Dan Sanford did an excellent job of answering all our questions about buying a new computer and then he offered to try and answer my question that I had originally set up a Genius Bar appointment for. I thought that was excellent customer service because it saved me an additional 45 minute wait and even if he hadn’t been able to help me(which he did) just the offer was nice in a place of business that is always super busy. One of my better visits to this location!
Luis P.
Évaluation du lieu : 1 Olathe, KS
Terrible passive aggressive customer service. Although an apple advisor scheduled me on the phone, I get there and they say I am not schedule. The apple advisor on the phone said it should take 5 min but the person in charged acted very imp