay away.