Office Depot

I’d give it 3.5 stars which is what it’s averaging right now if I could. As it stands…
Office Depot will continue to get my business for a few simple reasons, but the most telling is that they really have no competition in Lawrence unless you count locally owned M&M supply downtown that hasn’t changed much since the 70s. That latter, they simply don’t have this kind of inventory nor electronics and other office gear. To find everything they have you’d have to drive all over town to a dozen other places. Sadly, that’s their best attribute, inventory.
I’m self-​employed. So is my spouse. We both have a home office, so a definite need to stock items found here such as printer paper, label printer blanks, an occasional new office chair and everything else that comes with the territory.
What I like: easy and plentiful parking, store is fairly well organized and clean. You can get in and out fairly quickly.
What I don’t like: getting help on the floor from someone working can be difficult or you just give up. Go in late and it gets worse. Surprise. While the boss is away… the hourly mice seem to disappear.
Still, for most people just having the stock is good enough. If you can’t find it in Lawrence, it might be here. Just don’t expect help finding what you’re looking for.

Fabulous customer service! I got in and out quick with all of my items at a reasonable price.

Takes forever to check out here because of all the upsells and promotions: do you have your rewards card? Do you want a service plan? Do you want to … SIMPLY RING ME UP? Arrrgh. I can never find what I need and I’ve been told more than once I «don’t want that». Really? Is that good customer service. Just because you don’t have it in stock doesn’t mean I don’t want it.