Summerlyn Place

DO NOT LEASE HERE! The manager Roxana has run this place into the ground. It used to be somewhat nice, but now it is hood as hell. My reasons for the 1 star rating are as follows:
1) The apartments are infested with roaches and rats! (verified by other tenant comments)
2) The cleaning staff spends most of the day visiting their friends or family in the various apartments.
3) Parking sucks — I hope you bring your hiking shoes; its like hunger games over here trying to find a parking spot.
4) Roxana is horrible at her job. Chantese is fairly good, but Roxana gets in the way of her doing the best job she could.
5) Oh yeah, RATS!
6) The maintenance team takes months to fix one thing. You have to constantly follow up with the office and you’re always told «I’ll send someone right out». I guest that means 4 months to them.
7) The water is always off.
8) They let anyone into your apartment and do not have an employee from the office accompany them.
9) They’ll have pest control come and bomb your apartment, but do not tell you when you can safely reenter the apartment. Apparently, they like to poison people.
10) The staff in the office is ghetto and lazy. When you walk into the office they look at you like «What?».
11) Another thing about the staff — some of them live in the complex and are the worst. There is this little fat one with a ratty dog that can’t be bothered to look up from her cell phone to help anyone.
12) Ross management took over this apartment but didn’t do a good job of cleaning house. It starts with Roxana. Get rid of her and her little minions. Keep Chantese.
13) I had a kitchen sink that started backing up. The maintenance team showed up and fixed the issue, but left a huge mess on the floor and in the kitchen. I asked about the clean up and I was told I had to clean it up.
14) Roxana suuuuuuuuuuccccckkkkksssss!
12) Oh and I the cherry on top — I live in a 1BR but pay rent for a 2BR. The rent on the site is $ 1285 for a 2BR.
13) If you like screaming kids running around banging on the wells, barking dogs (in apartments that should not have pets) and fiestas (literally mexican tuba music) 24/​7, then this is the place for you.
Do yourself a favor and go live at a half way house or something. I’ve heard they are much nicer.

I lived here for two years, in a one bedroom and also in a ³⁄₂ townhouse. The townhouse was great, loved the back yard and the spacious layout. Later when I moved into the one bedroom they made the transfer a nightmare. They wanted to charge me ALL kinds of random fees and (after they’d cleared me) told me there were more fees. I went to look at the apartment I was to love into and there was a dead mouse in the kitchen pantry. So gross, but at this point I had no choice but to move in. The maintenance was always rude and the staff hardly resolved anything. I got into an argument with a maintenance man once because he came up to my then 3 year old daughter and my 7 year old nephew and rudely told them to stop coloring with chalk on MY PATIO, I had to tell him to speak to me and NOT the children especially in that tone. He then tried to correct me and tell me he was going to charge me for «vandalism» of the property. He then told me I needed to wash it off at that moment in his presence or he’d call the police on me. That is only the most memorable there were other instances that should not have occurred. Another issue was the fact that my heater was always out, every week. They never really fixed it as much as just came in and told me it would be fixed. The ceiling leaked and they patched it up multiple times but never resolved the leak so it jus continued to happen. The bathroom flooded about 3x in the year. The list goes on, I wouldn’t recommend this place. It’s not worth the trouble and the disrespect you’ll have to endure.

Update:
So, my apartment flooded AGAIN (the fourth time in 12 months). They dried the floors quickly, however, the carpenters did another absolutely lazy job at piecing them back together. I brought this to the manager’s attention, with no response. I sent the photos to the corporate office yesterday and am awaiting a response. I will not be renewing my lease, so I doubt if anything will come of it.

I don’t like this place what’s so ever parking sucks. maintenance takes about a month for them to come no matter what the problem is they failed to notice tenants when the water will be shut off its very inconvenient. dishwasher very poor quality dishwasher the rent here should not be in the thousands not worth it at all also witness a robbery right outside my window. If your looking into these apartments don’t waste your time its not worth the money I rather live in my moms basement then this crap. can’t wait till my lease is over