Starbucks

This Starbucks on Rampart and Lake Mead are continuously UNDer fillers compared to any other Starbucks in town. I have gone through their slow drive thru 3x thinking maybe its a just that day but everytime they Under full by an inch! I always wish i could take my tip back. never coming back this is the only one that Underfills by inch too much!

It’s pretty empty here and I got my drink in less than 5 minutes. The service was good but the restroom was quite dirty. A plus was that they had my favorite strawberry acai refresher w coconut milk (pink drink)! I’d recommend this Starbucks if you are on the go.

I love Starbucks but the drive-​thru is always so slow. I might have to find a new one:/

My favorite local Starbucks. Always consistently delicious and everyone is always cheerful and friendly. I wish the parking situation was a little better, as well as their drive through space.

I usually avoid coming to this location because I’ve had disappointing experiences over the years here. Today was really the last straw. If they can’t get their morning drinks right, then they are really hopeless. Years ago this location used to be under management that ensured drinks were made properly with a smile and that any errors were dealt with as politely as possible. I had learned to never go here in the afternoon for any «complicated» drink because it would simply taste like coffee grounds mixed with lukewarm water. But now the morning crew has slipped into the same status. I went through the drive thru and ordered a relatively simple drink — a soy drink. As I’m driving away I notice that it tastes kind of funny and I look for the tell-​tale clue that it is indeed soy — it’s not. Frustrated, I go back, park, get out of the car, and go to the busy counter. The girl simply asks what’s wrong with my drink; no greeting, no nothing. I say it tastes wrong and reiterate that it’s supposed to be soy. She grabs it and that’s it. No sorry? NOTHING. Unbelievable. She asked my name as she scribbled on a new cup and I wait and make sure they use soy this time. Get my new drink and it still tastes kind of off but who cares at this point. I just think it’s ridiculous that you can’t trust them to A) use soy and then B) show some sort of customer service to rectify the problem beyond grabbing the drink back from you. Officially, I’m done with this location. The one down the street on Lake Mead is infinitely busier and they’ve managed to get their drink making together simply by virtue of the fact that I think they have to… (p.s. Coffee Bean is way better anyway.)

I have been here a few times and I always order the same thing (venti caramel frappuccino with an add shot affogato that means an added shot on top of the drink after it is made) But they have yet to get it right. I dose not seem to matter how I order it or how many times I ask them to remake it. All i get is an attitude and i just give up. I am done with this company.

Excellent, fast service and very friendly staff. Café is clean and stocked for the most part. It’s a lot less busy than most Starbucks which provides a nice, quiet coffee shop experience perfect for reading, studying, etc. They have a big patio with shaded tables. The customer service at all locations, including this one, is superb and is not even comparable to other fast food places (McDonald’s and the like). Will definitely be coming back, absolutely love the ambiance of this place!

Ordered a green tea with two pumps classic and the barista asked me to repeat it. I was able to get out green tea and then he cut me off. I had to make sure I said two pumps classic otherwise he would’ve missed it and I would have had to go back inside to get what I wanted.

Starbucks is everyone so when I need a caffeine fix, it’s fine. Their coffee is highly caffeinated so I have to go easy on it. It’s consistent but always just OK.

I usually have a great experience at this Starbucks on a weekend– not busy, can get in and out. Today was a different story. Drive thru person was rude, think I ordered it three times, and it was still wrong when I got to the window. I said they need to remake it, was greeted with a rude disposition, not offered an apology. I hate to base a review off of one negative experience, but they need to treat customers with more respect.

The staff is wonderful, friendly and always greet me with a hello! The iced tea might be the same at all Starbucks, but the baristas here kick butt! My SERVICE dog agrees (Paul, who wrote that he was a pet.).

This location is good. The service is friendly! The establishment needs trash cans on the outside, one for convenience, secondly to help prevent the trash being strewn on the ground in the parking-​lot.

Best Starbucks in Summerlin! Employees are awesome! Always enjoy the atmosphere. Drive thru takes a little more time but worth the wait!

Let’s put a Starbucks with a drive through right on your route to work… diabolical. I’m not a big coffee drinker but I am trying (and failing) to drink green tea so this is a good place to get my fix. So far I have been lucky and haven’t encountered any super long drive through lines (I’m not going to get out of my car after all– I’ll go to the gym if I want to work out) but maybe I just get there at super awesome times? Or maybe anytime I’m there it by definition becomes a super awesome time? Probably.
I also like the drive through because I can order a strawberries and cream frappacino and not have to go pick it up in front of everyone– feeling all those eyes on me, judging me, and the laughter– oh how they laugh… Real men drink pink drinks people– get used to it it’s the 21^st century and no it is not correlated with the decline of America as a super power.
Anywhoo, sometimes I have 6 – 8 hours to kill so I come here with my macbook to work on my screenplay and order only water. Nice little Saturday.

I lived in the northwest for a while and am use to my Big Foot coffee or my Woods coffee. This is Garbage coffee I mean DD or MCD does better. I ordered a carmel ice coffee and I don’t know why I tasted it but it was burn’t tasting either over roasting the beans or something. I could only do about to sips. I should of went with my orig idea on drove a little further down on mead to the tulley place at least there its good.

Drive thru coffee is an interesting game.
Each experience is always different, one time the line is long and it takes forever and sometimes It has zero lines and still take forever.
The drive thru at this Starbucks on average is pretty good. Most my experiences here are through the drive thru. A lot of the time they have a nice line but it seems as they have it together with quick service and pretty prompt great coffee.

This is the second closest Starbucks to my home and I use it when I’m on the road because of the Drive-​Thru.
Always consistent and I feel it necessary to compliment Michelle who has worked here for many years and knows all the regulars including my dogs. And they have never even bought anything!

This has got to be the coolest Starbucks I have been to. The drive thru offers a screen so you can see the person taking your order. It is so personal and I love it! Every time I go through the employees and super nice and accommodating as well. I love going to this location.

Friendly staff and VERY near Labcorp so when I have blood work done, this is a small drive away to recharge my caffeine level.
I got my normal quad espresso over ice. How can they make that wrong? Tasty – you bet!
I’ll be back!

Came here to meet a colleague today for coffee. It’s a nice location with ample seating and of course FREE WiFi. The staff here is friendly and the big bonus is that the other patrons are nice too… I’ve been to some Starbucks in Vegas where I didn’t care for the other customers as they were very rude and filthy.
There is also ample power outlets for your laptop and the spacing between tables is comfortable, not cramped.
Will I return? I think I found my new hangout spot in the afternoons.