Wingstop

They are very helpful and patient considering I take forever to choose things. however the wait on the food is quit a minute. but over all the food is great. i love the boneless original hot!

Although the customer service isn’t always the best the food has always been hot & fresh! Have dined in and ordered online for pick up, each time the food has been hot and delish!

Thank God for Wingstop! The place that made me stop ordering Wingstreet at Pizza Hut!
In late 2011 I decided to give this place a try and it became one of my absolute favorites because it had one thing that no other place had…
The Coca-​Cola Freestyle Machine! Wide varieties of different soft drinks all with a touch screen menu! The best thing ever for me… Diet Vanilla Coke!!!
Always go boneless, that’s how I roll.
I LOVE their smoky bbq flavor along with their Hawaiian sauce, sometimes if I’m feeling a bit adventurous, I’ll get the Louisiana Rub for a bit of a kick. To this day though, I’ve yet to try their Original Hot.
The fries… man, I don’t know what it is in that seasoning, but sometimes I think there’s a hint of brown sugar mixed in!!! There’s definitely a bit of sweetness to them fries!
The dipping sauce… oh my God!!! Their honey mustard is like a drug, I can’t get enough of it, and their ranch… oh man, the creaminess of that stuff when you dip your fries/​wings in it…-Christopher Walken voice– Wow… wowie-​wow-​wow!
Plus, they’ve got quite possibly THE best baked beans I’ve ever eaten. Who cares about gas, INDULGE YOURSELF!!! NOW! DO IT NOW! GET THE BEANS!!!
I think I know where I’m getting dinner tonight!
Here’s to you Wingstop! Thanks for making me a repeat customer for nearly 5 years now!

Wings were over cooked and hard. Too hard to chew in some places. Also tasted like they had it out sitting for a while! I called in a phone order, they said 15min; so I went in after 10 mins. They brought my food out from the BACK like it had just got done cooking. But it was NASTY! I got the 8pc boneless, and I received 7 pcs. As I paid for my food, I ordered an extra side of fries. It took another 15 mins to get those fries. FRIES!!! 15 mins! Luckily the girls at the register were polite. Otherwise I would have raised hell in there. I was hungry. I couldn’t complain and wait ANOTHER 15 – 20 mins. These cooks SUCK. The ONE star is due to the cashiers ONLY. The other non existent stars are due to the crappy food.

Thank God for their online ordering system I can place the order ahead of time and not have to wait 20 – 30 mins (depending on how busy they are) for my food! I places my order this morning so all I had to do was drive to the store and pick it up. Really smart specially when you have limited time when it comes to lunch breaks.

What a crappy experience…
I’ve eaten from here on several occasions but never at the location so this was my first & last physical visit.
About the food — it’s not bad. I’ve only had the boneless wings & a variety of the sauces which have been good. The fries & veggies are decent as well and with that said this isn’t one of my regular go to’s.
Here’s the reason for my one star review —
Walking in I immediately noticed how filthy this place was. There was trash on the tables, as well as the counter. That worried me because that’s always a bad sign. Next came our ordering process which wasn’t the greatest as the girl at the counter was having a bad day and wasn’t the friendliest. We repeated our order several times as she seemed to be having issues with the system they use. Afterwards we walked away after she told us it would be approx 15 – 20 minutes. This seemed odd to me because nobody takes this long.
We sat around for about half an hour & I finally went up to inquire about our food to be told the order didn’t make it into the system. She wasn’t apologetic or nice about it either. She then told me everything would be out in about 5 mins. 10 mins later I went back up & asked for our money back. She was really annoyed by this & took her time doing whatever they need to do. No apology, no care in the world & after wasting about 45 mins we walked out.
Everyone can have a bad day, we all do. But when you’re in customer service you can’t treat the people who pay your bills like crap. My wing cravings will go to Buffalo Wild Wings.

Not too impressed with my last stop here. There was a guy and girl working on the front counter and they were more concentrated whispering and having a conversation then taking my order. The guy that was speaking the counter was also glued to his phone, looked like he was busy texting or playing with Facebook. I do have to say though that my order was correct and the food was good but this place definitely lacked in detail.

Food here is usually pretty good but the service sucks. When something was wrong with my order the guy at the counter seemed to busy texting than helping me out. Probably won’t be coming back here after that experience.

I went in for the first time, ordered boneless wings, 20 pack. What a disappointment. I will never eat there again, they were chicken tender chunks, obviously processed and tasted the same. Great customer service at the counter, but that is all.

This place is good and all, but some of the employees make me not want to go back. Don’t get me wrong, for the most part they are good, but some of them are rude. You should check it out still because the food is off the hook.

Great food… good customer service… the only down side is the raise in price… combos went up a dollar since the last time… overall good!

Well when one has the craving for wings, Wingstop is a good choice. Of all the locations in town I have found the Spring Mt. to be the cleanest and quickest. Seating in this location can be first come first serve at lunch, so look to possibly eat it somewhere else. My favorite flavor is the Lemon Pepper and don’t stray much; however, all the advertising as of late on their spicy Korean flavor caught my attention. I should have stayed with the lemon pepper. Spicy Korean was just a mess of flavors that did not blend well. Be prepared to wait no less than 20 minutes for anything you order. All in all a decent place for wings if one is to lazy to look for a non-​franchised local joint.

The reason I’m giving this a 1 is for the customer service. I ordered my wings well done extra crispy they are regular cooked. The manager Amanda told me I have to bring the wings back to get any credit. Lol i asked if I could eat a couple because this was my lunch driving to get them. She said no if they are edible then they wouldn’t credit me and all had to be returned.
I love wing stop but her attitude I don’t.

Worst customer service I’ve ever experienced. I would love for the gm or owner to contact me. I don’t think they are aware of how there employees are treating customers.

I come here once in a blue moon for their always hot and fresh chicken wings. Located on Spring Mtn. and Rainbow Blvd, same plaza as Walmart/Sam’s Club.
SERVICE
Hit or miss. Fortunately I got a very friendly server on my recent visit. Other server on the next register over looked like she was ready to murder someone.
FOOD
I always get their boneless chicken wings. They have 6,8,10, or 12 pieces options for the combo which comes with their hand-​cut fries and 21oz. drink. My 6 pieces boneless chicken wing combo came out to be $ 9.72 with tax included.
They have 11 flavor options with various spice level. I don’t like anything spicy so I tend to go towards the bottom of their spice scale. My favorites are their garlic parmesan and lemon pepper.
They make the wings fresh to order so there is a wait, usually around 20 – 30 mins. You can order online or call them for pickup to minimize the wait time.
*It’s odd that this place doesn’t have a trash bin anywhere. However, employees here are constantly checking and cleaning the table so leave all your trash on the table lol
CONCLUSION
Will be back but will use online/​phone order next time.

I’ve never had a bad experience at this place. I LOVE the Lemon Pepper wings… delicious. I also enjoy Louisiana Rub and Garlic Parmesan. This place is always jumping with customers coming in and out. My wings are always made to order and are hot and fresh. Nothing bad I can say about this location.

It was my first time at this location, and after 45 minutes they didn’t even start making my order so I got a refund and left. They weren’t that apologetic either.
There were maybe 5 other families in with me. After 20 minutes of waiting after I ordered, I saw people who ordered AFTER me were getting their food, so I asked about the status of mine. I was told they were almost done, and waited a little more. When I finally got the bag of food it wasn’t my food, and not even close to my order!
So I waited in line another 5 minutes to return the wrong food. When I finally got to the counter she questioned if I was incorrect about that being the wrong order… Then she told me my food receipt didn’t print. She wasn’t apologetic but offered me a refund and said they could start making the food.
I got a refund, but didn’t feel like waiting another 20 minutes for the food and I left. It was really frustrating and disappointing waiting for 45 minutes and watching other people finish their meals when they ordered after me, and not to get any food when you were looking forward to wings.
Sadly, I don’t think I will return.

This was my first time at this location, but second time eating at a Wing Stop. My first experience was wonderful. This one, not so much.
My first impression was how loud the place was with only 6 people dining. But wasn’t just the diners. The kitchen was loud too and the gal taking my order had the kitchen to her back so I had to keep having the server repeat herself because she spoke so softly and the establishment is so loud (or maybe I hit «old» today, or both).
We made our order to go. The wait wasn’t overly long: I figured it wasn’t like I was driving through Caine’s fast food style so I had high hopes that these chicken wings would rock my world!
I ordered the Hawaiian dipping sauce with my meal, partly because it was low on the hot meter and partly because it sounded like it would be awesome-​sauce.
When I arrived at home, after enduring the wonderful smell teasing my nostrils during the quick drive home, I was disappointed at the presentation of the wings: they appeared over-​cooked and the container they were in made them seem small so it felt like I wasn’t getting a full serving.
Well, I dug in to eat and loved the fries (tip, if you can eat their fries fresh, they’re amazing). Then I dipped into that Hawaiian sauce I mentioned. My world was rocked alright: the sauce was so hot it burned my tongue and I was shocked at the rubbery texture of the wings. After my eyes quit watering and I was able to take a second bite, this time using ranch dressing (I’ll never do Hawaiian again!) I was still just as disappointed, if not more. In addition to being overcooked and rubbery, they were extremely salty.
I definitely won’t return to this Wing Stop again. Hopefully I’ll have a pleasant experience at other locations. I never write off a company as a whole without first trying other locations too.
PS I Love Caine’s more now. Just sayin’.

Yum, YUM, YUMMAAS!
Located near Krispy Crème Donuts. Known to be the place where groups come to watch the games — especially super bowl!
Last night was the first night I ordered wings («on my own») from this spot. The menu wasn’t difficult to understand — I wanted wings and a lot of it. Luckily my cousin had a to-​go menu at his place so I looked before hand before coming (since it was 11:30pm).
My cousin would bring the Louisiana Rub, mango habanero and Garlic Parm home and it’s the three bursting with flavors that turned me addicted to the wings.
I ordered the family pack mix and match — 24 wings (8 mango habanero — 8 Louisiana rub and 8 mild), a large fry (switched it to twisties), 3 dipping sauces and veggie sticks.
My boyfriend and I went over board with this order and ended up having a bunch of leftovers after.
Mango habanero — let it cool down and it won’t be as spicy spicy. I couldn’t handle it burning my lips so I know to stay away from the Atomic flavored wings. But it is still delicious!
Louisiana Rub — oh my goodness… The crunch gets me going back and back! The flavor is great!
Garlic Parmesan (had it a few times before) — at first when I opened the box it smelled like seafood drenched in garlic sauce but once I bite into it I am reminded that it’s chicken. If you don’t mind seafood then you’re good on this dish.
Mild — eh. Not a fan. It was okay. L
Their meat on their wings are actually a decent amount, unlike some places that sell wings. Customer service was friendly and helpful with questions I had.
Definitely coming back to try lunch specials!

Was feeinin for some wangs and these guys just happen to be in the vicinity so off we went. I love the fact that their hours are 11 am to midnight everyday.
I usually get the 8 piece traditional meal combo that comes with fries and a drink for around 10 bucks which is a good deal to me. When I say traditional I mean bone in. I have tried the boneless and honestly it just doesnt taste any better than bone in because I think the bone gives the chicken more flavor. Kind of like ribs. If you have ever had boneless ribs you know its just not the same.
Anyways, for the 8 piece you have your choice of two flavors. I usually get the Garlic Parmesan and Lemon Pepper and sometimes the Mesquite Barbeque. This time around they had the Chile Lime wings as a limited time flavor so I got that and Garlic Parmesan.
As usual, they always tell you it takes about 18 minutes for your order to come out regardless if you are the only ones in there. I guess thats a good thing cuz that means they cook it from scratch and not heat up precooked ones! While you’re waiting for your order, you can kill time by deciding what flavor drink you want from the technologically advanced Coke machine. Want Diet Coke? How bout different flavors of diet coke like vanilla, raspberry, cherry, or lime. Yes, whatever drink you pick there is different flavors for it. I think even water has different options. This soda machine should be STANDARD in every restaurant. Whoever makes that decision this should be a no brainer.
When they call you up to counter, make sure you grab a long strip of paper towel that is conveniently next to where you pick up your tray. There is also a ketchup pump machine there where you can pump some ketchup into little paper cups to dip your fries in.
So me and the wifey dig in. With so much greasy goodness, you cant help but think of when the last time you had an appointment with your cardiologist. What is that saying? All in moderation right? Not sure if grease was included in that conversation. Speaking of grease, the fries are good with the skin on them. I wonder why they cant flavor them with the sauces as well? I have another wing joint I go to that has over 60 flavors and they can flavor their fries at your request. My favorite is sweet chili. You dont know what flavored fries are until you try them! Hit me up or just look at my wings list. You’re welcome.
Wingstop and Buffalo Wild Wings are tied with 4 stars from me for they are both good. Both will always be in my rotation from time to time.
Unilocal 2014 365 Review Challenge #99