I am never in there more than 10 – 15, even on a busy Saturday afternoon. Sure I get a quick buzzcut but I’ve yet to ever have to wait for someone to cut my hair either. There’s always plenty of staff on hand. Plus they are located just up the road from my house. Very convenient location, just off Exit 7 of the Northway(I-87) on Route 9 with reasonable prices. I like coming here and highly recommend them to others.