Beach Ace Hardware

I have been a regular customer here for over 6 years. The staff is always friendly and helpful. However, the return policy is not good at all. If you lose a receipt and they can’t find the product in the system, even though it is unopened and unused piece of metal in impeccable state, they won’t accept it. It doesn’t matter how loyal of a customer you are, nor how much you spend there. Ludicrous.

Such helpful, pleasant service and people that actually know the products. Ed, upstairs, is a treasure. I’ll never go back to Home Depot unless I absolutely have to.

We just moved down the street, so I though we would give Beach Ace Hardware a try because we need lots of stuff for the house. I was given bad information by one of the employees about an ace product and when I went to return it, they refused. This Ace does not accept returns?!
Not only did they refuse to return the item just purchased, but they had a very very bad attitude about it. We are very disappointed in Ace. This particular Ace has some serious problems. Stay Away.

Great little hardware store. Very friendly & helpful staff. Great place to get all your home needs.

I’m a regular customer of Beach Ace Hardware, or I should say that I «was» a regular customer. Even without checking in each time I was there, I have some 34 mobile check-​ins and had previously spent some rather significant dollars at their place.
My problem is that of late they seem to be getting a little abrupt and snooty with a seemingly «you can go take a flying leap» attitude that they’ve never had before. It looks like some of the easier going old timers who were there or in charge of things aren’t anymore.
Most recently a I lost a car key, went to them to see if they could make one but they didn’t have the blank to cut, so I told them that I would go get a blank. I got the blank and when I returned they refused to cut the key telling me in no uncertain terms they would only cut a key if I purchased the blank from them, even though they didn’t have a blank in stock to sell or cut.
To make a long story short, I went elsewhere, was treated nicely, got my blank key cut and as a result, since everyone at the «elsewhere» location was rather nice about the situation, I will most likely be taking my future business to the «elsewhere» store.
Though I still think Beach Ace Hardware is OK, they’ve soured me from continuing to be a fan or customer of their store, particularly since I’ve now found better.

An organized hardware store by the sea that’s been here for decades. The perfect spot to get tools, parts, and pieces that are priced right for building something new or fixing something old. You can also have keys made here quickly and conveniently. Friendly, knowledgeable staff make this a five star spot for do-​it-​yourselfers and pros alike.

Loved the staff here they were super super helpful with their knowledge of the project I was trying to accomplish! The store was well organized and clean! This will now be my go to hardware store!!!

This is an interesting little, multistory hardware store beach-​side. Be mindful as there are cantankerous old men working upstairs. Thank goodness these old men are only pulling our chain and that they come from the «old school» of Ace employees that ACTUALLY know what they are talking about.