We went through the drive thru around 1pm on a Monday. Had to repeat the order multiple times. We were only people in the drive-thru. Waited at window for a few minutes before a lady came and handed is our drinks and took our money. She was rude the whole time. She acted like we were an inconvenience and interrupting her conversation with other employees. We waited another 6 minutes for the food. We were then told they were out of ketchup for fries and out of Ranch for the Chicken Ranch snack wrap. They only had some BBQ sauce or sweet and sour. We leave and then realize we are also missing a second burger and our straws. Sandwhich and wrap had old lettuce.