Thoroughbred Auto Care

DISHONEST. My husband asked me to post this review as he does not have a Unilocal account. He took his truck to check out transmission. After «looking it over» and charging him $ 397 they said the truck definitely needed a transmission and it would cost him $ 4,500!!! As he did not want to spend that on a 15 year old truck he took it to Aamco for a second opinion. Aamco (the transmission experts) they told him NOTHING was wrong with the transmission, and the truck only needed some other minor repairs costing him $ 250, which did intact address the original problem that Thoroughbred said was a transmission. When my husband called them back to ask them why they said it was the transmission they were extremely rude, they blew him off and said. «we are standing by our diagnosis». We will never go there again! My husband’s blood is still boiling!

Brought 2 of my vehicles in for service. The guys here are very helpful, explained everything they were doing, and had the cars done earlier than estimated. Price was right too! This shop has become our «go to» when we need service.

I was referred to Thoroughbred by a friend after taking my car to the Honda dealership and being told I needed $ 800 worth of work (+$ 128 diagnostic fee) to fix a rumbling sound. The staff at Thoroughbred were gracious, honest, and attentive. They promptly identified the true cause of the rumbling sound — which Honda could not — and assured me it wasn’t a safety concern. Turns out, I didn’t actually need any of the work the dealership said I did. Thoroughbred’s honesty saved me hundreds of dollars and a lot of aggravation — I would recommend them to anyone!

These guys seem to know what they’re doing, but they Consistently over sell labor costs. They tried to charge me close to $ 300 for an alignment on a lifted 4Runner, got it done for $ 35 (friend rate). Not the first time they’ve over estimated labor time needed on me. Took 2 hours labor to replace an O2 sensor, took me 30 minutes to replace the crappy part they used. Maybe I just look like a sucker but I’m done with these schmucks.

Fixed my car up quickly and for a reasonable price. Let me know the cost of labor up front and called when they had their diagnosis to find out what I wanted to go forward with. Will be going back with any future car issues.

Dishonest and will charge you just to look at your vehicle. They don’t list what they charge for an hour of labor anywhere in the store but will try to charge you if you don’t accept their HIGH estimate. Good thing a competitor in the area is much cheaper and HONEST!