TOGO’S Sandwiches

I will never use this place again for anything. We placed a catering oder for build a sandwich, salad and cookies and brownies.
They called to verify our order my office manager verify that they would deliver and provided our address. They stated that the would take our credit card when they arrive at the facility. Our order will be there at 1130. 10 to 15 minutes go by no food. We call and the lady goes off on us telling us that we were full of shit that they did not state that they would ever deliver and that it would be 15 dollars more.
We went to get the order my office manager stated the same thing that we asked for delivering of the food the lady went off on her. Worst she had stated our food was ready and it wasnt. They made them wait another 35 minutes to get the food prepared. The lady behind the counter still talking smack about my office manager.
When they got the food back they realized that they shorted us cookies and brownies and yet still charged us. When I called back the same lady started yelling thing us to leave them the hell alone. Way to go togos I will never use you again. In addition when I did call back to speak to the manager I was told I don’t know If we have one and when I ask for the general and or district managers number was told they don’t know who those people are. I said do you have the togos 800 number I was told nope called back in 10 I might have it then.

I love togos :) I’m so glad you guys have the gluten free wrap. I usually come here for lunch and its never busy

Great food, per any Togo’s. HORRIBLE customer service!
I was extremely disappointed the last few times I went in to this location. The lady was unbelievably rude at the counter to start with then I proceeded to ask her to stamp my Togo’s card — one would think those cards would be acceptable at all Togo’s locations (not to mention the ladies have stamped my card for previous orders in that same location) she proceeded telling me incredibly rudely that she would not stamp it due to the fact that on the back of the card it has Tracy location on it, as frustrated as I was at how she decided to tell me this, I told her politely that it’s been done there before & I didn’t understand why it could not be stamped there. She snapped back that she’d stamp it but when the time comes for the free order that I would not be getting it at that location. Needless to say I’m sad to leave this review because before the last few times (before this lady) it’s usually nice ladies who I’ve spoken with. Unfortunately it’s near my house so we still go there occasionally but I avoid this location if I can.

Super clean. Great customer service. Very clean bathroom. Cheapest gas in the town. What else I want ?
I was not aware that this place have TOGO’S SANDWICHES & krispy krunch chicken inside the gas station. All in one stop. Went there with my family on Monday. No line. We were served in less than two minutes. Quick in quick out. Food was excellent. Pastrami Reuben is my favorite. Togo’s sandwiches always load there sandwiches with meat. Thats why I am big fan of togo’s.
To the manager if you are reading this. You have the best staff. Keep up the good work

Order online every time with my coworkers and when we get there it is ready and always exactly as we asked for it to be. I am very thankful we can make a quick stop (usually less than 5 minutes) and get back to work with yummy wraps and sandwiches that are made the way we specify in comments. For example, I usually get the Asian Chicken Salad in the spinach wrap and ask for a little extra dressing. I always get exactly that, extra dressing. Thank you for making my wraps quality, timely, and most importantly you READ the comments. :)

for the last 20 years always been a #26 turkey ham and cheese made the Togos way with peppers on the side… best local sandwich place in the bay.

This was the second time we’ve come in two weeks where the same girl has been less than stellar. I mean we all have bad days but she really shows no regard for the customers.
A friend and I walked in for a late lunch and there were two girls behind the counter (short blonde girl & tall African American girl) both girls seem uninterested but the short girl asked me for help first and I gave her my order. The tall girl, who’s been the subject of my last review was at it again with HORRIBLE customer service. While the short girl was helping me, my friend stood their idle and the girl joked with what I assumed was another employee who was off work. To add insult to injury, she didn’t even acknowledge my friend and proceeded to ask her friend if she wanted her to give her something and then MADE HER SOMETHING TO EAT. All this while my friend who had been waiting before the «Friend» came. I wanted to say something and even interject that this was not the first time she had been so unprofessional but relented and just wrote a Tip on Unilocal.After about five minutes she asked my friend who had been standing there the whole time if he need help.
She blatantly ignores us every time, I am completely baffled by this. What is going on with this girl? Seriously. I love Togo’s and this updated review isn’t even about the food but solely on the tall girl! I felt like I should tell her that she needs to correct her behavior but decided the third time would be the charm. I hope the next time I go in she’s not there or in better form.

Good food, fast and friendly staff.

Great service when they are actually open. Closes before 7 and some days not even open past 6. Such a pity that subway is down the street and getting all of their business when they decide to close early.

Service is better the last few visits. Every time I go I see new girls, the past few visits the customer service was very good.

I liked this location b/​c after I checked-​in on Unilocal and received my free 20 oz soda, I could get diet Coke due to it sharing a location w/​a truck stop– the other locations only offer Pepsi. — Its the little things that make me happy!
The location was easy enough to get to and service was friendly– grab their reward card and get a free sandwich after so many visits– yum!
I was there on Saturday 1÷11÷14 which happens to be my favorite day b/​c they offer my turkey/​cheese for $ 4– woohoo for daily specials!

togo’s in lathrop!!! woohooo great service great sandwiches love the stafff super sweet!!! I will be a regular…

Your standard Togo’s but in a Gas station, Ok that’s different.
Not the food, Love the #24 and this Togo’s is good like the rest of them.