DC MetroVet

After a trip to the emergency vet a few years ago for a urinary blockage, our normally outgoing, friendly, confident and loving tuxedo cat Oliver turns into a murderous, terrified monster when we physically bring him to the vet’s office. We’ve had several DC vets offices ask us to not return. Switching to DC Metro Vet was the best decision ever. Dr. Warford and staff came to our apartment this weekend for Oliver’s exam and vaccinations. We successfully fooled the cat — he just thought it was another visitor that came to admire him and pay attention to him. The exam and vaccination happened in the blink of an eye — I don’t even think Oliver noticed. The whole thing was entirely zero stress and we are so excited to have found DC Metro Vet. Dr. Warford arrived timely and the price for the visit was very reasonable. Highly recommend!

UPDATED — Upgraded from one to three stars, see below
Like a previous reviewer, our first experience with DC MetroVet was excellent. They were prompt and professional. My cat gets extremely nervous going to the vet’s office, and being examined in our home helped a ton with his anxiety. Unfortunately, he has a recurring autoimmune condition which requires periodic treatment when flareups occur. He had a flare up this past weekend and they gave me a Wednesday appointment with an arrival window between 1 and 3 pm. I would have preferred something sooner because my cat’s condition is very painful to him, but I figured waiting a couple of days to save him the extreme anxiety of the vet’s office was worth it. I was so wrong. Not only did they blow their arrival window, they NEVER SHOWED UP. This was after demanding that I provide them with the cat’s previous medical records the day of their scheduled arrival — which I did. You might think that someone from their office called to let me know no one was coming or to try to reschedule. WRONG. No one called. No one responded to my emails. Nothing. Now, I have a cat in serious pain who hasn’t eaten all day and half a day wasted waiting around for the vet who never showed up. I’ll have to take my cat to the dreaded vet’s office anyway and I just put him through three more days of unnecessary pain for this business. I strongly advise that you do not depend on these people.
UPDATE: About five minutes after I posted this review I finally got an email from this office. They claimed that my appointment had actually been scheduled for the next day. I sent them the original scheduling email showing the error and they eventually offered to come the next day and give me a 10% discount. They claimed the assistant had suffered a family emergency which caused her to give me the wrong date and time. Fine, but that still does not excuse their total lack of communication for 7 hours while I was waiting for someone to come to my home. However, because my cat was in such bad shape and I would not be able to take him to a vet until next week, I accepted. This time, they showed up on time and were very, very professional and gentle with my cat while they were here. Dr. Warford answered all questions thoughtfully and there was no rush. Because of her treatment, I have changed my rating from 1 to 3 stars.

Last Friday we had to face the sad moment of saying goodbye to our 14 year old dog. We wanted to make the experience as stress-​free as possible for our companion, so looked for a vet who could come into our home. Dr. Warford and her staff provided us with all the information we needed in advance, arrived promptly for the appointment, and were so gentle with him, and us, as she explained the procedure, what was happening at each step, and guided him peacefully from this life. The service she provided was truly a gift to our beloved Leo, and to us.

My first experience with DC metro vet was pleasant enough. The vet and her assistant were on time, professional, and seemed to genuinely care about animals. They ran heartworm tests on our dogs, and gave good advice regarding our elderly cat. The animals liked them. It was fine.
However, when our elderly cat took a down hill turn on Thursday night, I called them and left a voicemail, then used the euthanasia request for on their websitr. Checked same day service. Sat around all day Friday with my dying cat, who now refuses all water and food.
I really assumed they’d at least get back to me today, Saturday… but no. About 30 minutes after their office closing hours, they sent me a form letter, advising me to check their website for my options. (Something I did on Friday morning, mind you.)
Now, at 4pm on saturday, the Saturday before mothers day, I’m scrambling to find someone who can come and end my cats suffering.
This complete disregard-​in the age of Internet and smart phones, don’t tell me you are a small office and therefore can’t see messages-​is astonishing.
We will not be using them again for any of our pets.

A few months ago I made the tough decision that my dog of 12 years would need to be put down. Looking through my options, we decided that an at home euthanasia would be best since my dog didn’t do too well during car rides. That’s how I came across Dr. Warford and her website. Jessica was quick and efficient in responding to my emails and getting all my information. When the day came to say goodbye, Dr. Warford and her assistant, Kim, were very warm and friendly. They answered all our questions without hesitation and understood the difficulty of finally making that decision. She was also reasonably priced for the services needed and for a house call vet. Their bed side manner was also the best I’ve seen and they were very patient, even with us crying all over the place. I would definitely recommend to others and at some point when we do get another pet, Dr. Warford will be my first choice.

WOW! Doctor and staff were both amazing. They were so great with my cat that I think she wanted to leave with them ;-)
Since I was moving to another state in less than a week, I wanted to get my cat checked out before the flight. DC MetroVet was able to fit me in. They gave my cat an exam and a vaccine. I was nervous about the shot because it was her first since I adopted her, and the cat didn’t even meow, squirm, nothing– I don’t think she realized she had a shot!
They were super nice to my cat and explained everything to me. Since, I don’t have a car, their house call service was a major time saver for me, and I think my kitty would say she prefers this approach too.
HIGHLY HIGHLY HIGHLY recommended. It’s rare to get service this good for anything in DC, and when it comes to our little companions, only the best will do– DC MetroVet is the BEST!

So happy to have found DC MetroVet! Friendly, courteous and gentle with my nervous cat, it didn’t take long for him to be comfortable around them. I will be using them from now on!

What an amazing service! Dr. Warford and her staff provide excellent veterinary care for pets and their owners who maybe have difficulty getting to a vet’s office for whatever reason.
I just required an updated physical exam, an updated rabies shot, and a nail clip for my cat, but they were on time, thorough, and efficient. They worked well in a small space (I «sequestered» my kitty in the bathroom) and were kind and loving with him.
Amazing team. I would highly recommend them to anyone!

We had noticed that our beloved cat wasn’t as mobile as usual and, since she is getting on a bit, we made an appointment with DC MetroVet for a home visit check up. Dr JD Warford and assistant (sorry I can’t remember your name — it was early! But I really did like your hat) stopped by this morning and we couldn’t be happier with the service.
Dr. Warford performed an exam in our living room and although our cat is not a fan of strangers, it was a lot less stressful than being stuffed in a box for a car ride. Dr. Warford explained what she was checking throughout the exam and gave a thorough explanation of the problems she found and what we could do to help (bit of arthritis on the hips and leg and wear and tear on the spine — poor kitty!).
We will definitely be calling DC MetroVet again.

I have a 3 year old Lab/​Hound mix. I actually think she has either Jack Russell or Demon from Hell mixed in! She is fantastic at home, on a leash, at the dog park, etc. But when I first brought her in to the vet’s office, she caused a scene. She did this high pitched whine/​cry/​yell thing at high decibels. She always causes little old ladies to scoop up their cats and move to the other side of the waiting room. Its embarassing, and annoying to others.
Seriously, using a vet that comes to my house, after work? I can’t even fathom going through the ordeal of a waiting room anymore.
I’ve personally had Dr Warford come out for Shots, followups, and a couple of behavior consults. My dog loves Dr. Warford. Wags are so much better then her whining.
Also, the business hours work so much better for me, then trying to squeeze in a vet office visit during workdays. Evenings, and weekends are usually ok. The price is a little higher, but not much different than going to a clinic.