I’m a huge lover of Le Creuset products, and am convinced my various pots and pans will last through any nuclear holocaust. However, I had yet to actually go in to this store, despite it being here for years. Finally… made it. The store was quiet on a Friday night but we weren’t really approached for any assistance. They did have a good range of products, including things I had never seen Le Creuset make before(like a tangine, for example), in plenty of nice colors. Prices didn’t seem much different than buying anywhere else, including across the parking lot at Crate & Barrel. Great products, but I don’t get the point of a store solely for those products. But they must do okay.
Michael S.
Évaluation du lieu : 5 Sedalia, MO
Great place to shop! Since this is a signature store they always have the latest colors and products. I really love this store. I have bought all of my cookware from here and never had a problem. The staff seems very friendly and knowledgable.
Katie L.
Évaluation du lieu : 1 San Diego, CA
Just came to this location to return a wedding gift that was purchased for my husband and I without a gift receipt. All we wanted was a merchandise credit for the Dutch oven because we live in California and couldn’t get it home with us on the plane. My husband and I waited while the two women working tried to return the item, and put it on a «gift card»… All I wanted was a merchandise credit! Not a gift card. Those are two separate things and my experience in retail has made me knowledgable in these transactions. The women struggled with scanning the item(a simple task) and then couldn’t get it to go on a «gift card», probably because gift cards cannot be loaded with returned items. Then one of them had to get out their training manual to figure out how to do it, and they finally ended up calling their manager on the phone. The manager couldn’t even help them from the phone and they asked if we could just leave the item with them and they could mail us the credit… Uh nope, sorry! I’m not leaving my $ 250 Dutch oven with you when I fly back to California tomorrow! We just took the item and left, we were there for over an hour while they tried to figure this out. When we left they apologized and said it was a «unique situation»!? Seriously? I work in retail and I see returns like this ALLTHETIME. It’s not rocket science!!! So let down by this store. Will not be returning.
Jennifer j.
Évaluation du lieu : 5 Kansas City, MO
Holy smokes, I’m obsessed with my cooking tools, but this store took me to another level! Imagine a world with extraordinary crafted cooktop and bakeware items that work on any surface and look cute to boot! I twirled out of the front door with an overflowing bag and imagined I was headed back to my French kitchen to fire up my famous Coq au vin. The opening event included a 35% off discount, which will not roll around until next Christmas. Everyday, there are cooking demo’s by local chefs, free samples and matching accessories like aprons, spatulas and miniature pot magnets. Child, this is the bomb… as in Julia Child, that is.